10 Lessons for New Managers

MRH Team
Various Management and Technoloogy Positions at $15B+ Corporations um $15B+ Corporations
19. Apr 2014

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10 Lessons for New Managers

  1. 10 Lessons for New Managers That I wish I knew when I started. managers resource
  2. For some new managers…
  3. …giving feedback and being responsible for people is intimidating.
  4. Others are uncomfortable managing people older than them.
  5. And then there are others who are afraid of being accepted by their new team.
  6. I, too, had these fears.
  7. But over time, I learned a lot from peers, from mentors, and from my own employees.
  8. I made some terrible mistakes, and I had some pretty good successes.
  9. So here are some pointers for those of you beginning your management careers.
  10. Let’s get started…
  11. 1. Dress the Part
  12. This was some of the most unusual advice I got early in my career, but also some of the best.
  13. Unless you’re working for a hippie startup that encourages you to wear Birkenstocks, dress as a professional.
  14. As soon as I started following this advice, I got more ‘hellos’ in the hallway…
  15. …and found myself sitting in more meetings with upper management.
  16. Dressing professionally doesn’t make you a better manager.
  17. But you will find that others take you more seriously.
  18. Including your new employees.
  19. 2. Stay Professional
  20. As a manager, you are in a position of authority, regardless of how you may see it.
  21. You can’t earn a bad reputation for being even keeled and remaining objective.
  22. But fiery managers who cross the line of professionalism will never shake the reputation.
  23. Business is business.
  24. Your reputation will either help you get things done, or become a roadblock to your success.
  25. 3. Get to Know Every Employee
  26. No matter how busy you get, understanding each employee is extremely important.
  27. Not just their skills, but their personalities, their interests and the sources of motivation.
  28. Take them out for lunch.
  29. Set up a social hour after work.
  30. As a manager, you are responsible for the team’s ability to perform.
  31. Knowing the strengths and weaknesses will help you pilot the team through challenges.
  32. 4. Chin Up
  33. Management is not always easy.
  34. Economic and organizational changes will cause jitters among your staff.
  35. Rumors spread.
  36. When there is uncertainty, your people will follow your lead.
  37. Managers are like mirrors.
  38. You mood and your attitude are going to be reflected in the behavior of your employees.
  39. If you are routinely negative, overly emotional, or hyper-critical of others, your employees are likely to demonstrate similar behavior…
  40. …because you showed them that it was ok.
  41. You are responsible for the team’s ability to perform.
  42. No matter what challenges come your way, keep your chin up.
  43. A positive attitude will help the team maintain focus and endure the ups and downs.
  44. 5. The Policy of Honesty
  45. A highly trusted employee once thanked me for being honest with the team.
  46. “It’s refreshing to work for someone who is will to tell us what’s really going on,” he said.
  47. It may sound simple.
  48. But a policy of honesty helps keep you connected with your team.
  49. Plus, honesty encourages your employees to trust you, and willing to follow your lead.
  50. Even better, being open about issues the team is facing invites their ideas and solutions.
  51. 6. Roll Up Your Sleeves
  52. Managing a group of people is easier when they respect you.
  53. But gaining this respect can be difficult.
  54. Especially when employees cannot recognize your experience or knowledge.
  55. You may not be (and likely won’t be) the expert in the room.
  56. So dive in to help solve a problem along side them.
  57. Don’t be afraid to throw ideas into the mix.
  58. When employees see you jumping in with two feet, they’ll see you as a participant…
  59. …and not just a boss.
  60. 7. Emphasize Teamwork
  61. People new to management are often excited to be in charge of the destiny.
  62. This is true: you are in charge.
  63. But many new managers are slow to realize that they themselves cannot do it all.
  64. The sooner you see that your team is your new source of success, the better off you will be.
  65. Encourage them to work together and to share the pain along with success.
  66. And be right there with them.
  67. A group rowing in unison is far faster than even the best of individual paddlers.
  68. 8. Be There For Your Employees
  69. Both personally and professionally, making yourself available to your employees is a sign of your leadership.
  70. On a professional level…
  71. …this means keeping the door open even when you really don’t want to be disturbed.
  72. On a personal level…
  73. …this means listening carefully, and offering support when they need someone to talk to.
  74. You spend a lot of time in the office.
  75. And so do they.
  76. Go out of your way to show you care.
  77. 9. Develop a Strategy For Success
  78. Successful managers do not simply walk into the office and roll with the punches.
  79. Instead, good managers develop a strategy by which they run their organization.
  80. Establish long term plans to deliver your metrics.
  81. Meticulously plan three steps ahead.
  82. And deliberately develop your people to make them even better.
  83. If you do it right and are able to deliver results, your employees will have confidence in you.
  84. 10. Lead the Way You Want to Be Led
  85. Even the most effective managers have role models from whom they seek inspiration.
  86. Managing people will throw numerous challenges your way.
  87. From time to time, it will be difficult to think objectively.
  88. Things like budget constraints, restructuring and other pressures can wear on you.
  89. Combine the qualities of the best managers you ever had.
  90. How would they deal with these problems?
  91. And avoid the weaknesses and failings of the not-so-good ones.
  92. How would the not-so-good ones handle this situation?
  93. Simply put, be the boss you would want to work for.
  94. So there it is.
  95. 10 things I wish I knew when I started.
  96. I hope this helps.
  97. For those of you who are new to management…
  98. Welcome to the club.
  99. We are here to help.
  100. The Manager's Resource Handbook is an online source of tools, templates and articles relating to business and management in the global environment. Our mission is the help managers and businesses succeed through the benefit of our experience. You can contact us at