Christal Fontelar is seeking a challenging position where she can continue developing and working with an inspiring team. She has over 3 years of experience as a passenger service agent for Singapore Airlines, where her duties included check-in, boarding, and assisting passengers. Currently she works as a business development assistant at SM Development Corporation, where her responsibilities include evaluating property offers, conducting due diligence, and managing payments to brokers. She has a bachelor's degree in business administration and is currently pursuing a master's degree in the same field from Pamantasan ng Lungsod ng Maynila.

1. Ma. Christal Shallumsss Bisenio Fontelar
2127 A. Linao St., Paco, Manila
christalshallum_fontelar@yahoo.com
Mobile number: 09052437993
Objective: To obtain a position thatis challengingand educatingand whereI can continue
to develop, perform and work with an inspiring team for the benefit of the company
Work Experience:
1.) Singapore Airlines
(Philippine Airport Ground Support and Solutions Inc.)
-3rd floor PAIR PAGS Center
Ninoy Aquino International Airport
Ninoy Aquino Avenue., Pasay City, Philippines
October, 2009- September 21 2012
Passenger Service Agent:
 Check in Counter- checking and verifying the tickets, passport and visa validities
-issuing the boarding passes for the Manila Station and for the passenger’s connecting flights
-ensuring that passengers observe the baggage allowance given to them
-handling irate customers
-giving assistance to the passengers on wheelchair, first time travelers, unaccompanied minors and etc.
 Boarding Gate- tallying the passenger’s name with their passports and boarding passes
-doing the boarding and the pre-boarding announcement
-managing and handling delayed flights
-trained to do the lead gate duties (leading the team assigned at the boarding gate)
2.) SM Development Corporation
16th floor Tower B, Two E-Com Center
Harbor Drive, Mall of Asia Complex
Pasay City, Philippines
November 19, 2012- February 4, 2013sss
 Administrative Assistant (Executive Office- Office of the President)
-logging all the incoming and outcoming documents/ memos for the president
-handling queries and concerns of the managers and executives
-coordinating with different departments regarding memos given by the president
February 4, 2013- present
 Business Development Assistant
-First person to deal with the brokers and sellers who offer properties
-Doing the initial evaluation and assessment of properties being offered
-Managing the central database for property offers, approved and declined
-Doing the checklist of the needed and pending documents of property offers
-Requesting check preparation needed for the payment of the brokers and sellers
-Doingan initial duediligence(reviewingoffers,titles,tax declarationsand courtdecisions if therearecases involved
in the property).
-Making sure that properties meet legal requirements before being transferred to the legal department
-Assisting and Reporting directly to the Vice President of the Business Planning Department
-Coordinating with the third party hired by the department to do market research and feasibility studies of some
properties offered
-Monitoring the checks and payments paid to the consultancy firms
-Managing property and public biddings

2. Personal information:
Sex: Female
Date of birth: September 2, 1988
Place of birth: Manila
Citizenship: Filipino
Civil Status: Single
Education:
Bachelor in Business Administration (October 2013 to November 2014) and
Masters in Business Administration (October 2013- present)
Pamantasan ng Lungsod ng Maynila
General Luna cor. Muralla St. Intramuros, Manila
Bachelor of Arts in Mass Communication Major in Communication (2005- 2009)
St. Paul University Manila
680 Pedro Gil St. Malate, Manila
St. Anthony School (2001- 2005)
Singalong, Manila
Skills and Qualifications:
-Good Oral and Witten Communication skills
-Excellent Customer Service Skills
- Outstanding listening skills and conversational skills in handling customers with various issues and concerns
-Proficient in using Microsoft Office and other relevant web based applications
-Knowledgeable on the land acquisition and due diligence process
-Knowledgeable in legal and land titles
-Can draft memos and transmittals
Graduate School Experience/ projects:
-Acquired 54 units of subjects
- Outstanding presentation skills (report and case analysis presentations)
-Trained to do marketing plans
-Trained to do strategy and industry analysis papers
-Solve case analysis (incorporating the real world situation)
Character Reference:
Adrian Cantor
09175578892
Senior Manager, Business Planning
SM Development Corporation