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Project Administator GS Job Specification (1)
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Project Administator GS Job Specification (1)
1.
Project Administrator –Global
Surgery Job Purpose:To effectivelydeliverhigh-qualityeventmanagementadministrativesupportincluding accuratelydeliveringall delegateanddatabase managementprocesses. Job Context:Reportingto AccountManager Direct Reports: None Key Responsibilities: 1. Delegate Management Supportthe invitation&attendee managementprocessincludingmeetingregistration,air travel,housing&groundtransportation,asrequired Manage delegate requestsandcommunicate programmeandlogistical information Assistwith attendee communicationsandassociatedtimelines Monitoringclientinbox Use clientdrivensystemse.g.Phoenix,where applicable Use Ashfielddrivensystemse.g. AgoraLive where applicable Ensure all businesscritical deadlinesfordelegate managementandcommunicationare metfor each programme Assistwithdocumentuploadtoclientcompliance site 2. Course Materials Produce andarrange despatchof delegate materialsandotherinformation Ensure all businesscritical deadlinesare metforeachprogramme Deliverfirstclasscustomerserviceinline withclients’objectives 3. ClientLiaisonand Development Manage clientcommunicationsandassociatedtimelines Manage clientrequestsandcommunicate programmeandlogistical information Fosterthe developmentof the clientaccountbymanagingdelegaterelationshipsthrough exceptionaloperational delivery 4. Financial Management Collationandfilingof supplierinvoices Inputtingfinancial datatoclientcreditcardreconciliationsystemonamonthlybasis Followupsupplierinvoices includingfacultytraining orders Processingandtrackingdelegate expenses 5. Post Course Administration EvaluationAnalysis - Collate completedformsposteventacrossprogramme anddocument findingsforreporting Update clientreportingtrackerwithevaluationmetricsandattendeenumbers SignIn Sheetuploadtoclient systems
2.
6. Reporting Work
withProjectManagers to ensure Course Roadmapsinformationisaccurate andupdated on a regularbasis 7. General Supportwiderprogramme asrequiredduringpeakperiods onadhoc basis Stationerymonitoringandordering Attendance &contributionatteammeetings Effective interactionwithotherdepartments - e.g.IT,Finance,HR,Travel Coverfor companyreceptionasrequired –ad hoc basis Responsibilityformaintainingparkingschedule Accurate written& verbal communications Displayanunderstandingof compliance,includingABPIandPharmaGuidelines Complywithall companyandClientpoliciesandprocedures,includingthose relatingtoHealth & Safety Complywithall Client&companyprivacy& securityprotocols Achieve all Clientand/orcompanydrivenService Level Agreements(SLAs) forall events Maintaingoodlong-termrelationshipswithsuppliers,toensure the bestvalueformoneyfor clients Developandapplyagood knowledgeof the company’srange of services Developandapplyagood understandingof clients’businessesandproducts Assistnewstartersinthe role of ‘Buddy’whenrequired Understandandapplythe company’sVisionandValuesatall times Qualificationand Experience Requirements: Eventmanagementexperience withinanagencyenvironmentisbeneficial Workingwithinahealthcare clientbase wouldbe anadvantage Experience inadministrationprocesses To displayexcellentwrittenandverbal communicationskills,particularlyareas relatingto spelling,grammarandpunctuation To showabilitytoworkwithintightdeadlinesandschedules To displayanalignmentwithcompanyvaluesincludingpassion,integrity,honestyandrespect To assistwithotherteamsas and whenrequireddependentonworkload Computerliteracy Excellenttime management Accurate writtenandspokencommunicationskills Abilitytoprioritiseownworkload Excellentnumeracyanddatabase managementskills Computerliteracy,onall relevantinternal andexternal systems Location: The jobholderisrequiredtobe locatedat AshfieldMeetings&EventsHeadquarters,Ashbyde la Zouch.
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