1. Magdy Ramadan
Area Operating Manager.
Casual dining restaurants.
+966-53 518 3271
magdy.ramadan1981@gmail.com
Professional Summary: -
I’m currently working in KSA for the last 9 years and having over 13 years of casual dining
restaurant management and operating experience, Certified from Johnny Carinos Egypt and
TGI Fridays KSA as well. Supporting in 7 new openings for Johnny Carinos, TGI Fridays,
sizzler house in the middle east (Riyadh, Damam KSA, Cairo, Alex, Sokhna Egypt).
In addition to my extensive food & beverage experience, I have excellent communication
skills. And always maintain a professional manner when communicating with people,
including my guest, superiors and my team as well.
Objectives: -
Continue improving my career pass as a successful leader who is build a strong team by
recognizing the strength of every individual and employs it in the suitable positions in order to
maintain the highest productivity reaching the business goals.
Work history: -
Company: - hospitality board holding company.
Location: - Riyadh, KSA.
Concept: - sizzler house – casualdining restaurant.
Period: - September 2010 -present.
Titles: -
 Area Operations Manager, June 2014 - Present.
 Restaurant general manager, April 2012 - June 2014.
 Manager on duty, May 2011 - March 2012.
 Kitchen manager, September 2010 - April 2011.

2. Job description: -
Responsible for day-to-day operations reporting to the company D.O and serving as a
member of the management Team, my position's primary responsibility is ensuring
organizational effectiveness by providing leadership for the organizations financial and
operations functions.
working with the management team, and contributes to the development and
implementation of organizational strategies, policies and practices.
Job duties & responsibilities’: -
- Implementing the business plans and reviews for the brand.
- Preparing a strategic development plan for the brand name in the market.
- Leading the team to achieve the brand goals which is matching with the company strategic
plan as well.
- Sharing the opinions with the management team in choosing the new locations as per the
company strategic openings plan using SWOT analysis.
- Preparing for the opening of the new locations.
- Hiring and interviewing the required management teams and staff as per the business needs.
- Evaluating the business performance and take the needed corrective actions.
- Insure the implementation of concept standards as per the brand (manuals, basics and policy)
- Setting sales targets.
- Preparing and analyzing the P&L statements.
- Maximizing sales and profitability.
- developing food cost controlling plans with the restaurant general managers through
analyzing the product mixes and recognizing the variance reasons.
- Providing team with a stimulating and supportive environment.
- Maintaining and increasing standards of customer service.
- Driving team performance.
- Controlling the training and development of staff and management teams.
- supporting the management teams to run a smooth operation free of complications.
- prepare all the required tools and training materials which will help the brand name to grow up
through strong training materials.
- building champions in F&B industry by pushing them to commitment to grow and develop
their qualifications and capabilities.
Company: - Americana company.
Location: - Riyadh, KSA.
Concept: -TGI Fridays – casual dining restaurant.

3. Period: - March 2008 – Jun 2010 (2 years 4 months)
Titles: -
 Kitchen supervisor, May 2009 – Jun 2010.
 Kitchen Team Trainer, March 2008 – May 2009
Job responsibilities’: -
- Provides direction, coaching, leadership for all team members (including training, safety,
sanitation, policies, procedures, Strong understanding of all systems and operations related to
their station)
- Ensures the team’s continued development and focus on providing great, food and beverage.
- Responsible for adhering to all posted training schedules.
- Ensures completion of all Trainee evaluations, by providing honest and effective feedback
and setting realistic goals.
- Ensures par levels of training materials
- Effectively utilizes all training materials
- understand and teach all classrooms for their positions, according to TGI Friday’s standards,
including: all paperwork reviewed, graded and filed.
Company: - Tropicana company (Amer group)
Location: - Cairo, Alex, Sokhna – Egypt.
Concept: -– Carinos Italian grill - casualdining restaurant, Italian concept.
Period: - June 2005 – July 2008.
Titles: -
 Kitchen team trainer, June 2005 – August 2006.
 Kitchen line cook, September 2006 - July 2008.
Job responsibilities’: -
- Prepares a variety of foods, with diverse methods of preparation and adheres to specific
product prep and handling procedures and plate presentation.
- Adheres to all Johnny Carino’s safety and sanitation policies and procedures.
- Ensures proper execution of recipe procedures, which maintain a high quality and
consistent product.
- Maintains cleanliness throughout the kitchen.

4. - Keeps prepared food continuously flowing out of the kitchen?
- Communicates ticket times and potential problems with the Expeditor (QA), Manager
and Servers as necessary. Completes assigned prep work to stock and set up stations as
necessary.
- Breaks down, and cleans station or work area at end of shift. # ensures proper rotation of
all products and stocks product to par level.
- Cleans and sanitizes throughout the shift.
- Performs all duties and responsibilities in a timely and effective manner in accordance
with established Johnny Carino’s policies to achieve the overall objectives of this
position.
- Maintains a favorable working relationship with all other Johnny Carino's back of the
house Team Members to foster and promote a cooperative and harmonious working
climate, which will be conducive to maximum Team Member morale, productivity and
efficiency/ effectiveness.
- At all times provides a favorable image of Johnny Carino's to promote its aims and
objectives and foster an enhance public recognition and acceptance of all of its areas of
endeavor.
Opening teams: -
Sharing in a lot of openings in different managerial levels with 3 big companies in Egypt
and KSA, as following: -
- Project manager – for the opening of sizzler house tahkasosy street, Riyadh – KSA,
currently, which will be opened on July,15,2016.
- Area operation manager -Re opening of sizzler house Khurais – KSA, June 2014.
- Restaurant General Manager – sizzler house Hamraa Al-sharq - KSA, January 2012.
- Kitchen supervisor-TGI Fridays Al- Hamra - KSA, May 2009.
- Kitchen team trainer -TGI Fridays Euro Marcher-KSA, March 2008.
- Team trainer - Johnny Carino’s Porto Sokhna –Egypt, January 2007.
- Line Cook - Johnny Carino’s Porto marina –Egypt, June 2005.
Training courses:-
- Different kinds of Orientation.
- Time Management.
- Motivation and Team Building
- Improving Employee Performance.
- Handling Problems and Conflicts.
- Leadership you have got the power.
- Effective Communication
- Staffing and Scheduling
- You as a Supervisor
- Training Trouble shootings.

5. - Trouble Shooting on the job training
- Train the Trainer.
- On-The-Job-Training.
- Effective delegation.
- Customer Service
- Coaching.
- Local store marketing.
- P n L (profit and loss) statement analysis.
Skills & Expertise: -
More Than 13 years working with F&B business and aware about: -
*Hospitality Management.
*Restaurant Management.
*Multi-Units managing.
*Inventory Management.
*Operations Management.
*Catering, Cooking, Food Safety, F&B, Culinary Skills.
*Budgets, P&L, Profits.
* Hiring, Team Building, Training.
*Customer Service, Customer Satisfaction.
*Time Management.
*Pre-opening.
Education: -
Bachelor of Business Administration /Commerce, 2001 – 2004
Faculty of business administration and commerce, helwan university - Egypt.
Languages: -
- English: - good English speaking, writing and communicating skills.
- Arabic: - mother tongue
Computer skills: -
- Professional user for Microsoft office, word, excel, PowerPoint, one note, access).
- Professional communicating skills through official E-mails and outlook.
- Good experience in some IT and computers software.

6. Personal information: -
- Date of birth: - 14/11/1981.
- Nationality: -Egyptian.
- Marital status: married.
- Military service: finished.
Personaldetails: -
- Driving license Full/Clean
- Health Excellent; non-smoker
For any further information required don’t hesitate to contact me through the
contacting information’s.
Also you can visit my profile on linked in through this link: -
https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-
public_profile
Thanks & Regards.
Magdy Ramadan.