The document summarizes the candidate's previous work experience as a Business Unit Administration Manager at MITIE Technical Facilities Management Ltd from September 2010 to June 2012. In this role, the candidate was responsible for administration, operations, HR, and finance functions for multiple client contracts. Key responsibilities included being the single point of contact for senior management, carrying out monthly team meetings and reports, managing administration teams, overseeing contract set up and close out, conducting recruitment and employee relations, and financial reporting and budgeting. The candidate left this role to provide maternity cover.

1. WORK EXPERIENCE
Previous Employer : MITIE Technical Facilities Management Ltd
Position : Business Unit Administration Manager
Duration : September 2010 – June 2012
Contract(s) Responsible for
Key Responsibilities
OPERATIONS
:
:
Royal Bank of Scotland; Bank of Ireland; American Express,
Santander; Virgin Trains; London Underground; Channel 4;
Allianz; Royal Free Hospital; Infinity; Ares; Projects Team
 Single point of contact for Operations Director, senior management team as well as on-site teams.
 Carry out monthly team briefs with administration teams on all contracts forming part of Business Unit.
 Attend monthly team briefs with Senior Managers and Operations Director.
 Complete and update actions register following monthly meetings.
 Updating Director’s Monthly Reports with HR, Finance and Administration info for previous month.
 Prepare monthly presentation on all HR, Finance and Administration issues for the previous month.
 Managing administration teams workload (Delegating workload to admin team and overseeing admin functions
(Quality Control)).
 Implementing new/revised procedures to ensure all tasks are uniform to the business unit but tailored to the
contract.
 Restructuring teams as required.
 Overseeing Contract Mobilisation & De-Mobilisation:
 Ensuring assets are uploaded on to business system used on contract.
 Ensuring Portfolio, BPN and Contract are set up on Oracle (MTFM Finance system).
 Assisting with producing necessary documentation for audits when required.
 Approve Purchase Orders up to £25k to insure sub-contractors/suppliers are being paid in time.
 Keeping Organisational charts up to date for the Business Unit.
 Produce briefing notes and global emails for updates within Business Unit.
 Carry out site visits to provide on-site support.
 Responsible for Operations Director’s diary.
HR
 Carry out Grievances/investigations.
 Note taking for HR meetings.
 Involve with the TUPE / Redundancy process.
 Address recruitment needs of business (End-to-end Recruitment):
 Generate vacancy.
 Create Job Description.
 Carry out interviews.
 Responsible for the employment process, i.e. completion of appointment forms, agreeing responsibilities, send
out of contract of employment etc.
 Responsible for HR form completions e.g. Payroll / change of job details etc.
 Carry out Return to work interviews / occupational health referrals.
 Conduct appraisals for administration teams.
 Conduct probation interviews for administration teams.
 Providing legal risk assessments in respect of tenders.
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2.  Managing IR/ER related matters.
 Ensuring training needs are addressed and sent through training department.
 Monitor compliance & performance management processes.
 Conduct probationary, settling-in and exit interviews.
 Facilitate process to establish required organisational structure.
 Talent management & retention.
 General HR administrative function.
 HR Reporting.
 Payroll management and administration.
 Process payroll & personnel information.
 Resolve Payroll queries.
 Third party requests.
 Compromise agreements.
 Communicating management/business decisions, company policies & procedures etc. to employees.
FINANCE
 Responsible for updating/chasing Aged Debt within the Business Unit and its contracts.
 Reporting/monitoring WIP (works in progress) to senior Finance Management Team.
 Oversee P6 (Chargeable works) P&L:
 Investigate and provide updates on P6 loss making, high margin jobs to senior Finance Manager Team.
 Oversee billing (invoicing) process on a monthly basis.
 Review/monitor and upload credit notes.
 Review and update P2 (Planned Preventative Maintenance) Billing Schedule.
 Review and collate P2 accrual submissions on a monthly basis.
 Responsible for the Overall P&L management and reporting.
 Actuals V Budget:
 Review and flag up issues that require further investigation.
 Attend Pre Finance meetings to discuss issues we've found with Actuals V Budget.
 Attend Finance Clinics for contract P&L review.
 Provide P&L training to managers:
 Management Packs.
 Actuals V Budget.
 Point of contact for accounts payable/credit control/central finance team.
 Involve with setting Budgets for the next financial year on Cognos alongside Accountants and Operations
Director.
 Point of contact for process and procedure queries from Managers and administration teams.
 Provide breakdown of chargeable and non-chargeable overtime.
Reason for Leaving : To proved maternity cover
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