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SafetyNet:Social Media Management Services, Ann Michaels & Associates

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Ann Michaels & Associates
Ann Michaels & Associates

Ann Michaels & Associates offers social media management services to companies across North America. Whether you need social media startup, planning a social media marketing strategy, or social media monitoring, we can help! Visit our website at www.socialmediamanagement.net to learn more about our social media management services.

Business
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Ann Michaels & Associates, Ltd. Social Media Management Services Socialmediamanagement.net
SafetyNet Social Media Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Components of a Social Media Management Program
Phase 1: Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 2: Building the Foundation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 3: Engagement ,[object Object],[object Object]
Phase 4: Social Media Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Frequently Asked Questions
Frequently Asked Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Frequently Asked Questions 3. How often do you engage with fans/followers/friends on social media sites? This will be different for each client. We encourage regular communication with fans/friends/followers. This communication will be a mix of responding to feedback, sharing news and event information, and offering industry related, non-company specific information, news, and tips to develop loyalty. 4. How do you handle responses to feedback? What if there is negative feedback? We work with clients to develop responses to frequently asked questions and concerns regarding products, services, and other issues. When negative feedback is collected, we alert the client and discuss how it should be addressed. From there, we will assist the client in providing a response.
Starting a Social Media Management Program
Getting Started 1. Determine your needs Internal discussion to include social media goals and collecting information from key staff for social media accounts, plans, and other pertinent information. 2. Service Agreement Based on the results of the internal discussion, select the components that will be the greatest benefit to your company. Sign and return the agreement to get started. 3. Development and Execution Begin! Upon receipt of the signed service agreement, Ann Michaels & Associates’ Social Media Specialist will provide the initial discovery documents and schedule a consultation. You are on your way!
Thank you in advance for your time and consideration. For more information, or to start the SafetyNet Program, please do not hesitate to contact me at your convenience. Marianne Hynd Ann Michaels & Associates, Ltd. www.socialmediamanagement.net 630-922-7804 ext.104

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SafetyNet:Social Media Management Services, Ann Michaels & Associates

  • 1. Ann Michaels & Associates, Ltd. Social Media Management Services Socialmediamanagement.net
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  • 3. Components of a Social Media Management Program
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  • 10. Frequently Asked Questions 3. How often do you engage with fans/followers/friends on social media sites? This will be different for each client. We encourage regular communication with fans/friends/followers. This communication will be a mix of responding to feedback, sharing news and event information, and offering industry related, non-company specific information, news, and tips to develop loyalty. 4. How do you handle responses to feedback? What if there is negative feedback? We work with clients to develop responses to frequently asked questions and concerns regarding products, services, and other issues. When negative feedback is collected, we alert the client and discuss how it should be addressed. From there, we will assist the client in providing a response.
  • 11. Starting a Social Media Management Program
  • 12. Getting Started 1. Determine your needs Internal discussion to include social media goals and collecting information from key staff for social media accounts, plans, and other pertinent information. 2. Service Agreement Based on the results of the internal discussion, select the components that will be the greatest benefit to your company. Sign and return the agreement to get started. 3. Development and Execution Begin! Upon receipt of the signed service agreement, Ann Michaels & Associates’ Social Media Specialist will provide the initial discovery documents and schedule a consultation. You are on your way!
  • 13. Thank you in advance for your time and consideration. For more information, or to start the SafetyNet Program, please do not hesitate to contact me at your convenience. Marianne Hynd Ann Michaels & Associates, Ltd. www.socialmediamanagement.net 630-922-7804 ext.104