Customer experience analysis project aims to find key effects on customer satisfaction and propose a value-added cycle. The project is led by Mads Hermann, Global Manager at CSLD, and involves an intern David Seung Seok Oh focusing on customer satisfaction and quality.

1. Customer Experience Analysis
Project
Find Key Effects and Propose Value-added Cycle
August 22nd, 2014
CSLD Global Manager – Mads Hermann
CSLD intern: David Seung Seok Oh
Customer Satisfaction & Quality