1. MARCELLA MORTIMER
5225 56TH Avenue Phone: 240-409-2775
Riverdale, MD 20737 email: mortimerms@hotmail.com
SUMMARY
I am a self -driven Business Analyst with 7 yearsof experience.I actively participate in all phases of the software
development life cycle, working as a liaison with SME’s, developers, testers,quality analysts and end users. I
am a team player and problem solver, skillfully working on multiple initiatives, designing systems, gathering
requirements, creating requirement documents, all while juggling a heavy project work load with competing
deadlines. I am experienced in User Acceptance Testing and have collaborated with the QA team to develop test
plans, test scenarios, test cases and test data to ensure requirements are met. I am seeking a full-time position
where I can maximize my experience as an analyst while utilizing opportunities for continued professional
growth and development.
TECHNICAL
 Microsoft Office
 Microsoft Visio
 Snag IT
 UAT Testing
 JAD Sessions
 HP Quality Center
 Caliber Requirements Management
 PL/SQL
 Test Cases
 Gathering Business Requirement
EXPERIENCE
Centrosync LLC, Silver Spring, MD - Business System Analyst
June 2012 – Present
 Elicit requirements through interviews, document analysis, requirements workshops, surveys,site visits,
use cases, scenarios, business analysis, task and workflow analysis
 Participate in Joint Application Development sessions with project stakeholders to capture business
rules, process and system requirements
 Work independently with users to define concepts and clarify functional and non-functional
requirements on a daily basis
 Coordinate with test leads and created test plans and test cases for system testing, regression testing and
functional testing.
 Acts as business proxy to perform UAT and validated systems for business stakeholders to ensure that
the product meets the needs of the customer.
 Document, communicate and obtain alignment on test results from stakeholders
 Work with end-users to interpret the customer business needs and translate them into application and
operational requirements
 Analyze User Requirements in stakeholder meetings to document changes, and implement procedures
to test changes using Rational Clear Quest
 Manage and track change control process of requirements and design changes. Document the changes,
issues and their impact on the system design
 Utilize MS Visio to create flow charts,use cases and sequence diagrams to provide detailed outline of
the various actors of the system and how the components of the system interact
 Effectively communicate the requirements to developers for implementation of project

2.  Conduct User Acceptance Testing (UAT) and collaborate with the QA team to develop the plans,
scenarios, cases, and data to be used in testing based on business requirements, technical specifications
and/or product knowledge.
Wensco IT Solutions Ltd, Manchester, Britain – Business System Analyst
March 2010- June 2012
 Acted as a liaison between business and technical team to obtain detailed functional, business
requirements, user’s requirements, and business rules that help make system development easier for the
technical team
 Worked closely and maintained constant communication with various stakeholders such as end users,
project managers, internal business teams, external client, designers, engineers and QA to create high
quality requirement artifacts and provide support throughout system development life cycle.
 Conducted requirement walkthrough sessions with other business analysts, developer and test leads.
 Collaborated with developers and subject matter experts to establish the technical vision and analyze
tradeoffs between usability and performance needs
 Provided reportson the project schedule to the project manager,aswell assupporting other team members
to ensure project success.
 Worked in close co-ordination with the testing team in developing test plan and testcasesfrom functional
and business requirements
 Trained end-users on the use and features of various applications and systems
EDUCATION
Bachelor of Business Administration, Eastern Mediterranean University, North Cyprus, February 2008
Dean’s List /High Honors