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IN-BETWEEN
SPACES
The making of great communities and
workplaces
Case study: King’s Cross and Google UK
The Panel
Ken Giannini
Managing Director
Joe Borrett
Director of Real Estate &
Construction EMEA
Simon Allford
Director
Nick Searl
Partner
The Theory
Great urban communities and great workplaces share
common ingredients...
abundant and inspiring “in-between spaces”.
The Definition
In-between spaces
Urban Scale
Places that are neither your home nor place of work and
are the heart of a community where people gather.
Workplace scale
Places away from the desk that define an organisation’s
culture and where interaction or concentrated work takes
place.
The Urban Scale
The Urban Scale
The Great Good Place:
Cafes, coffee shops,
bookstores, bars, hair
salons, and other hangouts
at the heart of the
community.
Common characteristics
Available for all to use, status free, unites the community
Friendly, welcoming
Encourages informal meetings, chance encounters
Enables private quiet time / work
Free or inexpensive refreshments
Located in / around the best parts of the city or
community Has character, non pretentious
Technology enabled
The Workplace Scale
The Workplace Scale
Time Utilisation Study
Occupied
38%
Average
Utilisation
55%
%Observed
Time / Day
“Signs of Life”
17%
TMT
The Workplace Scale
Time Utilisation Study
Occupied
47%
Average
Utilisation
60%
%Observed
Time / Day
“Signs of Life”
14%
Professional Services
The Workplace Scale
Time Utilisation Study
Occupied
41%
Average
Utilisation
59%
%Observed
Time / Day
“Signs of Life”
18%
Financial Services
The Workplace Scale
Time Utilisation Study
Occupied
29%
Average
Utilisation
52%
%Observed
Time / Day
“Signs of Life”
23%
Engineering
The Workplace Scale
Time Utilisation Study
Occupied
43%
Average
Utilisation
62%
%Observed
Time / Day
“Signs of Life”
19%
Public Sector
The Workplace Scale
Space Utilisation
ThoughtWorks
ThoughtWorksThoughtWorks
XChanging
Splunk
Payden & Rygel
Qedis
Talbot Underwriting
Nuffield Health
RedBee Media
JX Nippon
RedBee Media
Empiric
British Library
Esmee Fairbairn Foundation
Sightsavers
Camelot
Manchester United
Innovative office design for
ThoughtWorks
click to play film
Common characteristics
Available for all to use, status free, unites the community
Friendly, welcoming
Encourages informal meetings, chance encounters
Enables private quiet time / work
Free or inexpensive refreshments
Located in / around the best parts of the city or
community
Has character, non pretentious
Technology enabled
Common characteristics
Available for all to use, status free, unites the staff
Friendly, welcoming
Encourages informal meetings, chance encounters
Enables private quiet time / work
Free or inexpensive refreshments
Located in / around the best parts of the building
Has character, non pretentious
Technology enabled
The desk is dead
Remember
“in-between spaces”
ken.giannini@morganlovell.com
@KenGiannini
Thank you

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In-between spaces: Ken Giannini, Morgan Lovell presentation