1. Oracle Sales 2.0 Partner and Sales Force Enablement

2. Oracle Sales 2.0 Collaboration Leveraging the ‘Wisdom of the Masses’ Web 2.0 Leveraging the ‘Power of the Web’ Incentive Compensation Leveraging the ‘Power of the Carrot’

3. Oracle Sales 2.0 Collaboration Leveraging the ‘Wisdom of the Masses’ Web 2.0 Leveraging the ‘Power of the Web’ Incentive Compensation Leveraging the ‘Power of the Carrot’

4. Relationship Challenges Trying to Organise People Hierarchically…

5. Relationship Challenges …But People Work in Social Networks

7. Oracle Sales 2.0 Collaboration Leveraging the ‘Wisdom of the Masses’ Web 2.0 Leveraging the ‘Power of the Web’ Incentive Compensation Leveraging the ‘Power of the Carrot’

8. Web 2.0 Leveraging the ‘Power of the Web’

9. Data Portability Mobility Mashups

10. Oracle – Mobile Productivity Search Lookup Call Find an Address Share leads Contacts Check Schedule Create Appointments Update Leads Approvals Check To Dos Jot Notes Connect with Teams Follow-up Business Intelligence Alerts HR On the way to meeting After the meeting Throughout the day

13. Oracle Sales 2.0 Collaboration Leveraging the ‘Wisdom of the Masses’ Web 2.0 Leveraging the ‘Power of the Web’ Incentive Compensation Leveraging the ‘Power of the Carrot’

14. Best Practice Incentive Compensation Processes Drive Superior Sales Execution Focused Sales Execution Exceed Financial Goals Strong Predictability & Control Efficient Support of Business Requirements Compensation plans provide motivation and focus Reps have confidence in the accuracy and timeliness of pay Top performers gravitate to the Pay for Performance culture Direct Sales & Channels Clear understanding of pay for performance linkages Real-time control of channel strategies and compensation Deep insight into all key leading and lagging indicators Executive Mgmt Streamlined processes produce ~100% accuracy and timeliness Flexible systems support continuous improvement Consistent, accessible data support rich business analysis Finance/ Sales Ops/ Compen- sation Majority of resources focused on strategic projects (not maintenance) Open data and integration standards simplify ongoing integration, enhancements and analysis IT

17. Next Steps Receive Information about Enabling Service Offerings 1. Social CRM Forum, Blog and Whitepapers http://www.oracle.com/applications/socialcrm/index.html 2. Oracle Incentive Compensation Minisite http://www.oracle.com/applications/sales/intcomp.html 3. CRM On Demand Portal http:// www.crmondemand.com B Register for Deep-Dive Workshops 1. Social CRM applications, date TBD 2. Incentive Compensation, date TBD 3. CRM On Demand Demonstration, date TBD A