1. …continued
MOHAMMED A. ALHAMDAN
Eastern Province, Saudi Arabia
(966) 503 -881-690│ mohammedalhamdan12@gmail.com
SR. CORPORATE SUPPORT REPRESENTATIVE
A dedicated Senior Corporate Support Representative with over 7 years’ experience proving his Customer Service
and Project Management skills in the Banking industry. Driven to maintain customer satisfaction and contribute
to the company goals and achievements. Adept at establishing productive relationships with customers while
promoting branch services to increase sales and customer retention. Proven ability to work well under
management while performing administrative and office support activities for multiple supervisors.
Project Planning
Problem Solving
Research
Banking
Insurance
Portfolio Management
Budgets
Reporting
Conflict Resolution
Customer Service
Accounting
Sales and Marketing
P R O F E S S I O N A L EX P E R I E N C E
CH2M OLAYAN, Dammam 2013-Present
Administrative Controller
Maintain workflow by supporting top executives and developing reporting procedures.
Prepare meeting agendas and supporting material for distribution during meetings.
Support the Board with scheduling meetings, travel and other arrangements.
Conduct research on given projects, in order to prepare reports and financial data.
Submit and reconcile expense reports, implementing cost reductions.
Resolve administrative problems by coordinating with different departments and identifying solutions.
SAUDI BRITISH BANK(SABB), Khobar 2006-2013
Sr. Corporate Banking Support Rep., 2008 – 2013
Reported to the Head Division of Corporate and Global Banking.
Provided customers with information on their accounts and balances.
Improved customers’ banking experience by ensuring that the customers were attended to and all their
issues were resolved without delay.
Prepared requested documents according to proposals and ensured they were signed by the customers.
Maintained sufficient knowledge about the banking products and services and responded to all inquiries
accordingly. Conducted research on rates and ensured all procedures were met in a timely manner and
according to regulations.
Prepared Loan Tickets for new and renewal loans and provided companies with Staff Loan agreements.
Proposed ways and techniques through which the bank can promote its products and services to
customer satisfaction. In addition, suggesting new banking products to customers.
Inputted customer files, reports, and bank data.
Generated performance evaluation and reports on several sized of enterprises regarding their banking
transactions.
Management Information Assistant, 2006 -2008
Reported to the Head of Corporate and Commercial Banking.
Collaborated with the following departments: HRD for headcounts and Bonuses, FCD Financial Central
Department, Trade Centre, Network Centre (NSC) and Corporate and commercial department.
Gathered and inputted requested data into Excel to provide results for super performance reports.
Administered and adjusted account details and services while organizing the Annual Operating Plan.

2. Mohammed A. Alhamdan 966.503.881.690| mohammedalhamdan12@gmail.com
…continued
ABDEL HADI ABDULLAH AL- QAHTANI & SONS CO, Dammam 2002-2006
Accountant
• Assisted with the preparation of budgets and reports and conducted bank reconciliations.
• Collected information; prepared balance sheets, and other reports.
• Documented transactions by entering account information.
• Reconciled transactions like accounts payable and receivable.
• Compiled monthly and bi-weekly reports.
Saudi Ceramic Company, Dammam 2000-2002
Accountant
• Created invoices for billing and collecting in order to deposit the money in the bank.
• Inputted financial data and client details.
• Compiled monthly and bi-weekly reports.
ED U C A T I O N &TR A I N I N G S
Diploma, Banking Operations, Institute of Public Administration Riyadh, Saudi Arabia
10 week training, Saudi Hollandi Bank
Level 3 & 5 General English Certificate, King Fahed University of Petroleum & Minerals,2011
Banking Trainings: Anti-Money Laundering. Selling Skills Customer Care & Tel Skills Building Customer
Relationship. Fraud & Counterfeit, Saudi British Bank (SABB)