Providing customers with a great experience, regardless of how they connect, is critical to business success. Watch this webinar with Magnolia and NRG Edge to learn how to manage customer experience across all digital channels from a single console. NRG Edge, a bank technology solutions & services company, has joined forces with Magnolia CMS to bring a highly effective, digital channel servicing solution directly to financial institution managers who understand the importance of providing customers with a great experience. By attending this webinar, you will learn how easy it is to - Add, change and review content - Publish it simultaneously to all channels (including secure sites) - Have it perform flawlessly on all devices. This webinar will be useful for Chief Information Officers (CIOs), Chief Digital Officers (CDOs), Chief Marketing Officers (CMOs) at banks, credit unions and other financial institutions.

1. Manage Your Financial
Institution's Customer
Experience Across All Channels
November 12, 2013
1
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

2. Today’s Speakers
Bill Beardslee, General Manager, Magnolia Americas
Marty Ronky, Director of Business Solutions, NRG Edge
Sebastian Napoli, Director of Technology Solutions, NRG Edge
Adam Galloway, Chief Architect , NRG Edge
2
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

3. Today
Topic
Magnolia CMS Overview
5 Minutes
Content Management Across
Multiple Channels
35 Minutes
Questions
3
Time
15 Minutes
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

4. Just What Is a CMS?
(Content Management System)
4
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

5. A Content Management System defined
Multi-Channel Outbound
www
Mobile Site
Newsletter
App
Landing Page
Content
Analytics
Commerce
CRM
Personalization
Integration/Inbound
!
5
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

6. 6
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

7. Text
7
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

8. And now, onto Marty
www.magnolia-cms.com
8
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

9. NRG Edge – A Bank Technology Solutions & Services Co.
•Channels solution architects for financial
services
•Clients include several of the large, direct
banks in the U.S.
•Magnolia CMS experts
•Java / Mobile / Web / UI developers for
financial services
•Financial services business and technical
systems analysts
9
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

10. Partnership
•Partners since 2006
•NRG Edge is Magnolia’s U.S. partner in financial
services.
•Joint product development / support / training / sales
•Java / Mobile / Web / UI developers for financial
services
•NRG Edge invited annually to present latest
innovative use of content management for financial
services at Magnolia’s Annual Users Conference.
10
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

11. Challenge: Manage Content Across Mobile & Web Silos
No single method supports change across all channels, including the secure
banking sites. This translates into a poor and inconsistent user experience and
expensive maintenance for the institution.
11
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

12. Single Console Manages Content Across All Channels
Tables
Video
Surveys
Rates
Text
Charts
Product Info
Native Mobile &
Tablet Banking Apps *
* Secure Banking Sites and Apps
12
Version 1.1
Wednesday, November 13, 13
Promos & Ads
Pages
Legal
Alerts
Mobile Web
Banking *
Calculators
Images
Links
Multilingual
Social Media
Help
Documents
Chat
Disclosures
Messages
Web Online
Banking *
Bank WebStorefront
Marketing Site
Magnolia is a registered trademark owned by Magnolia International Ltd.

13. Institution-Defined Workflow for Review & Approval
The “Pulse” Enables Workflow for
Review & Approval Processes
13
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

14. Enabling content management across an
institution’s digital channels increases that
institutions’ brand velocity in the marketplace.
14
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

15. Key Features
•Cross-channel content changes are made from a
single, administrative console.
•Role-based user management and version control
sets up to work within your institution’s processes.
•Intuitive interface reduces complexity and offers an
easy way to manage all channel content for an
institution’s non-technical staff; e.g., marketing, legal,
product and other aligned groups.
•From a flexible base platform, templates are
configured to fit an institution’s brand-specific
requirements.
15
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

16. And now, onto Adam
www.magnolia-cms.com
16
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.

17. Thank You.
Questions?
Contact Greg Ryan, Director of Marketing, NRG Edge, greg.ryan@nrg-edge.com, 610-585-3505
17
Version 1.1
Wednesday, November 13, 13
Magnolia is a registered trademark owned by Magnolia International Ltd.