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ERP Market Review
Spring 2014
Table of Contents
1 Introduction ..........................................................................................................3
2 The Competitive Landscape ................................................................................4
2.1 Market Share...........................................................................................................4
3 Review of Market Developments ...........................................................................
3.1 SAP ...........................................................................................................................
3.2 Oracle........................................................................................................................
3.3 Microsoft....................................................................................................................
3.4 Infor ...........................................................................................................................
3.5 Epicor ........................................................................................................................
3.6 Cloud Players ............................................................................................................
3.6.1NetSuite............................................................................................................
3.6.2Workday ...........................................................................................................
4 Technology Trends & ERP.....................................................................................
4.1 The Cloud..................................................................................................................
4.1.1SaaS.................................................................................................................
4.1.2Cloud Hosted Solutions ....................................................................................
4.2 Mobile........................................................................................................................
4.3 Social.........................................................................................................................
4.4 Big Data.....................................................................................................................
4.5 ERP Architectural Developments...............................................................................
4.6 Extending CRM..........................................................................................................
5 Benefits, Benefits, Benefits ....................................................................................
6 Bibliography ...........................................................................................................
About Lumenia ...........................................................................................................5
1 Introduction
New trends and technological developments around Social, Mobile, Cloud and Big
Data technologies have excited widespread discussion in IT analyst and media circles
in recent times. So much so that Social, Mobile and Cloud have been given the slightly
bizarre shorthand SoMoClo, a term first coined to describe the convergence of these
technologies1
. Across enterprise technology, from hardware to software to services,
vendors have aligned their offerings to these hot topics. Finding a technology
marketing campaign that doesn’t mention at least one of these terms can be difficult.
But surely that is all just marketing hype? Surely ERP is still primarily about systems
that focus on integrated recording and planning of how organisations buy, sell, store,
make, move, account for and plan. Right?
Well, yes. Of course these things are still the core of ERP. However, that is not to say
that social, mobile, cloud and big data are not having an impact on ERP. These trends
are enabling ERP to deliver more, in some cases, yet are also making the ERP
strategy and selection processes more complex for CIOs and IT managers.
In this review of the ERP market we will first look at the market in general in terms of
the competitive landscape. We will look at developments within some of the key ERP
offerings and then consider how the aforementioned trends, and some others, are
impacting ERP in general. Of course technology is only one disruptive force in the ERP
market. We will reflect on how other factors, in particular economic, are affecting ERP
buying decisions and implementation practices.
1
(Borg, 2011)
2 The Competitive Landscape
2.1 Market Share
According to Gartner2
, the ERP market in 2012 was worth $24.5B globally. These
figures published midway through 2013, while slightly out of date, are the most recent
and accurate available. One quarter into 2014, the market share will not have changed
significantly as merger and acquisition activity has been limited during the intervening
period.
While the market is more fragmented than many might expect, SAP continues to
dominate, followed by Oracle, with Sage, Infor and Microsoft next in line. Sage may be
a surprise for some, though their strength in smaller organisations in particular should
not be underestimated. “Others” contains some mature and functional global players
like IFS and Epicor as well as regional performers like TOTVS in Brazil (2% of global
market), cloud players like NetSuite and Workday as well as many smaller niche and
regional solutions.
Figure 13
2
(Pang, et al., 2013)
3
Chart summarised from (Columbus, 2013)
SAP
25%
Oracle
13%
Sage
6%Infor
6%
Microsoft
5%
Others
45%
GLOBAL ERP MARKET SHARE (BY REVENUE)
About Lumenia
Lumenia is a boutique management consulting organisation, specialising in the
development of business systems strategy and the selection and implementation of
enterprise applications – particularly ERP and CRM systems. Operating from offices in
Ireland and the UK we have delivered ERP or CRM projects in well over 100
organisations across the world.
To download your copy of this report visit our
website and register for free at:
http://www.lumeniaconsulting.com/resources/reports-
white-papers/erp-market-review-report-2014
Copyright BSM Ireland 2014. Lumenia Consulting is a registered Business Name of BSM Ireland Ltd. All rights
reserved. No unauthorised reproduction without the Author’s written consent. All references to this publication must cite
Lumenia as the author and include a link to Lumenia’s website. Lumenia is not liable for any errors contained within this
Report.
Lumenia Consulting Ireland (HQ)
Parkmore Business Park West
Galway, Ireland
T: +353 91 746940
E: info@lumeniaconsulting.com
Lumenia Consulting UK
71-75 Shelton Street, Covent Garden
London, WC2H 9BP, UK
T: +44 207 4708766
E: info@lumeniaconsulting.com
For more information,
please contact Lumenia at:

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Lumenia ERP Market Review Report 2014

  • 2. Table of Contents 1 Introduction ..........................................................................................................3 2 The Competitive Landscape ................................................................................4 2.1 Market Share...........................................................................................................4 3 Review of Market Developments ........................................................................... 3.1 SAP ........................................................................................................................... 3.2 Oracle........................................................................................................................ 3.3 Microsoft.................................................................................................................... 3.4 Infor ........................................................................................................................... 3.5 Epicor ........................................................................................................................ 3.6 Cloud Players ............................................................................................................ 3.6.1NetSuite............................................................................................................ 3.6.2Workday ........................................................................................................... 4 Technology Trends & ERP..................................................................................... 4.1 The Cloud.................................................................................................................. 4.1.1SaaS................................................................................................................. 4.1.2Cloud Hosted Solutions .................................................................................... 4.2 Mobile........................................................................................................................ 4.3 Social......................................................................................................................... 4.4 Big Data..................................................................................................................... 4.5 ERP Architectural Developments............................................................................... 4.6 Extending CRM.......................................................................................................... 5 Benefits, Benefits, Benefits .................................................................................... 6 Bibliography ........................................................................................................... About Lumenia ...........................................................................................................5
  • 3. 1 Introduction New trends and technological developments around Social, Mobile, Cloud and Big Data technologies have excited widespread discussion in IT analyst and media circles in recent times. So much so that Social, Mobile and Cloud have been given the slightly bizarre shorthand SoMoClo, a term first coined to describe the convergence of these technologies1 . Across enterprise technology, from hardware to software to services, vendors have aligned their offerings to these hot topics. Finding a technology marketing campaign that doesn’t mention at least one of these terms can be difficult. But surely that is all just marketing hype? Surely ERP is still primarily about systems that focus on integrated recording and planning of how organisations buy, sell, store, make, move, account for and plan. Right? Well, yes. Of course these things are still the core of ERP. However, that is not to say that social, mobile, cloud and big data are not having an impact on ERP. These trends are enabling ERP to deliver more, in some cases, yet are also making the ERP strategy and selection processes more complex for CIOs and IT managers. In this review of the ERP market we will first look at the market in general in terms of the competitive landscape. We will look at developments within some of the key ERP offerings and then consider how the aforementioned trends, and some others, are impacting ERP in general. Of course technology is only one disruptive force in the ERP market. We will reflect on how other factors, in particular economic, are affecting ERP buying decisions and implementation practices. 1 (Borg, 2011)
  • 4. 2 The Competitive Landscape 2.1 Market Share According to Gartner2 , the ERP market in 2012 was worth $24.5B globally. These figures published midway through 2013, while slightly out of date, are the most recent and accurate available. One quarter into 2014, the market share will not have changed significantly as merger and acquisition activity has been limited during the intervening period. While the market is more fragmented than many might expect, SAP continues to dominate, followed by Oracle, with Sage, Infor and Microsoft next in line. Sage may be a surprise for some, though their strength in smaller organisations in particular should not be underestimated. “Others” contains some mature and functional global players like IFS and Epicor as well as regional performers like TOTVS in Brazil (2% of global market), cloud players like NetSuite and Workday as well as many smaller niche and regional solutions. Figure 13 2 (Pang, et al., 2013) 3 Chart summarised from (Columbus, 2013) SAP 25% Oracle 13% Sage 6%Infor 6% Microsoft 5% Others 45% GLOBAL ERP MARKET SHARE (BY REVENUE)
  • 5. About Lumenia Lumenia is a boutique management consulting organisation, specialising in the development of business systems strategy and the selection and implementation of enterprise applications – particularly ERP and CRM systems. Operating from offices in Ireland and the UK we have delivered ERP or CRM projects in well over 100 organisations across the world. To download your copy of this report visit our website and register for free at: http://www.lumeniaconsulting.com/resources/reports- white-papers/erp-market-review-report-2014 Copyright BSM Ireland 2014. Lumenia Consulting is a registered Business Name of BSM Ireland Ltd. All rights reserved. No unauthorised reproduction without the Author’s written consent. All references to this publication must cite Lumenia as the author and include a link to Lumenia’s website. Lumenia is not liable for any errors contained within this Report. Lumenia Consulting Ireland (HQ) Parkmore Business Park West Galway, Ireland T: +353 91 746940 E: info@lumeniaconsulting.com Lumenia Consulting UK 71-75 Shelton Street, Covent Garden London, WC2H 9BP, UK T: +44 207 4708766 E: info@lumeniaconsulting.com For more information, please contact Lumenia at: