2018-10-18 J2 1A - What's new in MS Teams - Stéphanie Delcroix - Maelle Toiron

1. Stéphanie Delcroix – Maëlle Toiron
Pre Sales @ Microsoft Office 365
Back from Ignite : what's new in
Microsoft Teams
#MWCP18

2. #MWCP18
MAËLLE TOIRON
PRE SALES OFFICE 365 @ MICROSOFT FRANCE
TWITTER : @MAELLETOIRON
STÉPHANIE DELCROIX
PRE SALES OFFICE 365 @ MICROSOFT FRANCE
TWITTER : @ARTTYF
ABOUT US

3. #MWCP18
- INTELLIGENT MEETINGS
- LIVE EVENT
- INTEGRATION STAFFHUB
- WHAT’S NEW IN ADMIN PORTAL
- EXTENSIONS
AGENDA

4. #MWCP18

5. Microsoft Teams is here, Now
Persistent 1:1 and
Group Conversations
Team + Channels for
Teams Productivity
Hide/Share/Mute Chat
Teams-SfB 1:1 Chat
Interop
Contact GroupsFederated Chat
between Teams and
Skype for Business
Import Contacts from
Skype for Business
Skype for Business
Interop with Persistent
Chat
Windows, Mac, Edge,
Chrome iOS, Android,
Windows Phone
Tenant-Level Messaging
Policies
80 users in a meeting
User Facing Diagnostics
Private and Channel
Meetings
Schedule in Outlook &
Teams
Messaging User-Level
Policies
Messaging Retention
Policies
Messaging Interop IT
Policies
eDiscovery/Hold/
Archving of Messages
Improved Device
Selection
Participant
Management
Audio Conferencing
Mute Other Participants
Lobby Support
Interactive
Troubleshooting
Tenant Policies
Call Quality Diagnostic
Portal
Edge, Chrome Browser
Support for meetings
Windows, Mac
Give and Take Control
in sharing
Application Sharing
Immersive Meeting
Experiences
Conversations
Desktop sharing
Enable Meeting
Lifecycle with
Pre/During/Post Multi-call Handling
Hold
Extension Dialing
Enable Existing Calling
Plan Support
e911 Support
Caller ID Masking
Call Forwarding
Call Blocking
Blind Transfer
Call Quality Analytics Windows, Mac, Edge,
iOS, Android
TTY Support
SfB-Teams Calling
Out of Office Support
Voicemail
Translate user input to
standard phone format
Transfer to PSTN Call
Suggested Contacts
Speed Dial
Simultaneous Ringing
Safe Transfer eDiscovery
Enhancements
Lobby for PSTN callers
Federated Meetings
SfB-Teams Interop
Policies
Call Quality Diagnostic
Portal
Surface Hub Support
Skype Room Systems
Support*
Enable VTC Interop
Services*
Whiteboard and
Meeting Notes
PowerPoint Load and
Share
PSTN Fallback
Outlook meeting
schedule from other
platforms
Distinctive Ring
Consultative Transfer
Boss and Delegate
Support
1:1 to Group Call Escalation with
Teams, Skype for Business, and
PSTN participants
eDiscovery
enhancements
User-Level Meeting
Policy
Trio 1 Touch Teams
Meeting Join* USB HID
Support for existing
certified SIP Phones*
Forward to Group
Do not Disturb
breakthrough
IGNITE
2017
Guest Access for
External Users
Unified Presence Anonymous Join Live Events Direct Routing for
Phone System
Organizational
Auto-Attendant
Audio Conferencing in
over 90 countries
Mobile: iOS and
Android Meetings
Cloud RecordingLarge Meeting Support
(~250)
Call Queues
IGNITE
2018
Guest Access for
External Users
Command Box
Cloud
Recording
Direct Routing
Inline Message
Translation

6. ❑
❑
❑
aka.ms/skypetoteams
Microsoft Teams is ready

7. Blur, Recording, screensharing from chat,
annotation img, priority notification
Intelligent Meetings

8. #MWCP18
MICROSOFT TEAMS – NEW MEETING EXPERIENCES

9. #MWCP18
MEETING RECORDING – PULL UP A
TRANSCRIPT, POWERED BY MS
STREAM, AND SEARCH FOR KEYWORDS
SO YOU CAN OPTIMIZE YOUR TIME
WHILE GETTING CAUGHT UP.
CALLING FOR EVERYONE: IN OCTOBER,
WE WILL ENABLE THE CALLS APP FOR
EVERYONE WHO IS VOIP-ENABLED
CHAT MADE ACCESSIBLE – IMMERSIVE
READER IN CHAT AND CHANNELS.
PERSONALIZE TEXT AND PAGE THEMES
FOR INCREASED VISIBILITY, MINIMIZE
VISUAL DISTRACTIONS WITH LINE FOCUS
BE MORE PRODUCTIVE WITH NEW
TOOLS FOR MEETINGS

10. #MWCP18
SCREEN SHARING:
SHARE YOUR ENTIRE DESKTOP OR A SPECIFIC
WINDOW DIRECTLY FROM A PRIVATE CHAT SESSION
FULL CAPABILITIES OF SP LIBRARIES IN YOUR FILE
TAB WITH FEATURES (CUSTOM VIEW CREATION OR
PINING A DOCUMENT TO THE TOP). ALSO BE ABLE
TO ADD SP LISTS AND SP FRAMEWORK WEBPARTS
AS TABS IN YOUR TEAM’S CHANNEL
YAMMER TAB:
INCLUDE RELEVANT YAMMER GROUPS DIRECTLY IN
TEAMS FOR EASY MONITORING AND ENGAGEMENT
IMAGE ANNOTATION:
CAPTURE IMAGES, ANNOTATE, AND SHARE THEM.
(EMS/INTUNE: IT ADMINS CAN SET POLICIES TO
PREVENT IMAGES FROM BEING STORED ON A
MOBILE DEVICE OR LOCAL DRIVE)
DO MORE, RIGHT WITHIN TEAMS

11. #MWCP18
MICROSOFT TEAMS – HEALTHCARE UPDATES

12. INTELLIGENT MEETINGS
DEMO

13. Broadcast solution
Live Events

14. #MWCP18
Teams - desktop, web and mobile
ANNOUNCING: M365 LIVE EVENTS (PUBLIC PREVIEW)

15. #MWCP18
Create event Schedule and
produce*
Live and
playback
Watch and
converse
* For first release, only the external encoder scenario will be powered by Stream. Quickstart with webcam and presenters will eventual move to Stream

16. LIVE EVENT : EASY AND FAST!
DEMO

17. StaffHub Integration
Introduction of Shift & Home

18. #MWCP18
UPDATES FOR FIRSTLINE WORKERS - HOME

19. #MWCP18
PLAN SCHEDULES IN AN EMPLOYEE
SELF-SERVICE AND INTEGRATED
EXPERIENCE WITH SHIFTS
- CREATE, UPDATE AND DISTRIBUTE SCHEDULES FOR
TEAMS
- BROADCAST OPEN AND UNFILLED SHIFTS
- ENGAGE IN SELF-SERVICE AND MOBILE FEATURES TO
SWAP SHIFTS/REQUEST TIME OFF
UPDATES FOR FIRSTLINE WORKERS - SHIFT

20. #MWCP18
STAFFHUB-TO-TEAMS CUSTOMER EXPERIENCE JOURNEY

21. Administration

22. #MWCP18
Reciprocal capability between website &
APIs (PowerShell, Graph, etc.)
https://admin.teams.microsoft.com
NEW ADMIN PORTAL
Call Analytics

23. #MWCP18
MICROSOFT TEAMS – ADMIN – UNIFIED ADMIN CENTER

24. #MWCP18
MICROSOFT TEAMS – ADMIN – 4 NEW ROLES
Teams Service Admin
Manage the Microsoft Teams service.
(Coming in October) Manage and create Office 365 Groups.
Teams Comm Admin Manage calling and meetings features within Microsoft Teams.
Teams Comm Support
Engineer
Troubleshoot comms issues within Teams by using advanced tools.
Teams Comm Support
Specialist
Troubleshoot comms issues within Teams by using basic tools.

25. #MWCP18
TEAMS LIFECYCLE MANAGEMENT
Create
Team Templates Dynamic Team Membership
• City
• Country
• Department
• Job Title
• Postal Codes
• State
• Usage Location
• Etc.
Join Manage

26. #MWCP18
TEAMS LIFECYCLE MANAGEMENT
Create Join Manage
Join by Code Join by Link

27. #MWCP18
TEAMS LIFECYCLE MANAGEMENT
Create Join Manage
Archive Expiry

28. TEAMS LIFECYCLE MANAGEMENT
SCREENSHOTS
DEMO

37. Data Loss Prevention
APIs available to support 3rd party
DLP extensibility.
Coming Soon

38. Retention/Deletion

39. Go Local
If Customer provisions its tenant in
Australia, Canada, the European Union,
India, Japan, the United Kingdom, or
the United States, Microsoft Teams will
store the following customer data at
rest only within that geo:
• Microsoft Teams chats, channel mes
sages, images, voicemail, and
contacts
• SharePoint Online site content and
the files stored within that site
• Files uploaded to OneDrive for
Business
Canada east
North Central US
Dubli
n
East Asia
Southeast Asia
Amsterdam
UK West
AMERICAS EMEA APA
C
181 countries | 40 languages
(NOTE: Hebrew and Arabic RTL languages now supported)
East USUS Gov Arizona
US Gov Texas
Canada central
UK South
West
IndiaCentral India
Japan East
Japan West
Australia East
Australia
Southeast
In region In country US Gov

40. Performance
Work for confidence
+33% Core Metrics
Improvement
~32%
9%
7%

41. Extensions

42. #MWCP18
Create rich interactive cards
Send from a bot or
messaging extension
Users can take quick actions
like comment, select
options, set a date
Supported across Microsoft
canvases: Teams, Outlook,
Windows
MICROSOFT TEAMS – DEVELOPER – ADAPTIVE CARDS

43. #MWCP18
Tools to help you build your app
- Define your app’s manifest
through simple forms
- Card visualizer and code snippet
generator
- Web UI control library
New: find documentation topics via
chat
New: Teams App Studio saves your
app manifest in the cloud
New: in-app registration with Azure
Bot Service
MICROSOFT TEAMS – DEVELOPER – APP STUDIO

44. #MWCP18
Pin the tab in a 1:1 or group
chat
Easily reuse the same tab
content as in channels
Example: list of positions
your recruiter is assigned
MICROSOFT TEAMS – DEVELOPER – APP IN PRIVATE CHAT

45. #MWCP18
Integrate with Azure Bot Services
- Natural language interaction
through chat bots
- Structured commands through
messaging extensions
New: send or receive files
New: multiple structured
commands
New: Bot Builder 4.0 SDK
support
MICROSOFT TEAMS – DEVELOPER – CONV WITH BOTS

46. #MWCP18
MICROSOFT TEAMS – DEVELOPER – MICROSOFT GRAPH

47. #MWCP18
MICROSOFT TEAMS – DEVELOPER – MICROSOFT GRAPH

48. #MWCP18HTTP://OFFICE.COM/TEAMSDEVICES
MICROSOFT TEAMS – DEVICE SUPPORT

49. #MWCP18
MICROSOFT TEAMS – SURFACE HUB 2

50. #MWCP18
MORE INFORMATION ABOUT MICROSOFT TEAMS
What's new in Teams - Ignite Edition
Teams Core Fundamentals
• BRK2159: What's new in Microsoft Teams, The hub for teamwork
• BRK2161: Microsoft 365, Built for Teamwork
• BRK3118: Microsoft Teams Architecture Update / BLOG
• BRK3120: Troubleshooting Microsoft Teams / BLOG
• BRK3126: What’s new in EDU? Updates to Microsoft Teams in Office 365 Ed
ucation
• BRK3135: Learn more about security and compliance for Microsoft Teams /
BLOG
• BRK3140: Microsoft Teams in the Government Cloud
• BRK3231: Collaboration on the Go with the Microsoft Teams Mobile App
• BRK3370: Innovation of Microsoft Teams built on a foundation of quality / B
LOG
• BRK4012: How to manage Microsoft Teams effectively / BLOG
Intelligent Calls, Meetings & Devices
• BRK2169: Reaching broader audiences with Microsoft Teams live events / BLO
G
• BRK2188: Intelligent meetings in Microsoft Teams
• BRK3168: Intelligent Communications across devices in Microsoft Teams
• BRK3232: Collaborative Calling and Business Voice in Teams / BLOG
IT Pro Deep Dives
• BRK3113: Deep dive into the Administration Portal for Microsoft Teams and Sky
pe for Business / BLOG
• BRK3138: Managing Client Deployments and Updates for Microsoft Teams
• BRK4013: Quality in Meetings and Calling in Microsoft Teams Deep dive
• BRK3169: Understanding calling usage and diagnosing call failures in Microsoft
Teams / BLOG
• BRK2461: How to choose, deploy and manage the right Teams Devices
• BRK4014: Deep dive on Office 365 Direct Routing / BLOG
• BRK4016: Understanding Media Flows in Microsoft Teams
• BRK3229: Everything you need to know about Skype for Business Server
• BRK3124: How Skype for Business on-premises customers can take advantage o
f Teams meetings
Change Management, Adoption and Success Stories
• BRK2143: Improving Health Teams Collaboration using Microsoft Teams
• BRK2160 : The time for Teams: Scenarios to realize the value of Microsoft
• BRK2189: Success with Teams Customer Panel – Best practices for large scale en
terprise deployments
• BRK2366: Find out how one of the biggest retailers in Europe is using Microsoft
Teams
• BRK3170: Driving Teams Adoption: Enabling the modern workplace with O365
& Microsoft Teams

51. MERCI BEAUCOUP !
THANK YOU! #MWCP18

52. MODERN WORKPLACE CONFERENCE PARIS
DU 16 AU 18 OCTOBRE 2018
#MWCP18