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Introduction WWW.MAGICLOGIX.COM
ABOUT MAGIC LOGIX
Founded 2004
Integrated Marketing Agency
INC 500 List of America’s Fastest Growing
Companies
Web Design/Development, Search, Social,
Marketing Automation, Ecommerce
Only agency in US partnered with Marketo,
Drupal and Magento
Developing your Integrated
Marketing Plan: An Overview
WWW.MAGICLOGIX.COM
THE CURRENT STATE OF INTEGRATED MARKETING
Traditional channels will no longer suffice
Integration of your marketing and sales
efforts with the latest technology = more
sales and exposure
Focus on marketing trends and how to
capitalize on this
Developing your Integrated
Marketing Plan: An Overview (CONTINUED)
WWW.MAGICLOGIX.COM
THE OLD APPROACH TO DIGITAL MARKETING
Construct editorial calendar
- Social, SEO, Website, Email marketing
all
as separate entities
Developing your Integrated
Marketing Plan: An Overview (CONTINUED)
WWW.MAGICLOGIX.COM
THE NEW APPROACH TO DIGITAL MARKETING
Integration of all digital channels with clearly defined quarterly objectives and goals
- Marketing Automation, Personalization and Responsiveness
- Social Media
- Search Engine Optimization
- Website Channels
- Conversations
- Community and Brand Management
Taking an Agile Approach to these results in an
increase in website traffic, brand exposure and sales
2015 Digital Marketing
Trends and Predictions
WWW.MAGICLOGIX.COM
WHAT DO YOU NEED TO BE READY FOR?
Adoption and integration of marketing automation tools
- Specifically within social media and your CRM
Agile Marketing (responding to changes)
Shift in marketing to personalization and
responsiveness
Shareable content integrated within
multi-channel marketing
Mobile Marketing: the new standard (No-brainer, right?)
The Future of Marketing Automation
and Personalization
AN OVERVIEW
At its core, marketing automation is typically used
for the following:
1. Converting Leads
2. Automating
Marketing Processes
3. Improve Marketing ROI
4. Forming alignment between
marketing & sales departments and customer
WWW.MAGICLOGIX.COM
The Future of Marketing Automation
and Personalization (CONTINUED)
WWW.MAGICLOGIX.COM
AS MARKETING AUTOMATION EVOLVES WE’RE LOOKING AT:
Responding to customers
Utilizing personalization to appeal to target customer base
Taking advantage of real time marketing actions
Marketing Automation Capabilities WWW.MAGICLOGIX.COM
MANAGE & MONITOR
Manage and monitor all customer interactions on all available channels
SUPPORT AN OMNICHANNEL CUSTOMER EXPERIENCE
Omnichannel: a fancy way of saying your sales staff is providing
the customer with an ideal customer experience on all available
channels. So simply put, MA enables you to do what your
business is supposed to do to keep the customer happy across
all channels.
Marketing Automation Capabilities
(CONTINUED) WWW.MAGICLOGIX.COM
ADAPTIVE NEEDS WITH SENSE & RESPOND NEEDS
Combining customer adaptive needs on different channels with “sense and respond” needs
Sense & Respond: A fancy way of saying it’s necessary to be agile
when satisfying customer needs
Agile: In the world of marketing this is a fancy (and very popular)
way of saying you can adapt to changing customer
needs/scenarios
Agile Marketing: Moving Beyond
Buzzwords WWW.MAGICLOGIX.COM
RETAIL & ECOMMERCE
Retail and Ecommerce are huge: Cyber Monday stats don’t lie
REALTIME PERSONALIZATION
Identify attributes
Customize customer experience with content or visual
Explain what you can do for the customer within the first 10 seconds
Segment based on:
• Organization • Industry • Customer Relationship Mgmt. • Location • Digital Behavior
WWW.MAGICLOGIX.COMAgile Marketing: Beyond Buzzwords (CONTINUED)
REALTIME RESPONSE: VITAL IN TODAY’S WORLD
Increase of “in the moment” marketing and buying opportunities
Plenty of opportunity for marketers to cash in on real time events
WWW.MAGICLOGIX.COMAgile Marketing: Beyond Buzzwords (CONTINUED)
DON’T JUST BE “AGILE” & RESPOND TO SCENARIOS: PREDICT, THEN
ACT
Respond accurately to customer actions
Predictive analytics
Preparation and testing
Growing and nurturing ongoing customer relationships
The Future of Marketing Automation&
Responsiveness
WWW.MAGICLOGIX.COM
WHAT LIES AHEAD?
Customer focused
Need to create customer value
Customer loyalty + positive interactions =
increase in business
Not just about campaigns or technology, it’s
about customer experiences through a lifecycle
WWW.MAGICLOGIX.COMMobile Marketing: The New Standard
A FEW QUICK STATS
Americans spend 1.4
hours a day surfing
the internet via
mobile devices
39% of time spent
online is on a
smartphone
12% of time spent
online is on a tablet
43% of media
consumed this year
will be digital
WWW.MAGICLOGIX.COMMobile Marketing: The New Standard (CONTINUED)
A FEW MORE QUICK STATS
100% of social, email, marketing
automation, responsive /
personalization, search, website,
etc. must be mobile friendly
because...
67% of consumers who use
mobile phones for shopping
are more likely to buy from a
site they consider to be
“mobile friendly”
52% of mobile shoppers state
that a bad mobile experience
makes them less likely to
engage with the company in
the future
WWW.MAGICLOGIX.COMMobile Marketing: The New Standard (CONTINUED)
IN CONCLUSION
ONE LAST THING
Because of an adoption of an
integrated approach to marketing,
we’ve seen website traffic for
Gloria’s Latin Cuisine increase
34% and sales increase by 30%.
All of this is due to a streamlined
process geared towards sales and
marketing and non-traditional
thinking.
Assess sales/marketing goals
Utilize latest technology
Make sure website is responsive
Divide campaigns and deliverables into quarters
Take an agile approach with teams and clients
Integrate marketing automation with your CRM
and social media
Optimize all content for mobile and social
Respond to real time events through marketing
automation and personalization
Use analytics. Measure, track, adjust, repeat.
Developing Your Integrated Marketing Plan for 2015

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Developing Your Integrated Marketing Plan for 2015

  • 1.
  • 2. Introduction WWW.MAGICLOGIX.COM ABOUT MAGIC LOGIX Founded 2004 Integrated Marketing Agency INC 500 List of America’s Fastest Growing Companies Web Design/Development, Search, Social, Marketing Automation, Ecommerce Only agency in US partnered with Marketo, Drupal and Magento
  • 3. Developing your Integrated Marketing Plan: An Overview WWW.MAGICLOGIX.COM THE CURRENT STATE OF INTEGRATED MARKETING Traditional channels will no longer suffice Integration of your marketing and sales efforts with the latest technology = more sales and exposure Focus on marketing trends and how to capitalize on this
  • 4. Developing your Integrated Marketing Plan: An Overview (CONTINUED) WWW.MAGICLOGIX.COM THE OLD APPROACH TO DIGITAL MARKETING Construct editorial calendar - Social, SEO, Website, Email marketing all as separate entities
  • 5. Developing your Integrated Marketing Plan: An Overview (CONTINUED) WWW.MAGICLOGIX.COM THE NEW APPROACH TO DIGITAL MARKETING Integration of all digital channels with clearly defined quarterly objectives and goals - Marketing Automation, Personalization and Responsiveness - Social Media - Search Engine Optimization - Website Channels - Conversations - Community and Brand Management Taking an Agile Approach to these results in an increase in website traffic, brand exposure and sales
  • 6. 2015 Digital Marketing Trends and Predictions WWW.MAGICLOGIX.COM WHAT DO YOU NEED TO BE READY FOR? Adoption and integration of marketing automation tools - Specifically within social media and your CRM Agile Marketing (responding to changes) Shift in marketing to personalization and responsiveness Shareable content integrated within multi-channel marketing Mobile Marketing: the new standard (No-brainer, right?)
  • 7. The Future of Marketing Automation and Personalization AN OVERVIEW At its core, marketing automation is typically used for the following: 1. Converting Leads 2. Automating Marketing Processes 3. Improve Marketing ROI 4. Forming alignment between marketing & sales departments and customer WWW.MAGICLOGIX.COM
  • 8. The Future of Marketing Automation and Personalization (CONTINUED) WWW.MAGICLOGIX.COM AS MARKETING AUTOMATION EVOLVES WE’RE LOOKING AT: Responding to customers Utilizing personalization to appeal to target customer base Taking advantage of real time marketing actions
  • 9. Marketing Automation Capabilities WWW.MAGICLOGIX.COM MANAGE & MONITOR Manage and monitor all customer interactions on all available channels SUPPORT AN OMNICHANNEL CUSTOMER EXPERIENCE Omnichannel: a fancy way of saying your sales staff is providing the customer with an ideal customer experience on all available channels. So simply put, MA enables you to do what your business is supposed to do to keep the customer happy across all channels.
  • 10. Marketing Automation Capabilities (CONTINUED) WWW.MAGICLOGIX.COM ADAPTIVE NEEDS WITH SENSE & RESPOND NEEDS Combining customer adaptive needs on different channels with “sense and respond” needs Sense & Respond: A fancy way of saying it’s necessary to be agile when satisfying customer needs Agile: In the world of marketing this is a fancy (and very popular) way of saying you can adapt to changing customer needs/scenarios
  • 11. Agile Marketing: Moving Beyond Buzzwords WWW.MAGICLOGIX.COM RETAIL & ECOMMERCE Retail and Ecommerce are huge: Cyber Monday stats don’t lie REALTIME PERSONALIZATION Identify attributes Customize customer experience with content or visual Explain what you can do for the customer within the first 10 seconds Segment based on: • Organization • Industry • Customer Relationship Mgmt. • Location • Digital Behavior
  • 12. WWW.MAGICLOGIX.COMAgile Marketing: Beyond Buzzwords (CONTINUED) REALTIME RESPONSE: VITAL IN TODAY’S WORLD Increase of “in the moment” marketing and buying opportunities Plenty of opportunity for marketers to cash in on real time events
  • 13. WWW.MAGICLOGIX.COMAgile Marketing: Beyond Buzzwords (CONTINUED) DON’T JUST BE “AGILE” & RESPOND TO SCENARIOS: PREDICT, THEN ACT Respond accurately to customer actions Predictive analytics Preparation and testing Growing and nurturing ongoing customer relationships
  • 14. The Future of Marketing Automation& Responsiveness WWW.MAGICLOGIX.COM WHAT LIES AHEAD? Customer focused Need to create customer value Customer loyalty + positive interactions = increase in business Not just about campaigns or technology, it’s about customer experiences through a lifecycle
  • 15. WWW.MAGICLOGIX.COMMobile Marketing: The New Standard A FEW QUICK STATS Americans spend 1.4 hours a day surfing the internet via mobile devices 39% of time spent online is on a smartphone 12% of time spent online is on a tablet 43% of media consumed this year will be digital
  • 16. WWW.MAGICLOGIX.COMMobile Marketing: The New Standard (CONTINUED) A FEW MORE QUICK STATS 100% of social, email, marketing automation, responsive / personalization, search, website, etc. must be mobile friendly because... 67% of consumers who use mobile phones for shopping are more likely to buy from a site they consider to be “mobile friendly” 52% of mobile shoppers state that a bad mobile experience makes them less likely to engage with the company in the future
  • 17. WWW.MAGICLOGIX.COMMobile Marketing: The New Standard (CONTINUED) IN CONCLUSION ONE LAST THING Because of an adoption of an integrated approach to marketing, we’ve seen website traffic for Gloria’s Latin Cuisine increase 34% and sales increase by 30%. All of this is due to a streamlined process geared towards sales and marketing and non-traditional thinking. Assess sales/marketing goals Utilize latest technology Make sure website is responsive Divide campaigns and deliverables into quarters Take an agile approach with teams and clients Integrate marketing automation with your CRM and social media Optimize all content for mobile and social Respond to real time events through marketing automation and personalization Use analytics. Measure, track, adjust, repeat.