1. MAHESH J. REGO
MBA (Institute of Technology and Management, Class of 2009)
Email: maheshrego@gmail.com, Phone no: +91 9820248947 / 28617540

2. PROFESSIONAL EXPERIENCE (Total : 14 years)
JP Morgan Services India Pvt. Ltd - Mutual Fund, Assistant Vice President August 2009 to Present
 Operations Manager for Mutual Fund NAV delivery specializing in Money Market Funds, Bonds and
Equity Funds.
 Excellent knowledge of Fund Accounting and SME in all aspects of NAV Delivery.
Overall owner for delivering accurate NAV to clients, managing and meeting service level agreements.
 Manage all aspects of Risk within the Business through controls assessment and ownership for
implementing effective controls.
 Constantly review the existing delivery model to suggest ways to bring in efficiency and control risks,
thereby constantly have a productive environment.
 Engage with key stake holders across countries, manage internal and external management.
Build strategies to check for resiliency across locations.
 Conduct training for staff on product and all aspects of NAV.
 Developing and sharing daily metrics for senior management and engaging with management on
review of the metrics and performance.
 Managing administrative and documentation aspects including review and discussing Service Level
Agreements, Business Contingency Plans.
Key Assignments:
 Travelled to Cape Town to review the operating model of Fund Accounting business and engage with
stakeholders to identify gaps within the process and suggest changes, played a key role in bringing
about in business model though implementation of best practices in NAV delivery.
 Travelled to Dublin, Ireland to understand functioning of Money Market Mutual Funds and
the regulatory environment in EURO around their functioning.
Statestreet Syntel Services Pvt. Ltd., Internal Custody Reconciliations November 2007 to August 2009
 Operations Manager - Internal Custody Reconciliations leading a team of 30 for Internal Custody
Reconciliations of Mutual Funds for Luxembourg & Switzerland region.
 Ensure all Cash and Securities exceptions are resolved using proper resolution techniques to ensure no
impact to NAV daily pricing on Mutual Funds.
 Understand various securities and entitlement rules on securities, to ensure incomes accurately booked
on systems, document better resolution techniques on exceptions to ensure accurate pricing of Mutual
Funds.
 Understand working of various units (Trade, Corporate Actions and Fund Accounting) to mitigate
risks.
 Coordinating with client on service levels, FTE requirement and MIS data.
Roles / Responsibilities:
 Ensuring team follows all procedures to ensure service level agreements are met each month.
 Constant review of process and procedures to enhance productivity and quality of output.
 Constantly discuss and review service delivery to client, drive operational and management meetings
and calls.
 Maintain and analyze daily KPIs and MIS to track and report the current status on performance of the
unit and take necessary action if any deviation in numbers.
 Co ordinate with client to discuss various reconciliations techniques to reduce turn around time on
resolutions.
 Imparting training on Product & Policies to the new joiners
 Identifying and grooming members for the next level
 Identify FTE requirements, discuss benchmarking and billing of FTEs with client.
Notable Accomplishments:
 Led the team by putting new controls in place to reduce overall pending exceptions by 40%.
MAERSK LINE, Kuwait - Financial Executive, April 2007 to September 2007
 Managing the Financial Receivables and keeping Sales Outstanding as per established KPI's.
 Responsible for invoicing all credit customers and checking the accuracy of various charges updated in

3. Year Qualification Institute %CGPA
2009 Master of Management Institute of Technology and Management
1998 B.Com Mumbai University 64%
JOB OBJECTIVE
 Seeking assignments in Process Management / Operations / Relationship Management with an
organization of high repute, preferably in Corporate and Financial Services Sector.
PROFESSIONAL SYNOPSIS
 A competent finance professional with more than 14 years of diverse & dedicated experience in
Operations Management, Financial Accounts and Team Management. Experience of working in
multiple geographies including South Africa and brief stint in Ireland
 Currently associated with JP Morgan Services India Pvt. Ltd, as an Assistant Vice President managing
Mutual Fund Accounting business, with specialized knowledge in Money Market Mutual Funds and
Bond Funds.
 Previously associated with Statestreet Syntel Services and MAERSK Line, Kuwait.
 Resourceful at maintaining business relations with clients to achieve quality product and service norms
by resolving their service related critical issues
 Key strength include being a constant agent for change, fundamental understanding of Mutual Fund
Accounting Business and analyzing areas of risks and identifying effective controls management.
 Possess excellent interpersonal, communication and organizational skills with proven abilities in
training & development and planning resources
AREAS OF EXPERTISE
 Operations Management, Setting out systems & procedures, ensuring a high-quality customer
experience, while adhering to the work processes and quality standards
 Assessing operational and functional risk is daily operations and identifying controls to mitigate the
same.
 Monitoring the overall functioning of processes, identifying improvement areas and implementing
adequate measures
 Preparing and reviewing MIS reports & other statements with a view to apprise management of the
process operations and assist in critical decision-making process.
Stakeholder Management
 Understanding business process, study and analyse workflow to design solutions as well as conducting
gap analysis, assess scope of studies & suggest solutions through automation process by working with
project team as an expert from Operations perspective.
 Building and maintaining healthy business relations with clients, ensuring customer satisfaction by
achieving delivery & service quality norms.
Date of Birth: 13th
June 1977
Hobbies: Distance Running, Cycling, Music, Travel.