User Story Canvas and How to Use It
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User Story Canvas by Maksim Gaponov Next webinars: In Search for Team's Efficiency https://attendee.gotowebinar.com/register/471689760712542978?source=slideshare Best Tools to Develop Soft Skills in Scrum and Agile Development https://attendee.gotowebinar.com/register/3974870146644735746?source=slideshare Building shared understanding in a scaled and distributed Agile environment is a challenge. The big picture view of a product is often lost, team members in one location are not aware of activities in other locations, and everyone is using their own standards – all while common misunderstandings of the User Story concept create an even bigger mess. At Luxoft Agile Practice, we have developed a special tool for discussing and documenting User Stories. We call it User Story Canvas.
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User Story Canvas and How to Use It
- 1. www.luxoft.com USER STORY CANVAS AND HOW TO USE IT Agile Practice 26.01.2016
- 2. www.luxoft.com Maksim Gaponov – Agile/Lean Coach Experience 10+ years in IT. Developer background and management experience as a team lead, project manager, product manager and CTO. Worked both in large companies and smaller start-ups. Over 7 years of Agile experience, Maksim is an seasoned coach, trainer and speaker at various conferences, including AgileDays. Certificates Member of Scrum Alliance, Certified Scrum Product Owner Member of International Consortium for Agile (ICAgile), ICAgile Certified Professional, ICP-Business Value Analysis, ICP-Agile Coaching, ICAgile accredited trainer Member of Scrum.org, Professional Scrum Master (PSM I)
- 3. www.luxoft.com What’s wrong with User Stories? They are universal Like a super-glue that sticks anything to anything User Stories should reflect all the knowledge we have about the product It’s not obvious what should be included and what not Too big, too small Make User Stories general and you will loose control Make User Stories detailed and you will be buried with supporting them Scaled/distributed environments Communication gaps lead to rework (both in discovery and delivery) Lack of standardized description Loss of focus in discussions
- 4. www.luxoft.com What a User Story should be We need to pay attention to Who, What and Why sides User story context in different aspects Support shared understanding across the team Feasibility issues Scaled environment Team distribution
- 5. www.luxoft.com Meet the User Story Canvas
- 8. www.luxoft.com What are the communications? Target persona You’re already using personas, do you? What is the primary user type for this functionality? Bring personal context and build empathy through this point Consultants Who has knowledge/experience in this topic in your environment? Do you have access to subject matter experts? Do you know your colleagues did something similar? Customers Who are the customers for this functionality? Is there a potential conflict of interest between them? What are their expectations? Stakeholders Who’s interests you need to address? Are there possible conflicts of interests between stakeholders? Who can be affected by this functionality? Did we miss somebody?
- 10. www.luxoft.com What are the boundaries for the User Story? Need statement This is about Why side What particular user need we wand to address? What goal the user wants to achieve in real life expecrience? Usage context What surrounds the user in his environment? What are previous steps in real life experience that lead to usage of this functionality? What will the user do with results of functionality usage?
- 12. www.luxoft.com Here Comes the User Story User Story Keep usual User Story format Remember Who, What and Why Acceptance criteria How will we understand that functionality is fully implemented? Do you have standards for describing acceptance criteria? Possible solutions There are always lots of ways to accomplish the same thing Bear Output vs Outcome principle in mind Use your colleagues’ knowledge, experience and creativity
- 14. www.luxoft.com What do we need and what can block us? Constraints What knowledge and experience is required to deliver this functionality? What tools are required (databases, frameworks, APIs, etc)? Data needed What data we need to operate when implementing this functionality? Can data or it’s usage affect other parts of sotware? Dependencies Are there dependencies with other sUser Stories in current release? Are there dependencies with User Stories in future releases?
- 16. www.luxoft.com Are we there? Outcome Remember the Why side. Why do you need this in your product? Why your user needs this? What metrics will you use to reflect the outcome? Do you need to develop them along with the functionality? What outcome trends will be considered positive or/negative? How will you react on that? Feedback What means will you use for getting user/customer feedback on functionality delivered? Do you have everything in place for gathering feedback? How will you interpret and react on the feedback?
- 17. www.luxoft.com How and when to use User Story Canvas PBR sessions Release PBR for high-level discussions Sprint PBR for detailed discussions Bring focus to your discussions Decide what areas/slots do you cover on what meetings Keep meetings focused Tweak your product management process and tools Build and support shared understanding of your product across the team Standardize product documentation process Tweak content fields in tools you use for product/project management
- 19. www.luxoft.com Upcoming Agile Practice webinars In Search for Team’s Efficiency February 5, 2016 Mikhail Podurets Best Tools to Develop Soft Skills in Scrum and Agile Development February 16, 2016 Slava Moskalenko