1. Wisdom Exchange 2012
Robert Deluce
President and CEO

2. Porter today
─ Total invested capital of $159 million
─ 26 Bombardier Q400 turboprops
─ 19 destinations in Canada and the U.S.
─ 6 million passengers
─ $50 million Billy Bishop Toronto City Airport
terminal development
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3. Mr. Porter
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4. Island control tower – 1953
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5. Toronto City Airport terminal – 2012
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6. An urban opportunity
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7. Billy Bishop Toronto City Airport
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8. Bombardier Q400
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9. Pedestrian tunnel in 2014
─ Airport access to be improved
by addition of pedestrian tunnel
in 2014
─ Infrastructure improvements will
increase passenger throughput
and efficiency
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10. Superior customer experience
─ Premium Service Offering
─ Single class of premium in-flight
service
─ Complimentary food and beverage
(beer and wine)
─ Lounges accessible to all Porter
passengers
─ Flexible fare structure
─ Simplified loyalty program
─ Convenience
─ Toronto City Airport base
─ Frequent daily flights
─ Key business and popular leisure centres as destinations
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11. Compound annual growth rate
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12. Porter and Toronto
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13. Highest customer satisfaction
─ 83% extremely or very satisfied
─ Highest customer satisfaction rating from
Ipsos Business Travel Study
─ 4-Star Airline rating from Skytrax
─ Highest-rated Canadian airline by Condé Nast
─ Best small airline in world: runner-up
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14. Route Network
Year-round
Seasonal

15. por•ter (pôrtr, pr-) verb
─ To carry, assist, move from place to place, especially for travellers;
to deliver with dignity; to lighten the load.
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