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MOTIVATIONAL INTERVIEWING:  HELPING OTHERS CHANGE Cari Guthrie Cho, LCSW-C Chief Operating Officer Threshold Services, Inc.
READY TO CHANGE? Willing= Importance  Able= Confidence In order to be  ready  to change The patient must be both  willing  and  able
STAGES OF CHANGE ,[object Object],[object Object]
STAGES OF CHANGE (CONT) ,[object Object],[object Object],[object Object]
COMMUNICATION STYLES ,[object Object],[object Object],[object Object],[object Object],[object Object]
MI:  A WORKING DEFINITION ,[object Object],[object Object]
10 THINGS MI IS NOT: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXERCISE – HAVE A LOOK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HAVE A LOOK AGAIN! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
REASONS FOR PRACTICING MI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
ELEMENTS OF MI ,[object Object],[object Object],[object Object],[object Object]
MI SPIRIT ,[object Object],[object Object],[object Object],[object Object]
FOUR FUNDAMENTAL MI PRINCIPLES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HOW CAN WE EXPRESS EMPATHY ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Guy Azoulai, MINT, Aunay Sous Bois, France, 2006
WHAT ARE THE BENEFITS OF EXPRESSING EMPATHY – (REFLECTIVE LISTENING)? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Guy Azoulai, MINT, Aunay Sous Bois, France, 2006
PERSON-CENTERED COUNSELING SKILLS:  OARS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ARE THESE QUESTIONS OPEN OR CLOSED? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AFFIRMATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
REFLECTIVE LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object]
SIMPLE REFLECTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AMPLIFIED/COMPLEX REFLECTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DOUBLE-SIDED REFLECTIONS ,[object Object],[object Object],[object Object],[object Object]
PICK OUT THE REFLECTIVE STATEMENTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SUMMARIZING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Thomas Gordon’s   12 Roadblocks to Listening
Raymond:  Active Listening
RESISTANCE IS… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OK, IT’S NORMAL…NOW WHAT? ,[object Object],[object Object],[object Object],[object Object],[object Object]
FOUR CATEGORIES OF CLIENT RESISTANCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SIX (WELL, SEVEN) TRAPS TO AVOID…AND THEY USUALLY ARISE EARLY IN THE INTERVIEW PROCESS AND RE-APPEAR WHEN WE ENCOUNTER RESISTANCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IDENTIFY THE CHANGE TALK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EVOCATIVE QUESTIONS – MAGIC! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DECISIONAL BALANCE Benefits of Changing Benefits of Not Changing Consequences of Changing Consequences of Not Changing Change Costs Status-quo Benefits
SIGNS OF READINESS FOR CHANGE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FINAL THOUGHTS… ,[object Object],[object Object]
FOR YOUR INTEREST ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Motivational Interviewing

  • 1. MOTIVATIONAL INTERVIEWING: HELPING OTHERS CHANGE Cari Guthrie Cho, LCSW-C Chief Operating Officer Threshold Services, Inc.
  • 2. READY TO CHANGE? Willing= Importance Able= Confidence In order to be ready to change The patient must be both willing and able
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  • 29. Raymond: Active Listening
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  • 36. DECISIONAL BALANCE Benefits of Changing Benefits of Not Changing Consequences of Changing Consequences of Not Changing Change Costs Status-quo Benefits
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Hinweis der Redaktion

  1. As you review each stage – ask them for client examples – have them explain why they think the client is at that stage.
  2. So, its most important to recognize where the client is at in their stage of change because that determines what your intervention should be. Use the AA example – what do you think would happen if you sent someone in precontemplation to an AA meeting? What do you have to do at an AA meeting? (acknowledge that you are an alcoholic) Is someone in precontemplation going to do that? How do you think they would feel at the meeting? How do you think they would feel about ever going to another one?
  3. Client is strong willed. She lives on her own, and works hard to look after her children, two very active boys. She’s fearful outdoors, gets panic attacks and uses alcohol like medicine. Have them read the conversation and then ask the following questions: What is the attitude or style of the counselor? Who talks about change? What progress does the client make?
  4. Have them review this conversation and ask the same questions: What is the counselor’s attitude or style this time? Who talks about change? What progress is the client making?
  5. SPIRIT –Everything else is the skills and competencies!
  6. Exercise:   Provide Handout for closed and open ended questions. Give a couple minutes to complete and then review as a group.
  7. Questions to staff : Why are affirmations important? Why should we express positive regard and caring? Why do they help strengthen the relationship? Exercise: Each staff think of a challenging client – pick 4 affirmations from the Characteristics of Successful Changers list
  8. If the client believes that you understand them, they will be more likely to share things with you and more likely to work with you By using reflective listening instead of questioning you encourage the client to continue talking and expressing his or her view and feelings.
  9. Client: I feel so full of shakes that I take a drink before I leave the house. Counselor: It helps to settle your nerves. – amplified – use metaphor or feelings Client: And I can go get the kids from school, shop and then feed them. Counselor: and you get quite a lot done. - simple Client: yes, those kids keep me going for hours after that, you know the food, playing, going to bed and they are not easy, shouting all the time. Counselor: you’ve told me about those panic attacks, how you work so hard to look after the kids and how you sometimes need a drink before you leave the house. – simple paraphrase Client: yes, that’s exactly right. Counselor: May I ask you, could we spend a few minutes talking about alcohol, how it helps and what else you’ve noticed about it? Client: well as I said, it calms my nerves, but it can’t go on like this forever. Counselor: although it helps, you’re concerned about it. – amplified – double sided Client: well, I’m not an alcoholic you know but I can’t be drinking while I am with the kids. Counselor: you don’t want your life to revolve about drinking. - amplified – metaphor or feeling added. Client: exactly you know I must watch it.
  10. What do you think will happen if you do these? How would you feel?
  11. 7:00 – 11:00 class 14:40 - end
  12. Why is it ambivalence in the contemplation stage? What is happening with the client then? * These are the two most important statements – expect it – be patient – roll with it!
  13. It might mean you were judgemental. It might mean you came across as offering advice. So what could you do to change your approach?
  14. After each example have them think of clients who fit.
  15. Q/A = people don’t feel heard Expert = people like to be the expert of their own lives Taking sides Labeling Premature focus – first thing the client talks about may not be the real problem Blaming Righting reflex – watch for our urge to fix things
  16. Review the conversation and identify change talk Client: I feel so full of shakes that I take a drink before I leave the house. Counselor: It helps to settle your nerves. Client: And I can go get the kids from school, shop and then feed them. Counselor: and you get quite a lot done. Client: yes, those kids keep me going for hours after that, you know the food, playing, going to bed and they are not easy, shouting all the time. Counselor: you’ve told me about those panic attacks, how you work so hard to look after the kids and how you sometimes need a drink before you leave the house. Client: yes, that’s exactly right. Counselor: May I ask you, could we spend a few minutes talking about alcohol, how it helps and what else you’ve noticed about it? Client: well as I said, it calms my nerves, but it can’t go on like this forever. Counselor: although it helps, you’re concerned about it. Client: well, I’m not an alcoholic you know but I can’t be drinking while I am with the kids. Counselor: you don’t want your life to revolve about drinking. Client: exactly you know I must watch it.
  17. Evoke change talk – these questions will do it!
  18. Pay off matrix that you have seen before – this can also help with querying the extremes – what is the worst that could happen what is the best, etc.
  19. Do the Tipping the Balance exercise.