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Engagement Marketing
M. Valentina Escobar-Gonzalez, MBA
Beyond Engagement
Beyond-Engagement.com
@EquineValentina http://beyond-engagement.com
Must See!
Social Media Revolution
2015 #Socialnomics
https://youtu.be/jottDMuLesU
@EquineValentina http://beyond-engagement.com
What I do?
Beginners: Set up Social Media Platforms
Consultation for Businesses
Do their Social Media
Shh…Confidential Classes (for job security)
Lessons for Individuals forced to do it (i.e. Clubs,
Associations, Religious Committees)
Diligent on Following up with Clients
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Engagement Marketing
 Quick Response
 Consistent
 Extensive Research = Content
 Open convo with customers
@EquineValentina http://beyond-engagement.com
Facebook 101
 Have a plan (Who, What, When)
 Set up a Business Page, “Like”
 Fill in About Section completely
 Add pictures or albums
 Use Visuals (http://www.picmonkey.com/)
 Start adding “likes” of businesses: media,
sponsors, HQ, corps to ENGAGE
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Facebook Tactics
 Graphic Search Results
 Add visuals based on results
 Tagging others
 “Liking” & Commenting Quickly
 Reach paid Ads through Power Editor
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
What is Facebook
PowerEditor?
 Google Chrome only
 Facebook.com/PowerEditor
 Targeted posts,
 From Email (Opt in Only)
 Audiences
 “Dark” Posts aka Unpublished Posts – to reach a
select few
 Budgets start at $5 US
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Power Editor
@EquineValentina http://beyond-engagement.com
Love Email Marketing –
Again!
 Email List Targetting (opt-in only)
 Reminders:
1. Open your Emails
2. Complete an action
1. Empty Cart
2. Answer a Survey
3. Complete an Entry to Contest
@EquineValentina http://beyond-engagement.com
Email Marketing – Part TWO
 Use Excel, Mail Chimp, Even Phone Numbers
 Exclude Audiences
 Use Look-A-Like Audience
@EquineValentina http://beyond-engagement.com
Engagement Goals
 Likes
 Engagement
 Call-to-Action (CTA)
 Book Now
 Learn More
 Contact Us
 Shop Now
 Sign Up
 Download
@EquineValentina http://beyond-engagement.com
Get more “Likes”
@EquineValentina http://beyond-engagement.com
Mobile – Engagement
Example
@EquineValentina http://beyond-engagement.com
CTA Example
@EquineValentina http://beyond-engagement.com
Power Editor – Location & Employers
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
Power Editor – Adv. Targeting
@EquineValentina http://beyond-engagement.com
Power Editor – Existing vs Dark
PowerEditor – Ad Placement
@EquineValentina http://beyond-engagement.com
Facebook Bluetooth®
Beacons
 "Facebook Bluetooth® beacons are free for you
to use and help people see more information
about your business whenever they use
Facebook during their visit. Sign up to receive
more info and request a beacon for your
business." - See Link below:
https://www.facebook.com/business/a/facebook-
bluetooth-beacons
@EquineValentina http://beyond-engagement.com
Photo Credit: WSJ
Surprise & Delight!
@EquineValentina http://beyond-engagement.com
@EquineValentina http://beyond-engagement.com
More Reading
 How I Manage a Social-Media Platform of More
Than 11 Million Followers Every Day -
http://www.entrepreneur.com/article/247191
 WHAT ARE FACEBOOK DARK POSTS? -
http://www.katielance.com/facebookdarkposts/
 The Best Fonts & Colors in the Most Shareable
Social Media Images -
https://blog.bufferapp.com/how-to-create-
shareable-social-media-images
@EquineValentina http://beyond-engagement.com
More Reading, Part 2
 How to use Power Editor to Ignite your Facebook
Marketing --
http://www.businessesgrow.com/2014/06/24/po
wer-editor/
 15 Ways to Use Facebook Custom Audiences -
http://www.stateofdigital.com/15-ways-to-use-
facebook-custom-audiences/
@EquineValentina http://beyond-engagement.com
Sources
 Photos from HubSpot on Slides: 19, 26, 28
 Slide 11 – Mark Schaefer: businessesgrow.com
@MarkWSchaefer
@EquineValentina http://beyond-engagement.com
Group Selfie
@EquineValentina http://beyond-engagement.com
Let’s Connect!
 You can contact me through email:
valentina@beyond-engagement.com
 Facebook:
https://www.facebook.com/BeyondEngagement
 Search: Beyond Engagement - Social Media
Solutions
 Twitter: https://twitter.com/equinevalentina
 LinkedIn:
https://www.linkedin.com/in/equinevalentina
 Instagram: https://instagram.com/valentinaeg/
@EquineValentina http://beyond-engagement.com

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Taking Your Facebook Page to the Next Level, Advanced Facebook Workshop held at KOSBE Office in Kingsport, TN

Hinweis der Redaktion

  1. I’m here because of Twitter, back in 2011… Celebrating 3 Year in Business, biggest accomplishment is being nominated for 40 under Forty within a year of moving to the area bc of my pro-bono work with nonprofits
  2. Is this something that has happened to your company or organization? I see it happen a lot
  3. Here are a few points to make, use telephone and voicemail/emails that need to be responded to promptly or else your competitors will get the sale Long gone are the days of placing an ad in the newspaper and waiting to see what will happen next?
  4. Emphasis on getting your ducks in a row – (liking local tv stations, newspapers) for engagement for nonprofits to get media attention New product or service in the last year? New location? Explain the Tomy Thai example
  5. Graphic Search Results – Interests liked by fans of ____
  6. Identify Interests to cater to Facebook Post Content & Visuals Buyer Personals – Identify 3, In Real Estate: First Time Home Buyers, Families, Retirees
  7. The perfect companion to a novel? a piece of Bellafina chocolates!
  8. I’ve got bad news to share with you! “shocked to hear that by the end of 2015, FB reach is closing in to 0% “ Good News: I can help! Take out DD promp
  9. How I got started with PowerEditor – Lent, Dunkin Donuts, Receipt asking for email or was it my facebook interests?
  10. Do not boost, why? If you can reach targeted audiences like how DD did and make them feel special?
  11. Jennifer Golbeck (Oct 2013) discussed during a TedTalk about how Target sent a 15 yr old pregnant a flyer, 2 weeks before she told her parents, based on purchase history. Pregnancy Score – not only if they are pregnant but predict your EDD (based on purchases such as more vitamins, bigger bags to hold diapers?) Similar things happens in Social Media.
  12. Reach will be 0% by the end of the year on Facebook. These are the objectives of your Facebook Ad campaign
  13. 70% of US consumers are more likely to make a purchase based on a friend's social media updates – Mark Schaefer (added link on reading materials in last slides)
  14. Who are attracting? Mention Soccer Club Story
  15. 70% of US consumers are more likely to make a purchase based on a friend's social media updates – Mark Schaefer (added link on reading materials in last slides) Give example of Second Harvest and Farmer to Chef story, reaching corp exe that feel generous!
  16. Only reach a select few with this button
  17. Be sure to get yours if you have an actual store! Bring up the Tomy Thai example as you were going to Earthfare
  18. Surprise & delight – Now that you have the tools to reach the right your audiences. What are you going to do to Surprise & Delight your audiences? Give them a 15% promo to order chocolates
  19. Includes a boot camp program, perfect for new grads to women who need a boost, even retirees! Btw, Featured in Chapter 11