This document outlines a workshop on team dynamics and making teams work effectively. It discusses the Beckhard model for teams which focuses on goals, roles, and processes. Conflict within teams is also addressed, with interpersonal issues making up the largest source of conflict. The document provides exercises for teams to discuss goals, roles, processes, and ways to address issues through open communication. The overall message is that teams need clear goals and responsibilities to function well and overcome potential problems.

1. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 1
team dynamicsteam dynamics
(workshop overview)
Jonathan Rees

2. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 2
Introductions

3. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 3
Beckhard model
Richard Beckhard (1972)
Goals
Roles
Processes
inter-
personal

4. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 4
Group discussion

5. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
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Conflict source
80%
15%
5%
figuresfromHandbookfortheRevolutionaryDr.NoelTichy(2007)
Goals
Roles
Processes
inter-
personal

6. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
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goals
clear goals are the foundation for success.
shared goals create a sense of purpose
but how to do this optimally?
G

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Well-formed Outcomes
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8. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
Activity
Small group exercise
whole group debrief
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9. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
roles
who is going to do what?
who needs to be involved in what?
what decisions can be made
autonomously?
what skills do you have? and what’s
missing?
how will you find out & deal with that?
play to strengths, support weaknesses.
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R

10. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
processes
how are you going to:
communicate?
plan your work?
make decisions?
create the deliverables?
measure and track progress?
engage with other people?
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P

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Activity
Small group exercise
whole group debrief
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12. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
warning signs
what do you think?
How about:
Non-responsiveness
late or not showing up at all
grumpy, angry,
non-communicative
stressed
disengaged, distracted
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Which are you most prone to?
Which are you most prone to?
Which are you most prone to?
Which are you most prone to?

13. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
addressing issues
What could you do?
Group discussion
Its real life.
You’re real people.
Things happen.
Do something.
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Summary, Q&A
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15. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
“If you keep on doing what you’ve always
done, you’ll keep on getting what you’ve
always got.”
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16. (c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
www.makingteamswork.com
E: theteam@makingteamswork.com
T: (UK) 0117 32 54321
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