1. WORK EXPERIENCES
July to Dec
2016
Sept 2015 to
Dec 2015:
May 2015 to
June 2015:
Feb 2015:
Summer
2014:
June 2013 to
Sept 2013:
April 2013 to
June 2013:
Many
seasonal
jobs:
- Marketing and sales coordinator – Soil Mate (Kelowna, Canada)
Marketing strategy and Social Media management,
Sales prospection, calls, closing deals and creating customer profiles,
Event Planning and Attendance, Website management, translations,
Customer feedback analysis to adapt the company’s strategy.
- Marketing Ambassador – Skema BS (Lille, France)
Lead a marketing team tasked with increasing student enrollment rates
- Data analyst – Ciblexperts (Paris, France)
Gathered, classified and matched petrochemical information to
constitute a time scale database used by financial experts to evaluate a
€ 67 million business case.
- Customer Experience Representative– Skema Conseil (Lille)
Executed client surveys to gain a deeper understanding of current
service levels and areas for improvement.
- Supervisor – Gigi à la mer (clothing shop) – (Belle-île, France)
Managed store inventory, directly liaised and negotiated with
suppliers, analysed trends and obtained customer feedback to develop
the summer inventory plan, customer sales and daily accounting.
- Supervisor – Sancho Bakery Café (Perth- Australia)
Supervised a team of 12 staff members, managed inventory and
product orders, tracked and compared financial metrics, dealt with
customer complaints.
- Analyst Intern–Environmental and Compliance Standards
Department – Rio Tinto Iron Ore (Perth, Australia)
Managed mine pit license database and renewal request.
Barmaid - the Hill (Sydney), Waitress – The precinct (Perth) and U
valentinu (Corsica), accounting tutor (Lorient), Salesperson – La
trinitaine, Hostess for many events, Au pair…
SKILLS
Computer skills:
 Microsoft PowerPoint,
Access, Excel, Word
 SAGE Accounting software
 SPHINX
 Timeline, Buffer,
Mailchimp,
 Social medias
Language:
 French (mother tongue)
 English (fluent)
Worked 1 year in Australia and Canada.
TOEIC: 970/990
TOEFL: 637/670
 Spanish: (Conversational)
Completed training:
 Conflict resolution
 Mediation and negotiation
Mobility:
 Driver license - 2011
 2 years of international
mobility
Personnal interests
Traveling:
Canada, USA, Australia, Asia,
south America, Europe…
Sports
 Horse riding (10 years of
competition, gallop-level 7)
 Hiking, yoga, surf, long
board, Ski, Running..
Master Student Intership
Entrepreneurial, sociable, adaptable and reliable business
and management master student currently seeking a 5 to
6 months internship.
EDUCATION
Spring 2016
2014-2015
2011-2013
2011
- Master Exchange program University of Victoria (Canada)
Service management specialization.
- Licence in Business Administration and Management
Skema Business School, Lille (France).
- Business and Administration Management Diploma
Specialized in small and medium organization management
Technical University of Vannes (France),
- Economic and social High School Diploma with honors.
Volunteering
 Event manager for Apsara, a
humanitarian association,
 2 months of volunteering in
an orphelinage in Cambodia
 Vice president of Equiterre,
an environmental
association.
 Volonteer at Casa Surf, a
Surf hostel in Costa Rica.
23 years old
French nationality
593 Rose Street,
Kelowna, BC, Canada
luannpouliquen@gmail.com
Luann POULIQUEN