This CV summarizes Mark Day's career in sales spanning over 15 years, primarily within the IT and telecommunications industries. He currently works as an Enterprise Sales Manager at Virgin Media Business, where he leads a team of 6 account managers and has consistently exceeded sales targets. Prior roles include Senior Business Development Manager, Account Manager, Strategic Account Manager, and Sales Manager at various telecom and medical equipment companies. Mark holds relevant certifications and a BTEC National Diploma, and seeks to leverage his proven track record of success in sales management and business development.
Mark Day CV: Sales Leader with 15 Years Experience Driving Growth
1. Mark Day CV
Mark Day
Mark.hayleigh@yahoo.co.uk – 07583 931792
1 Swifts View Kirkby in Ashfield Nottinghamshire NG17 9DX
PERSONAL STATEMENT
I have worked in sales my entire career. Degree qualified with approaching 15 years’ experience in
sales within the IT / Telecommunications industry in various roles under Account Management and
Sales Management support role in both Public Sector and Enterprise new business.
During my time at Virgin Media Business I have been successful in delivering year on year growth
utilising all company solutions and partners products and support the business drivers around growth
and profitable MRR which has enabled me to deliver an over achievement on targets of ÂŁ5m + with new
business and account management.
I can demonstrate a proven track record of successfully developing a number of large Public Sector and
Enterprise customers by supporting them through the digital transformation process to drive profitable
revenue of new business in an Account Manager capacity whilst developing my own skills and actively
provide 2nd line support into a Business Sales Management role from 2014 whilst exceeding individual
targets.
I currently work in Enterprise Sales Management role supporting a team of 6 x Account Mangers aligned
to the Enterprise large business division (New Business) in a national role.
This senior role is providing support and guidance to my team to develop relationships to leverage Virgin
Media Business as a trusted partner of choice.
2. Mark Day CV
WORK EXPERIENCE
Enterprise Sales Manager Team of 6 – Dates of Employment May 2016 – Present
Company Name - www.virginmediabusiness.co.uk
Location - UK Wide
Group Overview:
To be responsible to deliver the strategy for strategic acquisition and on boarding of large multi ÂŁM New
Logo customers within Virgin Media Business Enterprise Division.
Support a team of Business Development Managers to collaborate with counterparts in Account
management and ISAM to create seamless handover and management of in life Revenue.
Role Purpose:
ď‚· Take responsibility for the sales strategy in line with overall sector plan and Virgin Media
Business divisional strategy
ď‚· Ability to think and plan strategically about the market, account and opportunity to maximise
win chance and improve positioning of Virgin Media Business
ď‚· Responsible for constructing and maintaining Target Account Selling (TAS) plans in SFDC and
scheduling regular deal reviews (Pit Stops) with my team on all ÂŁ250k+ opportunities as a way
of engaging support teams and reviewing win themes.
ď‚· Support customer executive engagement for large multi ÂŁM opportunities
ď‚· Work with my team to enable them to demonstrate a strong understanding of the Virgin Media
Business Telecommunications product portfolio including process, pricing, systems and Sales
tools.
ď‚· Ensure my team differentiate in the market by providing brilliant delivery and customer service
through the appropriate utilisation of Virgin Media resources
ď‚· Support business cases and justifies CAPEX / OPEX spend & resource allocation.
ď‚· Understand both the customer and VMB governance, ensuring the correct process and
documentation is applied to all major sales opportunities over ÂŁ250k.
ď‚· Manages the team sales forecast ensuring the correct level of focus is applied to each
opportunity whilst accuracy of all detail is applied through daily/weekly updates as required
ď‚· Initiate Account Plans reviews to ensure a reasonable level to support seamless and effective
handover to Account managers and ISAM’s.
ď‚· Perform overall role against Standard of Performance
ď‚· Meet and exceed sales team targets ensuring creation of at least 3:1 Qualified Pipeline cover,
with the appropriate split of Data and Value Added Services (VAS).
Team Sales Achievements: Target ÂŁ15m/Achieved ÂŁ10.32m
ď‚· Jan March ÂŁ2.54M
ď‚· Apr June ÂŁ4.04M
ď‚· July Sep ÂŁ3.34M
ď‚· Oct Dec ÂŁ343K
Key Deals
Managed IPVPN WAN & MSA framework - Initial Order New ÂŁ2.6M
Horse Tracks V2 New ÂŁ1.6M
Clothing Brand -WAN New ÂŁ1.0M
WAN&SIP Substitution ÂŁ589K
WAN Substitution ÂŁ556K
BNS New ÂŁ490K
Skype for Business New ÂŁ417K
IPVPN Renewal Renewal ÂŁ291K
LAN Maint & Monitor New ÂŁ260K
Cisco Refresh New ÂŁ226K
4. Mark Day CV
Senior Business Development Manager – Dates of Employment February 2016 – May 2016
Company Name - www.virginmediabusiness.co.uk
Location - UK Wide
Description:
As a Senior Business Development Manager within Virgin Media Business it is my role to achieve
individual targets whilst supporting a team of nine Account Managers within the Enterprise sector.
Responsibilities:
ď‚· Working on a national role to generate new and profitable business
ď‚· Collaborate and build relationships with sales and operational teams
ď‚· Build a strong, effective and productive relationships with new and existing customers
ď‚· Create, develop and put in to place effective strategic business & promotional plans
ď‚· Ensure values, ethos and credibility is maintained at all times
ď‚· Play an essential role in supporting the management and senior team
ď‚· Manage sales across multiple clients and projects simultaneously
ď‚· Propose and execute on strategic partnerships that move the company forward as a leading
brand in UK & Europe
ď‚· Develop long-lasting strategic partnerships with other businesses, estimating and fulfilling
partners' needs and goals
ď‚· Close new business deals by coordinating requirements; developing and negotiating contracts;
integrating contract requirements with business operations
ď‚· Provide a deep understanding of, or utilise experience of working for, a challenger brand or
disruptive technology
Sales Achievements: Target £2m/Achieved £1.9m – Joint Role with Sales Management
 £1m – Cabling Project for household leisure Group
 £400k – Dark Fibre for worldwide social media giant
 £50k – Data Network for Premiership football club
 £437k – Mobile contract (O2) largest multi-channel distributor of business supplies
Account Manager/2nd Line Sales Manager – Dates of Employment May 2014 – February 2016
Company Name - www.virginmediabusiness.co.uk
Location - UK Wide
Description:
As a 2nd line Sales Manager within Virgin Media Business and in line with my PDP (Personal
development Plan) being supported by key individuals within management teams including Sales,
Service, HOD (Head of Department) and Director level as well as internal training programmes.
I can demonstrate creating and developing a team of Account Managers and continuing to deliver
personal results by working towards both team and personal monthly sales targets. Part of the 2nd line
Sales Management role is to be responsible for producing sales reports and forecasts, building close
working relationships with the team and clients and actively engaging in training and development
opportunities.
The Health Sector in the Midlands & South of England is a fantastic team who currently have an
average tenure in excess of 10 years and an absence rate below 0.5%. Through a blend of basic sales
disciplines and bold innovation they have blown away their collective targets for their tenure providing a
bedrock for the companies target plans and growth aspirations.
Responsibilities:
5. Mark Day CV
 I see myself as self-motivated and self-sufficient, tenacious, have a “can-do” attitude, with
entrepreneurial flair to build a team and exceed targets
ď‚· Managerial experience and proven success in developing a sales team
ď‚· Demonstrable telecoms experience in the competitive new business telecoms environment
ď‚· A strong record of meeting and surpassing sales targets
ď‚· Take ownership of developing the region and growing sales
ď‚· Act as a coach and mentor to team members to achieve individual and team sales targets
ď‚· Provide support and assistance to the organisation and Head of Sales as and when required
ď‚· An experienced manager, leader and coach who is able to work with and develop a team of
people who possess a varied level of skills and competence
ď‚· Ability and contacts to hit the ground running and assemble a team of self-employed Account
Managers
ď‚· Excellent communication skills both oral and written
ď‚· Coach and development the inside sales and desk based sales support teams.
ď‚· Liaise with peers in corresponding field based sales teams to ensure that the performance of
inside sales teams and sales support teams are in line with internal and external expectations
ď‚· Drive account development and contact strategy and Landscape plans for customers.
ď‚· Existing telecoms industry knowledge (Voice, Data for example) and/or Cloud based services
ď‚· Strong management and leadership skills
ď‚· Solid sales skills, including lead generation, pipeline
Sales Achievements: Target £2.5m/Achieved £5.6m– Joint Role with Sales Management
 £4m – Largest NHS Trust In the Midlands CISCO Core and Edge with HCS and IPVPN WAN
 £608k – Voice Services Largest Mental Health Trust in the Midlands
 £1m – Other NHS Organisations Data, Voice & BNS Services
Strategic Account Manager– Dates of Employment May 2013 - 2014
Company Name - www.virginmediabusiness.co.uk
Location – UK Wide
Description:
As an Account Manager for Public Sector Health South for Virgin media Business working with NHS
Acute services, CCG's & CSU's offering networking solutions which fall in line with government
strategies around health landscape and JSNA’s.
Working with key decision makers to implement network refresh solutions to help improve cost effective
communications through PSN compliant network infrastructure around WAN, LAN and unified
communications.
Responsibilities:
ď‚· Compiling tender responses in line with company strategy whilst leveraging Virgin Media
Business networking and solutions
ď‚· utilising internal/external resources to offer a partnership approach around 63 available
solutions in delivering managed/dedicated & hosted offerings
ď‚· Proposition around accredited gold partners Cisco and other 3rd party suppliers including HP &
Avaya and EE Mobile solutions and offering a true partnership approach to help meet business
growth
ď‚· Full understanding of NHS procurement process whether it be a tender process or through a
PSN or OJEU portal
ď‚· Building long standing relationships with KDM within the NHS to leverage for VMB solutions
and tailor our solutions to meet trust's, staff & patients’ needs
ď‚· Working with other public sector organisations to partner VMB in helping deliver ICT
infrastructure as part of a total solution including datacentre
ď‚· Success in winning multi million pound contracts on 3 & 5 year terms and exceeding individual
targets
ď‚· Preparing account development proposals to allow clear autonomy for potential business and
tender responses
ď‚· Offering full portfolio of product/solutions including:
1. WAN
2. LAN
3. Mobility
4. Unified Communications
5. Voice Including landline Mobile Devices/Tablets
6. Mark Day CV
6. Wi-Fi and Location Services
7. Data Centre
8. VOIP/SIP
9. CCTV
10. IPVPN
11. PSN
12. HCS
13. Microsoft Link/Unify
14. IP Site Connect/SIP Trunking
15. MIA
16. Managed Security Services
17. Network Storage
18. NetApp Storage
19. IPED IL3
Sales Achievements: Target ÂŁ800k/Achieved ÂŁ600k
Business Development Manager – Dates of Employment November 2008 – March 2013
Company Name - www.parkhouse-hc.com
Location - Midlands
Description:
Working within a sales organisation to promote clinically proven pressure area care solutions and
providing clinical support.
Responsibilities:
ď‚· Responsible for meeting sales goals and overall quality of service
ď‚· Manage product sales growth and individual sales effectiveness by reviewing sales activity
schedule
ď‚· Developed and implemented plans for strategic accounts that exceeded expectations in
revenue retention/growth, account profitability, and customer satisfaction
ď‚· Identified target areas within NHS and key decision makers
ď‚· Perform client presentations articulating the value proposition of product, solution, and service
offerings
ď‚· Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and
partnering with others
ď‚· Built pricing opportunities to encourage repeat sales
ď‚· Pursued long-term account strategy that maximized profits and assisted in cultivating long-term
relationships with the appropriate decision makers
ď‚· Monitored new account success by contacting customers at scheduled intervals
ď‚· Planning 15 year replacement contracts for equipment by assessing performance by location
through audit reports
ď‚· Supported other promotional programs including, but not limited to: reactivation, retention,
leads and knowledge based marketing programs
ď‚· Conduct sales and marketing calls to book meetings with potential clients
ď‚· Provided management with suggestions for improving volume, market share and price levels
ď‚· Delivered clinical training packages for the improvement of NHS staff to help hit key agenda
items
Sales Achievements: 2008 – 2009 Target £500K/Achieved £1m
Sales Achievements: 2009 – 2010 Target £1M/Achieved £1.5m
Sales Achievements: 2010 – 2011 Target £2M/Achieved £3.5m
Sales Achievements: 2011 – 2012 Target £2.5M/Achieved £3m
Sales Achievements: 2012 – 2013 Target £2.8M/Achieved £5.1m
Wins Included but not limited:
 £500k – Pressure Area Care project Nottingham based NHS Trust 2008
 £700k – Leicester based Low Bed deployment 2009
 £2.1m – Leicester based Acute Bed and Pressure Area Care deployment 2010
 £1.8m – Derbyshire based NHS Trust Low Bed deployment 2011
 £2.9m – Nottingham based Acute Trust Acute Bed/Low bed and Pressure Area Care
deployment 2012
7. Mark Day CV
Sales Manager Capital Equipment & Software Sales – Dates of Employment January 2008 –
November 2008
Company Name - www.midwestworld.com
Location - UK Wide
Description:
Working within all industries to provide state of the art commercial embroidery machinery, including
working with Nike, Adidas, and Liverpool FC.
Responsibilities:
ď‚· Managed human resources, marketing, business development, client relations, project
management, fiscal responsibility, and business operations
ď‚· Initiated, implemented, and monitored plan activities to keep projects running smoothly and
within deadline
ď‚· Maintained a high profile in the professional and business communities dealing with various
markets including Sportswear Manufactures, World Leading Brands including Adidas & Nike,
Public Sector including NHS & Local Councils,
ď‚· Responsible for developing new business in the Embroidery market with machinery & Software
sales
ď‚· Developed and managed full life cycle projects to fulfil strategic business and organizational
goals including revenue enhancement and cost containment
ď‚· consulting business that resulted in enhanced sales, increase in productivity, and profit growth
ď‚· Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and
partnering with others
ď‚· Helped develop a market leading brand
ď‚· Designing and quoting for bespoke software & machinery packages to enable a true
partnership approach
ď‚· Arrange account reviews to retain and develop accounts including follow-up monthly calls to
establish long term business relationships
ď‚· Co-ordinate efforts to improve the customer experience at the point of sale
ď‚· Ensuring the profitability of a large territory
ď‚· Monitored new account success by contacting customers at scheduled intervals
ď‚· Able to converse with a full network of contacts including managing directors and business
owners
ď‚· Meeting company training strategies utilizing best approach for achieving timed sensitive
targets
Other Roles:
Business Development Manager Capital Equipment & Software Sales – Dates of Employment
June 2002 – January 2008
Company Name - www.yesltd.co.uk
Location - UK Wide
Certifications:
 Convergence and Collaboration Propositions Workshop – April 2014
 Ready to be a Mentor – October 2013
 Action Planning Survival Guide – October 2013
 Leadership Pocketbook – October 2013
 Connected Collaboration & Proposition Training – October 2013
SKILLSET
Sales Manager, Sales, Telesales, Internal Sales, Telecoms, Voice, Data, MPLS, WAN, VoIP, SIP,
Cisco, Avaya, Mitel, PBX, Hosting, Cloud, Unified Communications
8. Mark Day CV
EDUCATION
Business and Finance - Business, Management, Marketing, and Related Support Services -
September 1996 - June 1998.
Newark & Sherwood College
ď‚· This course actively set my career goals and aspirations to move into a strategic sales career
ď‚· The business skills have allowed me to articulate and prepare me for a successful sales and
management career
BTEC National Diploma – Leisure & Tourism
College Name, Dukeries Community College
Location Ollerton – Nottinghamshire
Grade: B Grade x 2
GCSE’s, June 1991 – June 1996
College Name, Dukeries Community College
Location Ollerton – Nottinghamshire
English: B
Maths: C
Science: C
Achieved 5 x Grade C and above across GCSE’s
PERSONAL INTERESTS
My personal interests have changed over the years, I have a passion for sports and team games, and I
have previously been involved in football and enjoyed great success in winning competitions and
achieving personal and team goals.
I like to keep myself fit and healthy and continue to enjoying running and walks with my family.
My main focus outside of work is my family, I am married and have two beautiful children and my
motivation is around providing a loving stable family home guiding them to be respectful and successful
in whatever they choose in life ahead.
REFERENCES
References are available on request.