1. LUMA JAN
lumahadad@yahoo.com •7350 Davie Road Extension Hollywood, FL, 33024 •954-842-6446
OBJECTIVE
• To obtain a position that will utilize my customer service, banking, accounting and organization skills,
educational background, strong mathematical, computer skills, and ability to work well with others.
• I am hard worker, reliable, friendly, and loyal, enjoy team work and helping others.
SKILLS
• Microsoft Office (Word, Excel, Power Point, outlook Access )
• Customer-oriented
• Strong customer relations
• High level of accuracy
• Strong interpersonal skills
• International banking experience
EDUCATION
Project Renew Broward College Career Readiness Course
Bachelor in Science Accounting Iraq Degree Completed: 2004
Debt Data Validation UNCTAD-Ernest & Young Certified 2007 and 2008
Central Bank Study Program Bank of Korea Certified 2005
International Monetary Fund Central Bank of Iraq Certified 2006
WORK EXPERIENCE
First Superintendent
Central Bank of Iraq
December 1996 –August 2012
• Daily and Monthly Monitoring of the Reserve Requirements for (45) government and private Banks.
• Received and checked monthly reports of the banks included deposits of all kinds.
• Monitored current account balances of banks to prevent overtaking on the Reserve Requirements ratio.
• Prepared Monthly report that included all the assets and deposits of banks.
• Prepared Reports Indebtedness in accordance with the (DMFAS) System.
Retail Associate/Casher
U.S. POLO Association Store
2014-Present
• Completed purchases using Point of Sale systems.
• Created attractive displays to promote items.
• Trained new cashiers on procedures, customer service and sales techniques.
• Assisted on sales floor as needed to maintain service standards.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Followed merchandising guidelines to present visually appealing displays.