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Future of Work Recoded
11.4.2019
Invitation
FUTURE OF WORK Recoded
Change is evident, fast and driven by technology. Digitalization is no longer only
an IT project but asks for new ways of working, thinking, leadership and
capabilities. It is for sure creating new challenges but we believe also even
more new opportunities.
What does the future ask from us individuals and from organizations? How
does the future of work look like? The only certain thing is that nobody knows
for sure. In a complex world the most valuable thing is ability to change.
Welcome to a workshop with us to co-create your future of work!
Agenda
17:00-17:30 Registrations & Brain snacks
17:30-18:15 Intro: RECODING WORK
18:15-19:30 Workshop: RECODING Employee + Customer Experience
19:30-19:50 LET'S PLAY!
19:50-20:00 Closing words
20:00-20:30 Mingle
WARM UP
https://www.talouselama.fi/uutiset/mielipide-digitalisaation-ytimessa-on-johtaminen-ei-teknologia/143e63c0-6582-397c-9bda-
cb07001b65eb Marko Luhtala, 26.8.2018
https://qaspire.com/2015/11/23/mindset-shifts-for-organizational-transformation/
Self-management
Teal organization
Network structure
Platforms
Value-Based Leadership
Lean
PEOPLE AT THE
HEART OF NEW
WORK AND
LEADERSHIP
Shaking the idea of a man - Theory X, theory Y
“Theory X is an authoritarian style
where the emphasis is on
“productivity… [it] reflects an
underlying belief that management
must counteract an inherent human
tendency to avoid work”.
“Theory Y managers assume employees
are internally motivated, enjoy their job,
and work to better themselves without a
direct reward in return. These managers
view their employees as one of the most
valuable assets to the company, driving
the internal workings of the corporation”
- Douglas McGregor, 1960
https://www.economist.com/news/2008/10/06/theories-x-and-y
https://en.wikipedia.org/wiki/Theory_X_and_Theory_Y
”You either believe people are fundamentally good or you don’t.”
–Lazlo Bock
Continuous development
#popupresearch @MaijuVuolle
Andy Kelly @askkell Unsplash.com
Problem solving
Critical thinking
Creativity
Leadership
Coordinating
co-operation
Emotional intelligence
(WEF 2016)
WHAT KIND OF NEW WORK IS BORN?
WHAT KIND OF SKILLS ARE NEEDED
FROM US?
WHAT IF WORK DOES NOT
DISSAPEAR?
Case Gofore:
People-centric, data-driven culture
1. ”Family company”
2014
Challenge:
Silos
2015 2016
95
hlöä
200
hlöä
GPtW 3rd 2015 & 2016
130
hlöä
Business Units Pool of
professionals
Cultural Director
”Manager”-
pooli
Crew Services
Digitalization + people
= Eksponential growth
0
50
100
150
200
250
300
350
400
0
5000
10000
15000
20000
25000
30000
35000
40000
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
Henkilöstömäärä
1000€
Liikevoitto Liikevaihto Henkilömäärä
Fokus toiminta-
kulttuuriin alkaa
Coachs
Challenge:
How to create enaf support but keep the
flexibility and individuality?
2. Best place to work in Finland & 2nd in Europe
2017 2018
370
hlöä
GPtW 2017: 1.sija, EU 2.sija 1. Merger
Listed in First North
marketplace
International Business
Growth from +90 – 400 people
Need to create support services for
development etc.
People persons
3. First North listed company
Seppo Bot -
Ainoa middle
manager
2019
480
hlöä
2. Merger
Network
Radical transparency
Data-driven,
people centric
LV +49%
2020
550
hlöä
3. Merger
LET’S CO-CREATE!
What do we mean by Start / Stop behaviors?
Stop
Behaviors that are required to
support the target state or new way
of working
Behavior (sales leader):
”Hold teams accountable for data
accuracy. Do your homework prior
to meetings.”
Start
Purpose is to explain new ways of working by identifying behaviors to start or stop.
Desired behaviors can be related to for example job role, process, reporting,
development, decisions making model, budgeting or another logical segmentation
The ”undesired” behaviors which
are not acceptable
Behavior (sales leader):
”Do not accept sales calls as an
excuse for missing the cadence or
poor preparation.”
Stop
Start & Stop
•Split into 4 groups
•Question we are all working with:
To create an inspiring and meaningful worklife and
organizations that bloom in the complex and changing
environment, what kind of behaviours do we need to:
• Start?
• Stop?
StopStart
Learnings
Team thoughts on
Future of Work skills,
needs & professions
Effort & Impact
First focus
• Group 1: Knowledge sharing
+ Curiosity
• Something that everyone
can do!
Effort & Impact
First focus
• Group 2: Stop being a
perfectionist + Continue trusting
Thank you!
Mari Wuoti
@wuoti
+358 44 557 7717
Tomi Niskakoski
@TomiNiskakoski
+358 40 555 9656

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Futureofwork future female x gofore

  • 1. Future of Work Recoded 11.4.2019
  • 2. Invitation FUTURE OF WORK Recoded Change is evident, fast and driven by technology. Digitalization is no longer only an IT project but asks for new ways of working, thinking, leadership and capabilities. It is for sure creating new challenges but we believe also even more new opportunities. What does the future ask from us individuals and from organizations? How does the future of work look like? The only certain thing is that nobody knows for sure. In a complex world the most valuable thing is ability to change. Welcome to a workshop with us to co-create your future of work!
  • 3. Agenda 17:00-17:30 Registrations & Brain snacks 17:30-18:15 Intro: RECODING WORK 18:15-19:30 Workshop: RECODING Employee + Customer Experience 19:30-19:50 LET'S PLAY! 19:50-20:00 Closing words 20:00-20:30 Mingle
  • 5.
  • 9. PEOPLE AT THE HEART OF NEW WORK AND LEADERSHIP
  • 10. Shaking the idea of a man - Theory X, theory Y “Theory X is an authoritarian style where the emphasis is on “productivity… [it] reflects an underlying belief that management must counteract an inherent human tendency to avoid work”. “Theory Y managers assume employees are internally motivated, enjoy their job, and work to better themselves without a direct reward in return. These managers view their employees as one of the most valuable assets to the company, driving the internal workings of the corporation” - Douglas McGregor, 1960 https://www.economist.com/news/2008/10/06/theories-x-and-y https://en.wikipedia.org/wiki/Theory_X_and_Theory_Y ”You either believe people are fundamentally good or you don’t.” –Lazlo Bock
  • 12. Andy Kelly @askkell Unsplash.com
  • 13.
  • 15. WHAT KIND OF NEW WORK IS BORN? WHAT KIND OF SKILLS ARE NEEDED FROM US? WHAT IF WORK DOES NOT DISSAPEAR?
  • 17. 1. ”Family company” 2014 Challenge: Silos 2015 2016 95 hlöä 200 hlöä GPtW 3rd 2015 & 2016 130 hlöä Business Units Pool of professionals Cultural Director ”Manager”- pooli Crew Services
  • 18. Digitalization + people = Eksponential growth 0 50 100 150 200 250 300 350 400 0 5000 10000 15000 20000 25000 30000 35000 40000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Henkilöstömäärä 1000€ Liikevoitto Liikevaihto Henkilömäärä Fokus toiminta- kulttuuriin alkaa
  • 19. Coachs Challenge: How to create enaf support but keep the flexibility and individuality? 2. Best place to work in Finland & 2nd in Europe 2017 2018 370 hlöä GPtW 2017: 1.sija, EU 2.sija 1. Merger Listed in First North marketplace International Business Growth from +90 – 400 people Need to create support services for development etc. People persons
  • 20. 3. First North listed company Seppo Bot - Ainoa middle manager 2019 480 hlöä 2. Merger Network Radical transparency Data-driven, people centric LV +49% 2020 550 hlöä 3. Merger
  • 22. What do we mean by Start / Stop behaviors? Stop Behaviors that are required to support the target state or new way of working Behavior (sales leader): ”Hold teams accountable for data accuracy. Do your homework prior to meetings.” Start Purpose is to explain new ways of working by identifying behaviors to start or stop. Desired behaviors can be related to for example job role, process, reporting, development, decisions making model, budgeting or another logical segmentation The ”undesired” behaviors which are not acceptable Behavior (sales leader): ”Do not accept sales calls as an excuse for missing the cadence or poor preparation.” Stop
  • 23. Start & Stop •Split into 4 groups •Question we are all working with: To create an inspiring and meaningful worklife and organizations that bloom in the complex and changing environment, what kind of behaviours do we need to: • Start? • Stop? StopStart
  • 25. Team thoughts on Future of Work skills, needs & professions
  • 26. Effort & Impact First focus • Group 1: Knowledge sharing + Curiosity • Something that everyone can do!
  • 27. Effort & Impact First focus • Group 2: Stop being a perfectionist + Continue trusting
  • 28. Thank you! Mari Wuoti @wuoti +358 44 557 7717 Tomi Niskakoski @TomiNiskakoski +358 40 555 9656

Hinweis der Redaktion

  1. https://www.youtube.com/watch?time_continue=2&v=9jd4tq_mwlM
  2. https://www.talouselama.fi/uutiset/mielipide-digitalisaation-ytimessa-on-johtaminen-ei-teknologia/143e63c0-6582-397c-9bda-cb07001b65eb Talouselämä, Marko Luhtala, 26.8.2018
  3. Picture: Tanmay Vora https://qaspire.com/2015/11/23/mindset-shifts-for-organizational-transformation/ Writers of original story: Aaron Sachs and Anupam Kundu “The Unfinished Business of Organizational Transformation” https://www.thoughtworks.com/insights/blog/unfinished-business-organizational-transformation
  4. Agile: https://www.devteam.space/blog/how-to-make-your-organization-agile/ Sociocracy: https://sociocracy30.org Laloux: http://www.socialenterprisebsr.net/2018/08/book-review-reinventing-organizations-by-frederic-laloux/ Niels Pflaeging: https://www.amazon.de/Organize-Complexity-High-Performance-Organization-Publishing/dp/0991537602 Network structure: https://medium.com/@NielsPflaeging/org-physics-the-3-faces-of-every-company-df16025f65f8
  5. https://www.economist.com/news/2008/10/06/theories-x-and-y https://en.wikipedia.org/wiki/Theory_X_and_Theory_Y
  6. Kuva: #popupresearch By Maiju Vuolle
  7. Kuva: Andy Kelly @askkell Unsplash.com
  8. https://www.hs.fi/ura/art-2000006062850.html Suomen sata uutta mahdollisuutta 2018–2037 -raportista Julkaistu Helsingin sanomissa 8.4.2019 5 vuotiaiden tulevaisuuden ammattitoiveet
  9. UUDET AVAINOSAAMISET TYÖELÄMÄSSÄ: Luovuus ja tunneäly nousseet listalle; Viiden vuoden kuluessa kolmasosa tänä päivänä työelämässä tärkeinä pidetyistä taidoista tulee muuttumaan (The Future of Jobs and Skills, World Economic Forum 2016) http://www3.weforum.org/docs/WEF_Future_of_Jobs.pdf
  10. http://tietokayttoon.fi/documents/10616/3866814/33_kohti-jaettua-ymmarrysta-tyon-tulevaisuudesta.pdf/61a65884-3d8e-46ae-adce-dba625067df5?version=1.0