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ADVERTISING MANAGEMENT
CREATIVE STRATEGY: IMPLEMENTATION AND
EVALUATION
CHAPTER:3
4.Advertising appeals
 Rational appeal
 Emotional appeal
 Additional types of appeals
ADVERTISING APPEALS
 Advertising appeal is defined as strategies for
grabbing the attention of people to persuade them to
purchase the product or service.
 The approach used to attract the attention of
consumers.
 To influence consumer feelings toward a product,
service, or cause.
TYPES OF ADVERTISING APPEAL
 At the broadest level, these approaches are
generally broken into two categories:
 informational/rational appeals and
 emotional appeals.
RATIONAL APPEALS
 Informational/rational appeals
 focus on the consumer’s practical, functional, or utilitarian need
for the product or service and
 emphasize features of a product or service and/or
 the benefits or reasons for owning or using a particular brand.
The content of these messages emphasizes facts, learning, and the
logic of persuasion.
Rational-based appeals tend to be informative, and advertisers
using them generally attempt to convince consumers that their
product or service has a particular attribute(s) or provides a
specific benefit that satisfies their needs.
RATIONAL APPEAL EXAMPLES :
 The Horlicks advertisement below shows the
necessity of a child to consume it in order to
grow tall, strong and sharp.
Colgate – "It cleans your
breath while it cleans your teeth”
TYPES OF RATIONAL APPEALS
 Several types of advertising appeals that fall under the category of
rational approaches are:
 feature,
 competitive advantage,
 favorable price,
 news, and
 product/service popularity appeals.
1.Ads that use a feature appeal focus on the dominant traits of the
product or service.
These ads tend to be highly informative and present the customer
with a number of important product attributes or features that will
lead to favorable attitudes and can be used as the basis for a
rational purchase decision.
Technical and high-involvement products such as automobiles often
use this type of advertising appeal.
TYPES OF RATIONAL APPEALS
2. When a competitive advantage appeal is used, the
advertiser makes either a direct or an indirect
comparison to another brand (or brands) and
usually claims superiority on one or more attributes.
3. A favorable price appeal makes the price offer the
dominant point of the message.
Price appeal advertising is used most often by
retailers to announce sales, special offers, or low
everyday prices.
TYPES OF RATIONAL APPEALS
4.News appeals are those in which some type of
news or announcement about the product, service,
or company dominates the ad.
 This type of appeal can be used for a new product
or service or to inform consumers of significant
modifications or improvements.
 This appeal works best when a company has
important news it wants to communicate to its
target market.
TYPES OF RATIONAL APPEALS
5.Product/service popularity appeals stress
the popularity of a product or service by pointing out
the number of consumers who use the brand, the
number who have switched to it, the number of experts
who recommend it, or its leadership position in the
market.
 The main point of this advertising appeal is that the
wide use of the brand proves its quality or value and
other customers should consider using it.
A RATIONAL, “POPULARITY” APPEAL
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
EMOTIONAL APPEALS
 Emotional appeals relate to the customers’ social
and/or psychological needs for purchasing a product or
service.
 Many consumers’ motives for their purchase decisions
are emotional, and their feelings about a brand can be
more important than knowledge of its features or
attributes
EMOTIONAL APPEALS
 Many feelings or needs can serve as the basis for
advertising appeals designed to influence consumers on
an emotional level.
 These appeals are based on the psychological states or
feelings directed to the self (such as pleasure or
excitement), as well as those with a more social
orientation (such as status or recognition).
Personal
•Safety
•Security
•Fear
•Love, Affection
•Happiness, Joy
•Nostalgia
•Sentiment
•Excitement
•Sorrow, Grief
Appealing to Personal States or
Feelings
Status
Acceptance
Respect
Approval Affiliation
Belonging
Rejection Recognition
Embarrass-
ment
Involvement
Acceptance
Respect
Approval Affiliation
Belonging
Rejection Recognition
Embarrassment
Involvement
BASES FOR EMOTIONAL APPEALS
(APPEALING TO SOCIAL-BASED FEELINGS)
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Social-Based
Feelings
EMOTIONAL APPEALS
Fear Appeal
 Fear is also an important factor that can have incredible
influence on individuals.
 Fear is often used to good effect in advertising and
marketing campaigns of beauty and health products
including insurance.
 Advertising experts indicate that using moderate levels of
fear in advertising can prove to be effective.
 For example : Tobacco kills
EMOTIONAL APPEALS
 Humor Appeal
 Humor is an element that is used in around 30% of the
advertisements.
 Humor can be an excellent tool to catch the viewer’s attention
and help in achieving instant recall which can work well for the
sale of the product.
 Humor can be used effectively when it is related to some benefit
that the customer can derive without which the joke might
overpower the message.
Kit Kat - Dancing Babies
Commercial,
TRANSFORMATIONAL AD
 A transformational ad is defined as “one which
associates the experience of using (consuming) the
advertised brand with a unique set of psychological
characteristics which would not typically be
associated with the brand experience to the same
degree without exposure to the advertisement.”
 Transformational ads create feelings, images,
meanings, and beliefs about the product or service
that may be activated when consumers use it,
transforming their interpretation of the usage
experience.
TRANSFERRING IDEAS
AND EMOTIONS
transferring ideas and
emotions from one thing
to another
 Ex:
“Mint Fresh and get a
breath of springtime”
ADDITIONAL TYPES OF APPEALS
 Reminder advertising:
 Reminder advertising, which has the objective of
building brand awareness and/or keeping the brand
name in front of consumers.
 Well-known brands and market leaders often use
reminder advertising.
 Products and services that have a seasonal pattern to
their consumption also use reminder advertising,
particularly around the appropriate period.
 For example, marketers of candy products often
increase their media budgets and run reminder
advertising around Halloween, Valentine’s Day,
Christmas, and Easter.
Reminder
Advertising
ADDITIONAL TYPES OF APPEALS
 Advertisers introducing a new product often use teaser
advertising, which is designed to build curiosity,
interest, and/or excitement about a product or brand by
talking about it but not actually showing it.
 Teasers, or mystery ads as they are sometimes called,
are also used by marketers to draw attention to
upcoming advertising campaigns and generate interest
and publicity for them.
 Music can be used as types of advertising appeals as it has a
certain intrinsic value and can help in increasing the
persuasiveness of the advertisement.
 It can also help catch attention and increase customer recall.
 The Idea- ‘Honey Bunny’ jingle is in a very funny voice and well
rhymed. It is equal to a song, and because of that customers
register it easily.

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Lec 2.pptx

  • 1. ADVERTISING MANAGEMENT CREATIVE STRATEGY: IMPLEMENTATION AND EVALUATION CHAPTER:3
  • 2. 4.Advertising appeals  Rational appeal  Emotional appeal  Additional types of appeals
  • 3. ADVERTISING APPEALS  Advertising appeal is defined as strategies for grabbing the attention of people to persuade them to purchase the product or service.  The approach used to attract the attention of consumers.  To influence consumer feelings toward a product, service, or cause.
  • 4. TYPES OF ADVERTISING APPEAL  At the broadest level, these approaches are generally broken into two categories:  informational/rational appeals and  emotional appeals.
  • 5. RATIONAL APPEALS  Informational/rational appeals  focus on the consumer’s practical, functional, or utilitarian need for the product or service and  emphasize features of a product or service and/or  the benefits or reasons for owning or using a particular brand. The content of these messages emphasizes facts, learning, and the logic of persuasion. Rational-based appeals tend to be informative, and advertisers using them generally attempt to convince consumers that their product or service has a particular attribute(s) or provides a specific benefit that satisfies their needs.
  • 6. RATIONAL APPEAL EXAMPLES :  The Horlicks advertisement below shows the necessity of a child to consume it in order to grow tall, strong and sharp. Colgate – "It cleans your breath while it cleans your teeth”
  • 7. TYPES OF RATIONAL APPEALS  Several types of advertising appeals that fall under the category of rational approaches are:  feature,  competitive advantage,  favorable price,  news, and  product/service popularity appeals. 1.Ads that use a feature appeal focus on the dominant traits of the product or service. These ads tend to be highly informative and present the customer with a number of important product attributes or features that will lead to favorable attitudes and can be used as the basis for a rational purchase decision. Technical and high-involvement products such as automobiles often use this type of advertising appeal.
  • 8. TYPES OF RATIONAL APPEALS 2. When a competitive advantage appeal is used, the advertiser makes either a direct or an indirect comparison to another brand (or brands) and usually claims superiority on one or more attributes. 3. A favorable price appeal makes the price offer the dominant point of the message. Price appeal advertising is used most often by retailers to announce sales, special offers, or low everyday prices.
  • 9. TYPES OF RATIONAL APPEALS 4.News appeals are those in which some type of news or announcement about the product, service, or company dominates the ad.  This type of appeal can be used for a new product or service or to inform consumers of significant modifications or improvements.  This appeal works best when a company has important news it wants to communicate to its target market.
  • 10. TYPES OF RATIONAL APPEALS 5.Product/service popularity appeals stress the popularity of a product or service by pointing out the number of consumers who use the brand, the number who have switched to it, the number of experts who recommend it, or its leadership position in the market.  The main point of this advertising appeal is that the wide use of the brand proves its quality or value and other customers should consider using it.
  • 11. A RATIONAL, “POPULARITY” APPEAL © 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
  • 12. EMOTIONAL APPEALS  Emotional appeals relate to the customers’ social and/or psychological needs for purchasing a product or service.  Many consumers’ motives for their purchase decisions are emotional, and their feelings about a brand can be more important than knowledge of its features or attributes
  • 13.
  • 14. EMOTIONAL APPEALS  Many feelings or needs can serve as the basis for advertising appeals designed to influence consumers on an emotional level.  These appeals are based on the psychological states or feelings directed to the self (such as pleasure or excitement), as well as those with a more social orientation (such as status or recognition).
  • 16. Status Acceptance Respect Approval Affiliation Belonging Rejection Recognition Embarrass- ment Involvement Acceptance Respect Approval Affiliation Belonging Rejection Recognition Embarrassment Involvement BASES FOR EMOTIONAL APPEALS (APPEALING TO SOCIAL-BASED FEELINGS) © 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Social-Based Feelings
  • 17. EMOTIONAL APPEALS Fear Appeal  Fear is also an important factor that can have incredible influence on individuals.  Fear is often used to good effect in advertising and marketing campaigns of beauty and health products including insurance.  Advertising experts indicate that using moderate levels of fear in advertising can prove to be effective.  For example : Tobacco kills
  • 18.
  • 19. EMOTIONAL APPEALS  Humor Appeal  Humor is an element that is used in around 30% of the advertisements.  Humor can be an excellent tool to catch the viewer’s attention and help in achieving instant recall which can work well for the sale of the product.  Humor can be used effectively when it is related to some benefit that the customer can derive without which the joke might overpower the message. Kit Kat - Dancing Babies Commercial,
  • 20. TRANSFORMATIONAL AD  A transformational ad is defined as “one which associates the experience of using (consuming) the advertised brand with a unique set of psychological characteristics which would not typically be associated with the brand experience to the same degree without exposure to the advertisement.”  Transformational ads create feelings, images, meanings, and beliefs about the product or service that may be activated when consumers use it, transforming their interpretation of the usage experience.
  • 21. TRANSFERRING IDEAS AND EMOTIONS transferring ideas and emotions from one thing to another  Ex: “Mint Fresh and get a breath of springtime”
  • 22. ADDITIONAL TYPES OF APPEALS  Reminder advertising:  Reminder advertising, which has the objective of building brand awareness and/or keeping the brand name in front of consumers.  Well-known brands and market leaders often use reminder advertising.  Products and services that have a seasonal pattern to their consumption also use reminder advertising, particularly around the appropriate period.  For example, marketers of candy products often increase their media budgets and run reminder advertising around Halloween, Valentine’s Day, Christmas, and Easter.
  • 24. ADDITIONAL TYPES OF APPEALS  Advertisers introducing a new product often use teaser advertising, which is designed to build curiosity, interest, and/or excitement about a product or brand by talking about it but not actually showing it.  Teasers, or mystery ads as they are sometimes called, are also used by marketers to draw attention to upcoming advertising campaigns and generate interest and publicity for them.
  • 25.
  • 26.  Music can be used as types of advertising appeals as it has a certain intrinsic value and can help in increasing the persuasiveness of the advertisement.  It can also help catch attention and increase customer recall.  The Idea- ‘Honey Bunny’ jingle is in a very funny voice and well rhymed. It is equal to a song, and because of that customers register it easily.