1. Diversity in the Workplace-Generational Differences
Facilitator NameInsert company
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2. 2
Welcome
• Identify generational differences and their impact on the modern work environment
• Explain the strengths, preferred communication styles, and work expectations
commonly associated with each generation
• Collaborate with others to identify best methods for communicating respectfully
between generations
• Examine eight principles that will prevent generational issues or biases from occurring
in the workplace
Objectives
3. 3
Add Date
Welcome
Opening
Welcome, Introduction, Rules of Engagement
Agenda Review
Pre-Knowledge Check
Add time
Video and Questions
Please Respect My Generation
Add time
Group Discussion Activity
Respond to scenarios and share.
Add time
Eight Principles Add time
Summary and Next Steps, Post-Knowledge Check,
Learner Survey
Add time
4. 4
Personal Objectives
• What do you want to learn/achieve?
• Specific situation
Introductions
Welcome
Rules of Engagement
5. 5
Pre-Knowledge Check
Based upon your current knowledge of each generation, please list the range of
years in which you think each generation was born and list at least one
characteristic that describes that generation.
EXAMPLE: 1902-1922, STRONG WORK ETHIC
Directions
7. 7
Questions
1. In general, when were members of
Generation 9/11 born?
2. What are some common traits of
Generation 9/11?
3. What circumstances helped define
Generation 9/11?
4. What can help Generation 9/11 do
well in the workplace?
Generation 9/11 (aka Generation Z)
8. 8
Questions
1. In general, when were Millennials
born?
2. What are some common traits of
Millennials?
3. What circumstances helped define
Millennials?
4. What can help Millennials do well in
the workplace?
Millennials (aka Generation Y)
9. 9
Questions
1. In general, when were Generation
Xers born?
2. What are some common traits of
Generation Xers?
3. What circumstances helped define
Generation X?
4. What can help Generation X do well in
the workplace?
Generation X
10. 10
Questions
1. In general, in what years
were the Boomers born?
2. What are some common
traits of Baby Boomers?
3. What circumstances helped
define Baby Boomers?
4. What can help Boomers do
well in the workplace?
Baby Boomers
11. 11
Questions
1. In general, in what years were the
Traditionals born?
2. What are some common traits of
Traditionals?
3. What circumstances helped define
Traditionals?
4. What can help Traditionals do well in
the workplace?
Traditionals (aka Silent Generation)
12. Generation 9/11 Millennials Generation X
Baby Boomers Traditionals
12
Group Discussions
Directions
In your groups, evaluate the scenario assigned to you by the training facilitator.
Discuss and come up with a way to handle the situation described in the scenario.
Then select a spokesperson to share your group’s response with the class.
13. 13
Eight Principles
What Should I do?
Respect each other’s
differences
Understand those
differences and think
positively about them
Treat others with
respect at all times
Avoid all stereotypes,
be they negative or
positive
All traits of a
generation may not
apply to everyone from
that time period
Be flexible with others
If you feel that you are
being stereotyped,
explain to others why
it is wrong
Learn from each other
what each generation
has to offer
15. 15
Post-Knowledge Check
Based upon your current knowledge
of each generation, please list the
range of years in which each
generation was born and list at least
one characteristic that describes that
generation.
EXAMPLE: 1902-1922, STRONG
WORK ETHIC
Directions
16. 16
Learner Survey
Please complete the learner survey by going to
the link below or scanning the QR code below
with your computer or mobile device. Paper
surveys are available upon request.
Go to: add Survey Monkey Link Here
OR Scan the QR code below using a computer
or mobile device
Add image of QR Code in the image placer below