Information centers and meeting areas

1Marek.Piatkowski@Rogers.com
Information and
Meeting Centers
Introduction
Thinkingwin, Win, WIN
Information and Meeting Centers
Introduction
Marek Piatkowski – October 2016

Information and
Meeting Centers
Introduction
Introduction - Marek Piatkowski
 Professional Background
 Toyota Motor Manufacturing Canada (TMMC) - Cambridge, Ontario from
1987-1994
 TPS/Lean Transformation Consulting - since 1994
 Professional Affiliations
 TWI Network – John Shook, Founder
 Lean Enterprise Institute (LEI) – Jim Womack
 Lean Enterprise Academy (LEA) – Daniel Jones
 CCM/CAINTRA – Monterrey, Mexico
 SME, AME, ASQ, CME
 Lean Manufacturing Solutions - Toronto, Canada
http://twi-network.com

Information and
Meeting Centers
Introduction

Information and
Meeting Centers
Introduction
Workplace Information Center
 Information boards located on the manufacturing floor.
 Used by Managers and Supervisors to post, track and review:
 Status of daily production
 Operational availability of Equipment
 Daily issues and concerns
 Problem solving and Kaizen activities
 Purpose of Information Centers:
 Record, share and evaluate performance of the system
 Minimize response time to identify and solve problems
 Involve and focus support teams on priority actions
 Share information with all the people involved, at the same time, within a minimum
lead time

Information and
Meeting Centers
Introduction
Types of Information Boards
 Level I
 Company Information Board.
 Level II
 Information Boards for a Value Stream or a Product Line. These are called Shop Floor
Manager or Value Stream Leader Boards.
 Level III
 Information Boards for a Work Cell or a Production Area. These are also called
Supervisor or Group Leader Boards

Information and
Meeting Centers
Introduction
Workplace Information Center
Three types of data:
1. Current daily information
2. Monthly or weekly trends
3. Problem solving activities
100%
90%
80%
70%
60%
50%
40%
30%
40%
50%
D a ily R e su lts
2/3 3/3 4/3 5/3 7/3 8/3 9/3 10/3 11/3 12/3
Y-Axis
X-Axis
M o n t h ly T r e n d s
Concern Action Leader Dates
D a ily C o r r e c t iv e A c t io n P la n
3
2
1

Information and
Meeting Centers
Introduction
What are “Key Performance Indicators” - KPIs
 Key Performance Indicators (KPIs) are a set of quantifiable measures that a
company uses to gauge its performance over time
 KPIs are used to determine a company's progress in achieving its strategic and
operational goals, and also to compare a company's finances and performance
against other businesses within its industry
 Key Performance Indicators should be avital navigation instrument used by
management to understand whether their business is on a successful voyage or
whether is veering off the prosperous path
 Whatever Key Performance Indicators are selected, they must reflect the
organization's goals, they must be key to its success, and they must be quantifiable
(measurable)
 KPIs must be specific, measurable, achievable, relevant, time-bound and must
have a clear target

Information and
Meeting Centers
Introduction
What information do we collect – what do we measure?
SAFETY QUALITY DELIVERY PRODUCTIVITY COST PEOPLE

Information and
Meeting Centers
Introduction
 Information and Meeting Centers:
 To display and update all date and information related to Team’s activities
 To conduct review meetings
 To review progress of continuous improvement activities
 To provide a place for operators and Team Leaders to work on the
administrative aspect of their job: updating charts, summarizing results,
writing and completing forms and reports

Information and
Meeting Centers
Introduction
 Team Meetings:
 To conduct meetings between employees, TLs and supervisors
 To conduct meetings between supervisors and support team members
 To provide a place for Project Teams to meet
 To review current situation – document any issues and problems

Information and
Meeting Centers
Introduction
 Kaizen / Continuous Improvement Project Boards:
 To show progress of improvement activities
 To conduct review meetings in front of the board
 To promote improvement activities

Information and
Meeting Centers
Introduction
 Work Center (Supervisor) Boards:
 To summarize status of all work activities
 Focus on performance, quality, delivery, people, safety, machine status, etc …
 To review information on regular basis

Information and
Meeting Centers
Introduction
 Information Centers:
 Who is responsible for updating the information
 How frequently is the information updated
 What type of information needs to be displayed

Departmental Information Center

Work Center / Team Information Center

Information and
Meeting Centers
Introduction
Production Boards Recommendations
 As visual as possible – be able to “read” the information at a glance
 Limited number of computer generated charts and graphs
 Standard templates and formats throughout the company are recommended
 Easy to update
 Easy to understand
 Create a “flow” of information

Information and
Meeting Centers
Introduction
Changing the World. One Transformation at a time
This presentation is an intellectual property of W3 Group Canada Inc.
No parts of this document can be copied or reproduced
without written permission from:
Marek Piatkowski
W3 Group Canada Inc.
iPhone: 416-235-2631
Cell: 248-207-0416
Marek.Piatkowski@rogers.com
http://twi-network.com

Information and
Meeting Centers
Introduction
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