Cécile Manzi from Vinci Facilities, a sponsor company at the marcus evans European Facility Management Summit 2012, on developing innovative facility management approaches. Interview with: Cécile Manzi, Project Leader, Vinci Facilities

1. The Elevated Role of
Facility Management
in Today’s Workplace
Interview with: Cécile Manzi, capability to manage large corporate cent goes towards services, 40 per cent
Project Leader, Vinci Facilities activities, as there are often more than to the leasing of the building and 15 per
60 services in a single building. They cent to energy consumption. By looking
must also be able to handle change at these costs, they can comprehend
“Facility Management (FM) executives within a company. When organisations the capacity and link that to productivity
must have a comprehensive choose to outsource to a facility and performance.
understanding of a company’s culture manager, it is always difficult to change
before starting on any major the management structure within the U nd e r s t a nd ing t he c u l tu r e a nd
developments,” says Cécile Manzi, organisation. personality of a company before starting
Project Leader, Vinci Facilities. on any project is crucial. The company
The last factor is energy management. may be global, which means all
From a sponsor company at the marcus Energy prices are rising and there are decisions are centralised, or it may be
evans European Facility constraints and challenges around local or even “glocal” which means that
Management Summit 2012, taking carbon taxes. FM managers must be it is international but decisions are
place in Frankfurt, Germany, 9 - 11 compete nt in imp leme nting the made locally. FM managers must
May , Manz i d is c uss es b ui l di ng appropriate solutions. determine where the company stands
management strategies. before choosing the model most
How can FM managers become a appropriate to their needs.
Is the FM sector a growing area in strategic partner in business
Europe? Do you believe operations?
organisations are now seeing the
importance of FM? FM expenses are typically around 5 - 15
per cent of a company’s turnover. With
There are two types of FM. The first is such a high percentage, top level
Determine where
the outsourcing of single services, such management executives should have a
as technical maintenance, and the stronger awareness of these activities.
second is the fully integrated service
line where all management activities are
handled by one service provider.
The productivity of building
maintenance is also crucial. If you
the company
Without a doubt, the fully integrated
cannot properly service the building and
provide easily accessible and working
stands
model is growing in the UK, Nordic
countries and Central Europe; it seems
facilities, it negatively impacts employee
productivity. before choosing
the FM model
that large companies are outsourcing all
facility activities to one provider due to How can FM managers prosper in
the ease. their industry?
What building management FM managers must have a holistic view
strategies would you recommend? and evolve their strategy further than
the outsourcing of services. When
Facility managers must have the looking at a building’s total costs 45 per

2. About the European Facility Management Summit 2012
The marcus evans Summits
group delivers peer -to-peer
This unique forum will take place at the Kempinski Hotel Gravenbruch, Frankfurt,
information on strategic matters,
Germany, 9 - 11 May 2012. Offering much more than any conference, exhibition or
professional trends and
trade show, this exclusive meeting will bring together esteemed industry thought
breakthrough innovations.
leaders and solution providers to a highly focused and interactive networking event.
The Summit includes presentations on change management, agile and flexible
working, sustainability in building and operations, total outsourcing, centralisation
and local delivery of facility services.
www.facilitiesmanagementsummit.com
Please note that the Summit is a
closed business event and the Contact
number of participants strictly
Stacey Melvin, Journalist, marcus evans, Summits Division
limited.
Tel: + 357 22 849 400
Email: press@marcusevanscy.com
For more information please send an email to info@marcusevanscy.com
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About Vinci Facilities
VINCI Facilities is a facility management company helping multinational corporations seeking to standardise their facilities services
on one site only or across a large geographical scope. Our integrated services solutions, ranging from single facilities service lines
to complex service solutions, guarantee service optimisation through process re-engineering and performance continuous
improvement, corporate governance, consolidated reporting tools, and services consistency across Europe.
VINCI Facilities achieved in 2011 a turnover of EUR 1.2 billion and employs 8,000 direct staff.
www.vincifacilities.com
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss
strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to
individually tailor their schedules of keynote presentations, think tanks, seminars and one-to-one business meetings.
For more information, please visit: www.marcusevans.com
Upcoming Events
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To view the web version of this interview, please click here: www.facilitiesmanagementsummit.com/CecileManzi