Good morning, I am excited about the opportunity to present to you today the strategy for Wilson Learning Worldwide.
Purpose
To outline our strategic plans for Executing HPI Globally
Process
Business Drivers
Wilson Learning Value - What are we counting on to Win
Strategic Focus Components
Payoff
Clarity on direction
Specifics for Local Profit Center interpretation
Helping people and organizations achieve performance with fulfillment has been Wilson Learning’s mission since we were founded 40 years ago by Larry Wilson.
We believe that people perform better when they’re in an environment where they feel fulfilled. From our experience, no conversation about increasing human performance is complete without addressing the other side of the coin. Affecting behavior change is often as much about an employee’s willingness as it is their ability.
I’d like to start off by talking about the client expectations around the world, and the clear impact that they are having on our business.
One of the things we are seeing is investing in Globalizations and the structures and processes that are required for Globalization. These companies have some expectations of vendor efficiency and matching their approach to globalization.
Effective use of Technology.
In a similar way, clients have invested in use of technology (CRM, SAP, LMS). Clients have these systems in place and we need to work with them, effectively using our technology to integrate and maximize efficiency. It is about knowledge of those systems and integration with those systems.
Flexible Access to IP
Helping the customer buy the way the customer wants to buy is key to the access to Intellectual Property. What clients want and how they get it delivered (ILT, Webcast, ‘e’).
Systemic, Holistic Approach
We smetimes need to stretch the customer to be able to see what they don’t see, to have a holistic , systemic approach to Performance Improvement
Procurement as Decision Maker
These other things have been happening, procurement involvement has emerged as a much bigger issue than it used to be. No longer is it sufficient to differentiate at the traditional buyer, but we have to deal with a procurement group which has little interest in our Value Proposition. They have different rule and interests.
Our customers are facing more and more pressure internally to justify their existence and budgets, we have GOT to show the challenges and opportunity of doing a holistic approach.
ROI
And of course, if we are going to be in the HPI business, there is an expectation that we can provide evidence of our success.
I’d like to start off by talking about the client expectations around the world, and the clear impact that they are having on our business.
One of the things we are seeing is investing in Globalizations and the structures and processes that are required for Globalization. These companies have some expectations of vendor efficiency and matching their approach to globalization.
Effective use of Technology.
In a similar way, clients have invested in use of technology (CRM, SAP, LMS). Clients have these systems in place and we need to work with them, effectively using our technology to integrate and maximize efficiency. It is about knowledge of those systems and integration with those systems.
Flexible Access to IP
Helping the customer buy the way the customer wants to buy is key to the access to Intellectual Property. What clients want and how they get it delivered (ILT, Webcast, ‘e’).
Systemic, Holistic Approach
We smetimes need to stretch the customer to be able to see what they don’t see, to have a holistic , systemic approach to Performance Improvement
Procurement as Decision Maker
These other things have been happening, procurement involvement has emerged as a much bigger issue than it used to be. No longer is it sufficient to differentiate at the traditional buyer, but we have to deal with a procurement group which has little interest in our Value Proposition. They have different rule and interests.
Our customers are facing more and more pressure internally to justify their existence and budgets, we have GOT to show the challenges and opportunity of doing a holistic approach.
ROI
And of course, if we are going to be in the HPI business, there is an expectation that we can provide evidence of our success.
