1. LOUIS C. JONES III
louisjonesca@sbcglobal.net ~ 949.702.7450
RETAIL SALES MANAGEMENT
An accomplished retail executive with experience in District Sales Management and Store General
Management. I am a leader who can analyze information, identify root cause and develop and implement a
strategy to achieve results. An effective communicator and mentor, I lead with integrity to develop teams
that are engaged and exceed client expectations.
 Multi-site Retail Management
 Leadership Development/Mentor
 Financial Planning and P&L Analysis
 Sales Training Facilitator
 Merchandise Planning and Allocation
 Change Management/Coach
PROFESSIONAL EXPERIENCE
MICHAELS STORES INC. 2015-2016
General Manager, Aliso Viejo, CA
Leadership of specialty craft store with sales of $5 million. Consistently achieved results with intense focus
on sales growth, inventory integrity and customer service. Exceeded facility standards while achieving
operational expense goals. Responsible to recruit, hire and train workforce.
 Improved inventory shrink results by 50 basis points over goal through operational controls and
improved inventory management standards
 Successfully executed in store education program improving sales by 220 basis points and custom
floral sales by 340 basis point verses district decreases
 Increased average retail ticket by 250 basis points
SEARS HOLDINGS CORPORATION 2010-2014
General Manager, South Coast Plaza, Santa Ana, CA
Successful leadership of $36 million full line department store with more than 200 associates. Consistently
achieved sales and revenue targets through effective merchandising, inventory management and leadership
development. Planned and executed sales and selling skills training with emphasis on building relationships,
selling skills and business acumen. Project Manager for full-store major remodel.
 Achieved #1 rank in Sears for EBITDA
 Achieved top 25% in sales rank. Received national recognition for sales increase of 20% over plan
for the Kardashian Clothing Line and mattress sales improvement of 60% over previous year
 Reduced staff turnover and achieved top 25% rank nationwide in workforce retention.
CVS PHARMACY 2009-2010
General Manager, Laguna Hills, CA
Provided leadership and strategic operation of retail pharmacy. Overall leadership and policy
implementation of retail pharmacy to include sales and inventory security and compliance with HIPPA
regulations. Coordinated with vendors on sales event and assortments.
 Improved sales to the #1 rank in district through inventory management and associate productivity
improvements
 Positive margin gains of 2.5% through focus on non-productive inventory and operational processes

2. LOUIS C. JONES III
CIRCUIT CITY STORES, INC. 1994-2009
District Sales and Transformation Manager, Orange County, CA 2006-2009
Multi-unit manager of a 9-store district with sales of $75 million. Developed and initiated strategies to
achieve sales and profit growth through financial planning, associate development and customer service.
Facilitated associate and management training with focus on change management, leadership development,
selling skills and client relations. Member of National Transformation team partnering with McKinsey & Co.
on time studies, operational efficiency and associate engagement to facilitate change management.
 Reduced operational costs by 8% by implementing new processes and operational standards
 Improved gross margins by 1.5% with focus on merchandising standards and selling skills
improvements
Store Manager, Brea, Orange, Fullerton, Irvine 1994-2006
Progressive assignments as store manager with increasing responsibilities based on financial, operating,
team building and leadership performance. Accountable for sales, revenue and NOP attainment.
 Elite Team Manager assigned to regional staff to develop store leadership and associate talent in
sales and profits, merchandising and customer service
 Mentored 10 associates to management level positions
 National recognition for leadership and store engagement and associate participation in selling skills
training
SEARS ROEBUCK AND COMPANY 1988-1994
District Business Manager, Washington D.C. 1992-1994
District manager of 9-store district with sales exceeding $62 million. Responsible for leadership and
operations including sales and inventory management, P & L responsibility, merchandising, expense and
shrink management and staff development and training
REGIONAL MERCHANDISE MANAGER, BETHESDA, MD 1988-1992
Merchant responsible for assorting buying, merchandising, advertising of hardware, lawn and garden
products, seasonal and holiday merchandise for 110 stores in the Washington region from New York to North
Carolina
EDUCATION
UNIVERSITY OF MARYLAND
Major: Business Administration/Marketing
PROFESSIONAL MANAGEMENT AND SALES TRAINING
 Successful Management Work Series
 Sales Leadership
 Effective Human Relations
 Professional Selling Skills
 Change Management
 Behavioral Management