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MIE Solutions
                                                            21832 Valley View St, Suite #8
                                                                Garden Grove, CA 92845
                                                                          (714) 786-6230


   4 Ways to Automate and Improve
   Your Buyer/Supplier Relationship

                                                                August 24th, 2008

Executive Summary

Globalization and digital technologies provide tremendous opportunities for companies
operating in business (B2B) markets. There are many strategies companies are
employing to try to automate the demands of business communication to make it more
efficient, reliable and profitable. Business is about the profitable delivery of value to a
customer. This means that, everyone in the organization should be focused on delivering
this value.

Manufacturing businesses have created trading relationships based on communication
channels which include: face-to-face contact, telephone calls, faxing, mail and email.
Each of these communication channels affect how a customer or supplier responds and
the strength of their relationship.

There are four primary ways to improve the relationship between buyers and sellers
including 1) Simplified document sharing 2) Distribution of Request for Quotes (RFQ’s)
and the ability to process RFQ’s efficiently 3) Distribution of purchase orders to
suppliers in a centralized manner 4) Receipt of purchase orders in a consolidated
manner.

Trends Identified

       B2B exchanges are becoming more commonplace
       Cost of doing business is increasing
       Communication between business is burdensome
       Almost all businesses have internet communication capabilities

Definitions

MRP    – Material Requirements Planning
ERP    – Enterprise Requirements Planning
MES    – Manufacturing Execution System
MIE Solutions           http://www.mie-solutions.com          http://www.mie-exchange.com


Introduction - What is an exchange?

“Exchange: A building, office, institution, etc., used for the transaction of business or for
monetary exchange.” The New Shorter Oxford English Dictionary. On the internet
there are many business websites which allow other businesses to interact through
ecommerce transactions. Business websites are setup to basically be virtual
“Exchanges” where companies can come together without physical walls to perform
monetary or non-monetary transactions.

A b2b exchange, can be separated into at least two main categories

   •   Open Bidding or Auction Houses
   •   Exchange which improves business process through electronic transactions with
       existing businesses within a community

Open bidding or auction houses are online exchanges or marketplaces that try to match
qualified buyers and suppliers together.

Advantages for buyers are they could find new suppliers and potentially get better
prices. Disadvantages are the buyer does not create a long lasting relationship with
the supplier which in turn gives better on time deliveries and quality.

Suppliers have advantages in this type of exchange because it gives them the
opportunity to look for new work and expand their business. Reality is, many suppliers
are not satisfied with this model because the pricing becomes the entire focus of the job,
not the quality and delivery performance. Many suppliers feel buyers are placing
potential jobs on the system and are not actually looking to award jobs, but to get their
existing suppliers to drop their prices.

MIE Exchange is a web based service which caters to existing buyer/supplier
relationships by improving the efficiency and productivity of business transactions
through electronic processes.

Charge 1: Simplified Document Sharing.


The Future of Document Communication

      If every company published          Manufacturers are constantly receiving blue
        there blueprints on their         prints, documents, cad files through Fax, mail
       company owned website, a           FTP Sites, Email and/or customers websites.
    supplier would possibly have to       The key to using the internet effectively is to
    go to 100’s of websites to pick up    not make it so cumbersome to use that it
     required files. This would be        actually creates more work. Imagine if every
                                          company you did business with published
     an example of the internet not
                                          their blueprints on their own company
             being efficient.
                                          website. A supplier would possibly have to
                                          go to 100’s of websites to pick up the required
files to produce the product. This would be an example of the internet not being
efficient.


15-Jan-2006              White Paper on the Future of Cataloging                            2
MIE Solutions           http://www.mie-solutions.com        http://www.mie-exchange.com



MIE Exchange enables buyers to publish their blueprints and engineering documents on
the service for each of their suppliers to download at their convenience. Now a buyer
would publish their engineering documents in one spot and all of their suppliers could
easily download the files. A big benefit for the supplier is getting multiple buyers on the
service which then allows the supplier to download engineering documents from one
website instead of going to each individual buyers website.

The more partners you have connected through an online community, the more
efficient the document sharing becomes.




Charge 2: Distribute and Process RFQ’s efficiently.


The Future of RFQ Communication

Custom manufacturers receive Request For Quotes (RFQ’s) on a daily basis. This
includes sheet metal, machining, stamping and plastics industries to name a few. RFQ
creation and distribution is one of the least technologically advanced areas where buyers
email and fax out RFQ’s to individual suppliers. Creating an RFQ through an email may
seem nice now since the previous technological revolution was to fax the RFQ.
                                          Emailing an RFQ has some drawbacks where the
                                          buyer either creates separate emails per supplier
       A spreadsheet can be used
                                          through copy-paste functionality or a blind CC
         to manage your list of
                                          copy to all the suppliers. These two methods
        RFQ’s and responses, but          are time consuming and most importantly can
        each RFQ must be copy-            only be tracked through a lot of effort. A
          pasted into either the          spreadsheet can be used to manage your list of
      spreadsheet or email. Even          RFQ’s and responses, but each RFQ must be
        worse is every individual         copy-pasted into either the spreadsheet or email.
       supplier response must be          Even worse is every individual supplier response
      managed where there is not          must be managed where there is no easy way to
       an easy way to consolidate         consolidate all the responses to an RFQ. MIE
      all the responses to an RFQ         Exchange makes the distribution and processing
                                          of RFQ’s much more efficient by assigning
suppliers to an RFQ, publishing the RFQ to multiple suppliers simultaneously and lastly
having the RFQ’s responses consolidated automatically for easy review.

MIE Exchange enables buyers and suppliers to get immediate feedback by providing a
workflow mechanism. A workflow is a method which the buyer can provide feedback
directly through the RFQ to the buyer. If the supplier No Bids the RFQ the manufacturer
is notified and can pursue other manufacturers. If a supplier is preparing a response,
the supplier can flag the RFQ and the buyer is immediately notified without having to call
on the phone. Purchase orders can then be awarded to the supplier electronically by
selecting the RFQ and evaluating the best supplier for the job.




15-Jan-2006             White Paper on the Future of Cataloging                           3
MIE Solutions          http://www.mie-solutions.com       http://www.mie-exchange.com



Charge 3: Distribute Purchase Orders Online

The Future of Purchase Order Distribution

Buyers submit purchase orders to suppliers through their accounting, MRP, ERP or MES
systems. Every purchase order is then either emailed or faxed to the supplier which is
not as efficient as pushing all the purchase orders to a single service where all the
suppliers would pick up their orders. Double entry is the death of all systems which is
                                           why MIE Exchange has an open API
        Double entry is the death of       (Application Programming Interface) which
           all systems which is why        allows 3rd party applications to push data to
         MIE Exchange has an open          MIE Exchange. In the manufacturing
                API (application           business, purchase orders are changed on a
            programming interface)         monthly, weekly or even a daily basis.
             which allows 3 rd party       Through the built in work flow mechanism,
         applications to push data to      change orders can be submitted to the
                 MIE Exchange.             suppliers for their approval. Suppliers can
                                           either accept or decline the change order
                                           which notifies the buyer. Purchase orders can
then be tracked similar to an Advanced Shipment Notification in EDI which enables
suppliers to notify buyers when their product is being shipped.




Charge 4: Receive Purchase Orders Online


The Future of Purchase Order Communication

Purchase orders come through faxes and email daily to suppliers. Suppliers have to
manually type in the purchase orders into their MRP, ERP or MES systems which is both
time consuming and prone to error. Electronic communication through EDI has been
                                          around for many years in some industries, but
          EDI is very complex and         most suppliers and buyers do not
         expensive to interface with      communicate through EDI. EDI is very
         which makes it prohibitive       complex and expensive to interface with which
           for many companies to          makes it prohibitive for many companies to
                                          implement. MIE Exchange has an open
                implement.
                                          application interface which enables other
                                          software packages to pull purchase orders
from MIE Exchange into their system directly. Through MIE Exchange you are not only
picking up purchase orders for a single customer, all your customers are able to push
their purchase orders to you. Through the workflow mechanism you can simply mark
purchase orders as being accepted which notifies in real-time the buyer your intentions.




15-Jan-2006            White Paper on the Future of Cataloging                        4

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4 Ways to Automate and Improve Your Buyer/Supplier Relationship White Paper from MIE Solutions

  • 1. MIE Solutions 21832 Valley View St, Suite #8 Garden Grove, CA 92845 (714) 786-6230 4 Ways to Automate and Improve Your Buyer/Supplier Relationship August 24th, 2008 Executive Summary Globalization and digital technologies provide tremendous opportunities for companies operating in business (B2B) markets. There are many strategies companies are employing to try to automate the demands of business communication to make it more efficient, reliable and profitable. Business is about the profitable delivery of value to a customer. This means that, everyone in the organization should be focused on delivering this value. Manufacturing businesses have created trading relationships based on communication channels which include: face-to-face contact, telephone calls, faxing, mail and email. Each of these communication channels affect how a customer or supplier responds and the strength of their relationship. There are four primary ways to improve the relationship between buyers and sellers including 1) Simplified document sharing 2) Distribution of Request for Quotes (RFQ’s) and the ability to process RFQ’s efficiently 3) Distribution of purchase orders to suppliers in a centralized manner 4) Receipt of purchase orders in a consolidated manner. Trends Identified B2B exchanges are becoming more commonplace Cost of doing business is increasing Communication between business is burdensome Almost all businesses have internet communication capabilities Definitions MRP – Material Requirements Planning ERP – Enterprise Requirements Planning MES – Manufacturing Execution System
  • 2. MIE Solutions http://www.mie-solutions.com http://www.mie-exchange.com Introduction - What is an exchange? “Exchange: A building, office, institution, etc., used for the transaction of business or for monetary exchange.” The New Shorter Oxford English Dictionary. On the internet there are many business websites which allow other businesses to interact through ecommerce transactions. Business websites are setup to basically be virtual “Exchanges” where companies can come together without physical walls to perform monetary or non-monetary transactions. A b2b exchange, can be separated into at least two main categories • Open Bidding or Auction Houses • Exchange which improves business process through electronic transactions with existing businesses within a community Open bidding or auction houses are online exchanges or marketplaces that try to match qualified buyers and suppliers together. Advantages for buyers are they could find new suppliers and potentially get better prices. Disadvantages are the buyer does not create a long lasting relationship with the supplier which in turn gives better on time deliveries and quality. Suppliers have advantages in this type of exchange because it gives them the opportunity to look for new work and expand their business. Reality is, many suppliers are not satisfied with this model because the pricing becomes the entire focus of the job, not the quality and delivery performance. Many suppliers feel buyers are placing potential jobs on the system and are not actually looking to award jobs, but to get their existing suppliers to drop their prices. MIE Exchange is a web based service which caters to existing buyer/supplier relationships by improving the efficiency and productivity of business transactions through electronic processes. Charge 1: Simplified Document Sharing. The Future of Document Communication If every company published Manufacturers are constantly receiving blue there blueprints on their prints, documents, cad files through Fax, mail company owned website, a FTP Sites, Email and/or customers websites. supplier would possibly have to The key to using the internet effectively is to go to 100’s of websites to pick up not make it so cumbersome to use that it required files. This would be actually creates more work. Imagine if every company you did business with published an example of the internet not their blueprints on their own company being efficient. website. A supplier would possibly have to go to 100’s of websites to pick up the required files to produce the product. This would be an example of the internet not being efficient. 15-Jan-2006 White Paper on the Future of Cataloging 2
  • 3. MIE Solutions http://www.mie-solutions.com http://www.mie-exchange.com MIE Exchange enables buyers to publish their blueprints and engineering documents on the service for each of their suppliers to download at their convenience. Now a buyer would publish their engineering documents in one spot and all of their suppliers could easily download the files. A big benefit for the supplier is getting multiple buyers on the service which then allows the supplier to download engineering documents from one website instead of going to each individual buyers website. The more partners you have connected through an online community, the more efficient the document sharing becomes. Charge 2: Distribute and Process RFQ’s efficiently. The Future of RFQ Communication Custom manufacturers receive Request For Quotes (RFQ’s) on a daily basis. This includes sheet metal, machining, stamping and plastics industries to name a few. RFQ creation and distribution is one of the least technologically advanced areas where buyers email and fax out RFQ’s to individual suppliers. Creating an RFQ through an email may seem nice now since the previous technological revolution was to fax the RFQ. Emailing an RFQ has some drawbacks where the buyer either creates separate emails per supplier A spreadsheet can be used through copy-paste functionality or a blind CC to manage your list of copy to all the suppliers. These two methods RFQ’s and responses, but are time consuming and most importantly can each RFQ must be copy- only be tracked through a lot of effort. A pasted into either the spreadsheet can be used to manage your list of spreadsheet or email. Even RFQ’s and responses, but each RFQ must be worse is every individual copy-pasted into either the spreadsheet or email. supplier response must be Even worse is every individual supplier response managed where there is not must be managed where there is no easy way to an easy way to consolidate consolidate all the responses to an RFQ. MIE all the responses to an RFQ Exchange makes the distribution and processing of RFQ’s much more efficient by assigning suppliers to an RFQ, publishing the RFQ to multiple suppliers simultaneously and lastly having the RFQ’s responses consolidated automatically for easy review. MIE Exchange enables buyers and suppliers to get immediate feedback by providing a workflow mechanism. A workflow is a method which the buyer can provide feedback directly through the RFQ to the buyer. If the supplier No Bids the RFQ the manufacturer is notified and can pursue other manufacturers. If a supplier is preparing a response, the supplier can flag the RFQ and the buyer is immediately notified without having to call on the phone. Purchase orders can then be awarded to the supplier electronically by selecting the RFQ and evaluating the best supplier for the job. 15-Jan-2006 White Paper on the Future of Cataloging 3
  • 4. MIE Solutions http://www.mie-solutions.com http://www.mie-exchange.com Charge 3: Distribute Purchase Orders Online The Future of Purchase Order Distribution Buyers submit purchase orders to suppliers through their accounting, MRP, ERP or MES systems. Every purchase order is then either emailed or faxed to the supplier which is not as efficient as pushing all the purchase orders to a single service where all the suppliers would pick up their orders. Double entry is the death of all systems which is why MIE Exchange has an open API Double entry is the death of (Application Programming Interface) which all systems which is why allows 3rd party applications to push data to MIE Exchange has an open MIE Exchange. In the manufacturing API (application business, purchase orders are changed on a programming interface) monthly, weekly or even a daily basis. which allows 3 rd party Through the built in work flow mechanism, applications to push data to change orders can be submitted to the MIE Exchange. suppliers for their approval. Suppliers can either accept or decline the change order which notifies the buyer. Purchase orders can then be tracked similar to an Advanced Shipment Notification in EDI which enables suppliers to notify buyers when their product is being shipped. Charge 4: Receive Purchase Orders Online The Future of Purchase Order Communication Purchase orders come through faxes and email daily to suppliers. Suppliers have to manually type in the purchase orders into their MRP, ERP or MES systems which is both time consuming and prone to error. Electronic communication through EDI has been around for many years in some industries, but EDI is very complex and most suppliers and buyers do not expensive to interface with communicate through EDI. EDI is very which makes it prohibitive complex and expensive to interface with which for many companies to makes it prohibitive for many companies to implement. MIE Exchange has an open implement. application interface which enables other software packages to pull purchase orders from MIE Exchange into their system directly. Through MIE Exchange you are not only picking up purchase orders for a single customer, all your customers are able to push their purchase orders to you. Through the workflow mechanism you can simply mark purchase orders as being accepted which notifies in real-time the buyer your intentions. 15-Jan-2006 White Paper on the Future of Cataloging 4