1. MANISH BALRAM BHATIA
:Flat No 1605 Mount Everest “A” Wing, Bhakti Park, Near IMAX Theatre, Wadala (E),Mumbai 400 037
: +91 9820480987;: manishbhatia31@gmail.com
BANKING PROFESSIONAL
Offering 19 years of experience
PROFILE & STRENGTHS
Expertise in handling Cash Management Operations viz payment & collections products like cheque writing, Interest & Dividend
Warrants, National Automated Clearing House (NACH), Real Time Gross Settlement (RTGS), National Electronic Funds Transfer
(NEFT), Cheque Truncation System (CTS), Cheque Collections, Intial Public Offering (IPO), New Fund Offer (NFO), Utility
mandates.
Expertise in handling Cross Border remittances - Both Current & Capital Account Transactions, Well versed with FEMA
requirements related to Overseas DirectInvestments, External Commercial Borrowings and Foreign Direct Investments including
regulatory reporting requirements
Core Competencies
 Cash Management Operations  Foreign Exchange Operations  Regulatory Reportings  Regulator Management  Banking
Functions  Branch Operations  Client Relationship Management  Audit Facilitation  StrongInterpersonal Skills  Sharp
Analytical Skills  Effective Leadership Skills 
PROFESSIONAL EXPERIENCE
THE ROYAL BANK OF SCOTLAND N V Mar 2015 – till date
Manager – Advisory Services (Cross Border Remittances)
 Compliance with Regulatory Guidelines in respect of Capital Account transactions viz. Foreign Direct Investments, External
Commercial Borrowings and Overseas Direct Investments and allied current account transactions.
 Liaison with Regulatory departments for obtaining pre & post transaction approvals.
 Monitoring of post transaction aspects of Capital account transactions, viz. Regulatory Filings
 Approving non trade payments (A2 payments), Highlighting discrepancies, and focus on reducing repeat discrepancies in
client documentation through customer education.
 Liaising with Banks Internal Auditors and concurrent auditors for issues/queries related to cross border remittances.
THE ROYAL BANK OF SCOTLAND N V Jun 2007 – Feb 2015
Manager – Global Transactions Services Operations
Project Team - The India Separation Project
 Supervising and monitoring the working of a team of 16 colleagues to ensure efficacy in working and meeting of targets;
executing strategies for building team effectiveness by promoting a spi rit of cooperation between team members;
successfully handled team of professionals in various capacities.
 Looking after day to day functioning of Cash & Payment Operations which includes Cash, Clearing, Electronic Payments
which includes RTGS, NEFT and Tax payments, Account services, Foriegn Currency Remittances &, Cash Mangement
Services.
 Catered to the requirments of New clients onboarding related to Cheque Pick Ups, Cash Pick Ups & Deliveries, Cheque
Writing,Salary Payments,Cheque Collections (Outstation & Local),Direct Credits on behalf of fund houses, At Par Mandates
and Initial Public Offer and New Fund Offer mandated to the Bank
 Understanding and implementing clients requirement for MIS, day arrangement and other deliverables pertaining to cash
management products offered by the bank
 Responsible for handling Electronic Payments (RTGS, NEFT & Tax Payments) including processing of all domestic payments
on pan India basis, coordination with Network Banks for smooth flow of payments, monitoring of payment processing
systems both at the RBI and Bank Level, processing of E-tax payments and Reconciliation of all sundry accounts.
 Managing and Supervising day to day A2 outward Non Trade remittances through active coordination and control.
 Daily Monitoringof Nostro Reconcilation pertaining to the branch and escal ating unresloved enteries to the Regional Head.
 Singlepoint of contact for all vendor management for Mumbai Branch managingcontractrenewals and auditcomplianceby
the vendor on various parameters.
 Relationship Management with key stakeholders for seamless work-flow on a day-to day basis. Interface effectively with
various internal and external stakeholders, and work in a global environment for Operations.
 Coordinatingwith various departments and auditors for auditscheduling,clarificationsand carryingoutaudits.

2.  Managing the coordination function between the various functional departments (operational/process controls), IT,
customer service department and the clients itself.
 The India Separation Project - Understanding the project requirements and the detailed scope of work while coordinating
with all stakeholders; also assessed the impact of the project on Go Forward clients and accordingly providing solutions.
Responsible for developing various documents and process design related to Transaction Re routing, Transaction Service
Agreement, Inflight & Migration Approach, Product Catlogue, Run Book for Separation for approval from stakeholders.
Accomplishments
 Operationalized FCGPRand FCTRS transaction reporting on Reserve Bank of India Ebizplatformfor the bank
 Operationlized submission of ECB application thru the ATS trackingsystem of Reserve Bank of India
 Hold credentials of operationlizing the first utility mandate for the Bank in May 2013, on back of which Bank has added
another two such clients in 2014
 Accredited with the Future Leaders Program in June 2013 which measures the leadership qualities of an individual on six
parameters vizCommunication, Continuous Improvement, Developing people, Interpersonal sensitivity,Leadership & Result
focused,
 Played a significant role while working on synergy project between Branch and HUB where all transaction processing is
being moved to HUB from India branches which resulted in headcount saves for India Branches; Presently working on the
project for outsourcing more activities which will result in more headcount saves for the bank.
 Deftly managed Ratnakar Bank project for Commercial and Business Bankingclients
 Operationalized the CTS 2010 stationery for the bankingwith closecoordination between NPCI and Vendor
 Winner of the Extraordinary efforts for first quarter of 2010 for the outstanding work done in rebranding ABN Amro N V to
The Royal Bank of Scotland NV.
 Certificate of Appreciation and special recognition for outstanding contribution on The India Separation Program.
 Played a pivotal role while working on synergy project between ABN AMRO Central Enterprises Ltd and Citizens Bank, for
which I was deputed in Rhode Island USA for period of two months .
 Certificate of Commendation for outstanding efforts and contribution to the successful completion of the Private Clients
India Business Migration Project
 Awarded the Best Team player for outstanding contribution in 2012
 Outstanding contribution in automating the processing of E-tax payments & NEFT Payments with help from IT.
 Successfully handled IPO’s like Reliance Power, NHPC, REC & Rights issue of TATA Steel.
HSBC BANK Mar 2007 – Jun 2007
Teller Supervisor
ABN AMRO BANK N.V Jan 2004 - Mar 2007
Senior Officer - Global Transactions Services Operations
Senior Officer – Retail Operations
THE JAI-HIND CO-OPERATIVE BANK LTD. Jan 1997 – Dec 2003
Assistant
ACADEMIC & PROFESSIONAL CREDENTIALS
Masters of Business Administration (Finance) – 2009
Institute for Technology and Management, Mumbai
Bachelors of Commerce – 1996
The SIES College of Arts Science and Commerce, Mumbai University
Higher Secondary Certificate – 1993
The MMK College, Maharashtra Board in March 1993
Secondary School Certificate – 1991
OLGC High School, Maharashtra Board
Date of Birth: 19th Jan 1976
References: Available on request.