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Inspiring Tourism Through Social Media
1. Inspiring Tourism Through
Social Media
Chad Wiebesick
Director of Social Media and Interactive Marketing
@wiebesick
#PMGC12
2. What Has Changed Since 2011
• Pure Michigan’s social media following has grown significantly.
– Facebook has grown from 200,000 fans to 360,000 fans.
– Twitter has grown from 10,000 to 26,000 followers.
– Blog gets nearly 1,000 visits each day.
• Multi-faceted social media program including: Facebook, Twitter,
YouTube, Flickr, Pinterest, Google+, blog
• Three primary channels:
– Facebook is where the community meets
– Twitter keeps the community informed
– Blog celebrates Michigan’s treasures
– Pure Michigan has 2nd most number of Facebook fans of
any state tourism page in the nation #PMGC12
3. Pure Michigan Social Strategy
• Participate in conversations
• Use the right social network for your business
• Remember to integrate social
• Empower fans to become brand advocates
– Your fans are the voice of your brand #PMGC12
5. U: Use The Right Social Site For Your
Business
• Top tips to gain Pinterest
followers
– Network with others
– Add “Pin It” button to your
website
– Use quality photos
– Be mindful of Pinterest rules
– Pinterest drives more traffic than Google+ YouTube and
Linkedin combined #PMGC12
– Pinterest is the fastest-growing website of all time
#PMGC12
6. R: Remember To Integrate Social Media
• Michigan.org website relaunch
– Responsive design
– Deeper social media integration
– Blog is now part of the website
and not separate
– Downloadable and shareable
photos
Mockup
– Michigan.org is the nation’s most visited state tourism website for 5th
year in a row #PMGC12
8. E: Empower Fans To Be Brand Advocates
• Facebook Timeline
– Add business milestones
– Fans can email Page admins
– Tabs are now displayed as apps and
thumbnail image can be customized
– Highlight posts to make them double-
wide
– Any post made by the Page can be
pinned to the top of the wall for 7 days
– Americans spend more time on Facebook than any other web site
#PMGC12
– Pure Michigan has 2nd most number of Facebook Fans of any state
tourism page in the nation
9. • Facebook app for fans to download
Pure Michigan photos
– Facebook Timeline Cover
– Twitter background
– Desktop wallpaper
– Mobile device background
Mockup
10. Ways to Participate With Pure Michigan
• Contribute a guest blog post
• Add events and property to michigan.org website
• Participate in a Google+ hangout
• Engage across targeted channels such as
– Pure Michigan Car Culture
– Pure Michigan Talent Connect
• Put an ad in the Featured Deals e-newsletter
• Join us on the social web!
– Michigan.org has over 12,000 attractions in its database
#PMGC12