2. 2
Professional Association
• The Association of Business Process
Management Professionals is a non-profit,
vendor independent professional
organization dedicated to the
advancement of business process
management concepts and its practices.
ABPMP is practitioner-oriented and
practitioner-led.
3. 3
Our Mission
• The mission of ABPMP is:
– to engage in activities that promote the practice of
business process management,
– to develop a Common Body of Knowledge in this
field, and
– to contribute to the advancement and skill
development of professionals who work in this
discipline.
• ABPMP produces educational and networking
events for continuing education and sharing of
best practices, new ideas, and experiences of its
members and professional colleagues.
4. 4
Growth
• Began 2003 in Chicago
• Active Chapters Today
– Chicago
– Metro New York
– Philadelphia
– Portland, OR
– Southeast Michigan
– Washington, D.C.
• New Chapters Forming
– Atlanta
– Boston
– Cincinnati
– Dallas
– Denver
– Phoenix
– Saint Louis
– San Diego
– SF Bay Area
– Tampa Bay
5. 5
Education Committee
• Yvonne Antonucci, PhD, Professor Widener University
• Marty Bariff, PhD, Professor Illinois Institute of Technology
• Tony Benedict, MBA, BPM Practitioner, Consultant, Adjunct Faculty Univ. of
Pittsburgh
• Brett Champlin, MBA, BPM Practitioner, Adjunct Faculty Univ. of Chicago
• Bruce Downing, PhD, BPM Practitioner, Consultant
• Jason Franzen, MBA, BPM Practitioner, Consultant
• Sandra Lusk, BPM Practitioner, Consultant
• Dan Madison, MBA, Author, Consultant, Adjunct Faculty Univ. of Chicago
• Bill Merx, BPM Practitioner
Andrew Spanyi, Author, Consultant, Researcher & Adjunct Faculty Babson
College
Mark Treat, MBA, BPM Practitioner, Author, Consultant
Committee Chairs
6. 6
What are we doing?
• Developing a BPM Common Body of Knowledge
(first draft release ~May 2007)
• Developing Model Curricula for BPM
• Developing Training Endorsement Program
• Developing Professional Certification Program
• Developing Seminars
• Developing links with Academia
7. 7
Building Blocks
Values, Beliefs, Culture, Leadership
Process Management Technologies
9
Business Rules
Management System
10
Performance
Management System
7
Process Repository
Administration System
8
BPMS – Execution,
Orchestration,
Integration
4
Process Modeling
6
Process Design
5
Process Analysis
3
Process
Organization
2
Process
Management
1
Enterprise Business
Process Management
8. 8
Chapters
Preface
• Introduction to Business Process Management
• Enterprise Process Management
• Business Process Management Organization
• Process Modeling
• Process Analysis
• Process Design
• Process Implementation
• BPM Systems
• Process Repository Administration
• Conclusion/Next Steps
Appendices
o Model BPM Curricula
o Reference Disciplines
o BPM Glossary
9. 9
Preface: Defining the Nature and Role of
the BPM Professional
• BPM Professionals – Business or IT
practitioners?
• BPM as a management discipline and a set of
technologies that support that discipline
• BPM as the dominant management paradigm for
21st century
• Process and Performance Management
• New Roles in BPM
• BPM Center of Excellence
• The Business Process Professional
10. 10
1. Introduction to Business Process
Management
• What is Business Process Management?
• BPM Critical Success Factors
• BPM “professional space”
• BPM Sub-Disciplines (major topics)
• BPM Lifecycle
• Process Controls & Metrics
• Process Performance Management
11. 11
2. Enterprise Process Management
• Definition of Enterprise Process Management
• Process Governance
• Process Portfolio Management
• Outsourcing
• Benefits of EPM
• Best Practices in EPM
• From Planning to Action
12. 12
3. Business Process Management
Organization
• The Process Enterprise
• Process Roles
– Process Owner
– Process Manager
– Process Analyst
– Process Designer
• Organizational Structures
– Process Council
– BPM Office
– Centers of Excellence
• Team Based Performance
13. 13
4. Process Modeling
• Definition of Process Modeling
• Purpose of Process Modeling
• Process Modeling for EPM
• Levels of Process Models
• Manual & Technology Assisted Modeling
• Diagramming Notations
• Diagramming, Mapping, and Modeling
• Model Characteristics/Attribution
• Simulation
• Model Quality
14. 14
5. Process Analysis
• Continuous Analysis
• Event Triggered Analysis
• Analyzing a Process
• Analysis Techniques
• Analyzing Human Performance
• Assessments and Methodologies
• Process Frameworks
• Critical Success Factors
15. 15
6. Process Design
• Process Designer
• Design Team
• Roadmap for Process Design
• Preparing for Process Design
• Key Activities in Process Design
• Process Design Principles
16. 16
7. Process Implementation
• What is BPM Implementation?
• Activities Involved in Process Implementation
• Implementation Frameworks
• Project Management
• Integration Management
• Scope Management
• Implementation Metrics
• Perpetuating the BPM Lifecycle
17. 17
8. Business Process Management
Systems
• What is a BPMS?
• BPM Technologies
• Modeling, Analysis & Design Technologies
• Implementation & Execution Technologies
• Management Decisions, Performance
Measures, and Administrative Activities
• Trends and Convergence of BPM Systems
• How to Select and Implement BPMS
18. 18
9. Process Repository Administration
• Why is Process Repository Administration
Important?
• Activities involved in Repository Administration
• Managing Models
• Integrating Models
• Model Ownership
• Managing Repository Change
20. 20
Appendices
• Model Curricula
– Undergraduate Degree
– Graduate Degree
– MBA Concentration
– Training
• Reference Disciplines
– List of related fields
• Glossary
– Definition of Terms and acronyms
