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October 7-10, 2012 Chicago, IL
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
The State of the
Channel: 2012
DOES IT REALLY MATTER?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Channels are the least
flexible aspect
of the marketing mix.
This is an open
invitation to new
competition.
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
In the Battle for “Place,”
Convenience Wins
versus
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
The State of the
Channel: 2020
BREAK WITH TRADITION
BEFORE SOMEONE ELSE
BREAKS IT FOR YOU
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
A Step Back: Why Channels?
• Channels provide an advantage
not easy created internally
• … fill a void in a unique way that
is proprietary and preferred
• All channels exist to reduce the
total long-term cost and increase the
effectiveness of a system of
relationships
• (Selling direct is not always what it’s cracked up to be)
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Commercial Printing’s
Undeniable Trends
• Fewer and smaller print businesses
– Greater distance between commercial
print establishments
• Fewer suppliers
• Shrinking offset installed base,
digital base increases
• “Mainstream Print” disappears
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
What Do These
Trends Mean?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
By 2020, per capita
consumption of US
commercial print
will drop by -25% or more
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Fewer US Commercial Printing
establishments: down 1/3 by 2020
… or worse…
-40% from
2012 to 2020
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Content is Still Being Created
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Ad Agency + Graphic Design
Employment Now Exceeds
That of Commercial Print
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Fewer suppliers
• Excuse me, sir, I came here to see the
pre-press pavilion… can you tell me where that is?
• Influence of long-established
vendors is diminishing
– Kodak working through bankruptcy
– Heidelberg stock about €1.20 ($1.50)
– Presstek 50 cents per share
– Xerox shares were about $12 at end 2011,
now are about $7.50
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
CapEx investment rate
shrinks
• CapEx decreases
from 5% to 3% of sales
• Dealer opportunity:
new homes for current
installed base as
industry consolidates
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Decreases in overall demand
create new channel opportunities
• Suppliers need to cut fixed costs
• Workflows must become focused
on multi-channel deployment
• Printers seek new revenue sources
• Content creators become new
opportunity for graphic arts dealers
and reps
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Commercial Printing’s
Survivors Will be
Healthier
Smaller
Media Integrated
Focused on Specialties
Broadly Dispersed
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Smaller markets
+
More complexity
=
Channel Restructuring
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
New Issues for the
Biggest Traditional Suppliers
• Industry suppliers will restructure
sales and service coverage
– Shift from W-2 workers to 1099
independents and current dealers
• Independent technical and service
personnel
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Does Digital Media Hold
Opportunities for the
Dealer/Independent Rep?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
If You Believe in “Marketing
Services” You Believe in this Chart
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Print Workflow Transforms into
Multichannel Deployment
• “BIG IRON”ERA
– Single-purpose
CapEx
– Buy once and
feed with
consumables
• DIGITAL ERA
– Multi-purpose
infrastructure
– Constant CapEx
upgrades and
integration
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
How Digital Media Changes the
Print Workflow
• Printers used to enter new markets with
new equipment that would last years
• Printers will enter new markets with
new software and new communications
technologies that last for months
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Today’s “Mainstream Print”
Decreases in Volume
• Specialty production is more tactical
than strategic
• More specialized equipment,
niche tactics, approaches
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Channel Questions
for 2012-2020
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Are dealers the
“systems analysts” for
marketing services /
communications
logistics?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Are dealers the new
CapEx sales and service
infrastructure for the
industry’s former
high-flying vendors?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
Can dealers bring new
ranges of specialties to
printers anxious for new
revenue streams?
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
If you want things
to stay the same,
things will have to change
The Leopard
Giuseppe Tomasi di Lampedusa
Global Channel Partners Summit 2012
Presentations: http://ilink.me/Dealer
QUESTIONS
Thank You Very Much!

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Dr Joe Webb - Global Channel Partners Summit 2012

  • 1. October 7-10, 2012 Chicago, IL
  • 2. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer The State of the Channel: 2012 DOES IT REALLY MATTER?
  • 3. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Channels are the least flexible aspect of the marketing mix. This is an open invitation to new competition.
  • 4. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer In the Battle for “Place,” Convenience Wins versus
  • 5. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer The State of the Channel: 2020 BREAK WITH TRADITION BEFORE SOMEONE ELSE BREAKS IT FOR YOU
  • 6. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer A Step Back: Why Channels? • Channels provide an advantage not easy created internally • … fill a void in a unique way that is proprietary and preferred • All channels exist to reduce the total long-term cost and increase the effectiveness of a system of relationships • (Selling direct is not always what it’s cracked up to be)
  • 7. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Commercial Printing’s Undeniable Trends • Fewer and smaller print businesses – Greater distance between commercial print establishments • Fewer suppliers • Shrinking offset installed base, digital base increases • “Mainstream Print” disappears
  • 8. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer What Do These Trends Mean?
  • 9. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer By 2020, per capita consumption of US commercial print will drop by -25% or more
  • 10. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Fewer US Commercial Printing establishments: down 1/3 by 2020 … or worse… -40% from 2012 to 2020
  • 11. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Content is Still Being Created
  • 12. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Ad Agency + Graphic Design Employment Now Exceeds That of Commercial Print
  • 13. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Fewer suppliers • Excuse me, sir, I came here to see the pre-press pavilion… can you tell me where that is? • Influence of long-established vendors is diminishing – Kodak working through bankruptcy – Heidelberg stock about €1.20 ($1.50) – Presstek 50 cents per share – Xerox shares were about $12 at end 2011, now are about $7.50
  • 14. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer CapEx investment rate shrinks • CapEx decreases from 5% to 3% of sales • Dealer opportunity: new homes for current installed base as industry consolidates
  • 15. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Decreases in overall demand create new channel opportunities • Suppliers need to cut fixed costs • Workflows must become focused on multi-channel deployment • Printers seek new revenue sources • Content creators become new opportunity for graphic arts dealers and reps
  • 16. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Commercial Printing’s Survivors Will be Healthier Smaller Media Integrated Focused on Specialties Broadly Dispersed
  • 17. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Smaller markets + More complexity = Channel Restructuring
  • 18. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer New Issues for the Biggest Traditional Suppliers • Industry suppliers will restructure sales and service coverage – Shift from W-2 workers to 1099 independents and current dealers • Independent technical and service personnel
  • 19. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Does Digital Media Hold Opportunities for the Dealer/Independent Rep?
  • 20. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer If You Believe in “Marketing Services” You Believe in this Chart
  • 21. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Print Workflow Transforms into Multichannel Deployment • “BIG IRON”ERA – Single-purpose CapEx – Buy once and feed with consumables • DIGITAL ERA – Multi-purpose infrastructure – Constant CapEx upgrades and integration
  • 22. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer How Digital Media Changes the Print Workflow • Printers used to enter new markets with new equipment that would last years • Printers will enter new markets with new software and new communications technologies that last for months
  • 23. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Today’s “Mainstream Print” Decreases in Volume • Specialty production is more tactical than strategic • More specialized equipment, niche tactics, approaches
  • 24. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Channel Questions for 2012-2020
  • 25. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Are dealers the “systems analysts” for marketing services / communications logistics?
  • 26. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Are dealers the new CapEx sales and service infrastructure for the industry’s former high-flying vendors?
  • 27. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer Can dealers bring new ranges of specialties to printers anxious for new revenue streams?
  • 28. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer If you want things to stay the same, things will have to change The Leopard Giuseppe Tomasi di Lampedusa
  • 29. Global Channel Partners Summit 2012 Presentations: http://ilink.me/Dealer QUESTIONS Thank You Very Much!