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The impact of user interfaces for CAT
on time, quality and user satisfaction



               Author: Lisa Koeman
            Supervisor: Christof Monz
Why?
An example: Internet population over the years
                                       1990

                                        0,1%


                                               8%



                                                    15%



                                                      0,2%




                            77%




      Africa                      Asia               Europe
      Middle East                 North America      Latin America / Caribbean
      Oceania / Australia
An example: Internet population over the years
                                                                           2011
              1990
                                                                           1%
              0,1%
                                                                                6%
                                                                     10%
                     8%



                               15%                       13%



                                 0,2%
                                                        3%
                                                                                           44%




   77%
                                                               23%




         Africa                         Asia                   Europe
         Middle East                    North America          Latin America / Caribbean
         Oceania / Australia
An example: Internet population over the years
                                                               2011

                                                               1%

                                                                    6%
                                                         10%




                                             13%



          1990
                                            3%
                                                                               44%




                                                   23%




      Africa                Asia                   Europe
      Middle East           North America          Latin America / Caribbean
      Oceania / Australia
How can we make all this information
     accessible to all people?
Machine translation




Source text                         Machine translation
But...
Machine translation




   “The machine                               “De automatische
translations simply                         vertalingen eenvoudig
   aren't perfect”                             zijn niet perfect”
However, machine translation
does bring speed & consistency


             So...
Computer-aided Translation




Source text          Machine translation   Final translation
Whether and to what extent do different
 translation interfaces impact the post-
               editing task?
How?
Functionality
              analysis




Eight experimental translation interfaces
Experimental design



                     - time per word
                     - correct for translators’
            time
                      speed
          quality
user satisfaction              ti (x,y)−tx,y
                             n            ¯
                                                        
                                     ¯
                                     tx,y
                                                 ×100
                        ¯
                        d=   i=1
                                        s
Experimental design




            time
          quality
user satisfaction
                          team of judges
                                     
                          κw = 1 −    wij poij
                                       wij pcij
Experimental design




            time
          quality
user satisfaction
                              survey
What?
Results: time
            9,00


            6,75
Frequency




            4,50


            2,25


              0
              -0,225    -0,150   -0,075      0        0,075       0,150   0,225   0,300
                                     Time per word (in minutes)

              Source text only               Source text + machine translation
              Machine translation only       Source text + machine translation + alternatives
Results: quality


    1    2    3     4     5                1   2    3    4   5
1   15   4    0     1     0         1   13     5    2    1   1
2   9    14   7     4     7         2      4   11   6    6   8
3   4    7    9     5     14        3      6   3    10 11    8
4   5    9    11 14 12              4      3   5    12 15 20
5   10   3    10    8     10        5      2   6    10 12 12
         Adequacy                              Fluency
Results: user satisfaction

             13%




    29%
                                  58%




          Preference for sentence view
          Preference for document view
          No preference
One of
the results
Results: an example

    ‘Document view’              ‘Sentence view’




Signi cantly less time    Signi cantly better quality
                          Signi cantly preferred
In
conclusion
1


Presented a way to compare
   translation interfaces
2


  Found signi cant differences in
time, quality and user satisfaction
  between translation interfaces
3


         Contributed to
      existing CAT research
and looked at translator behaviour
4

            Results can be used
       as recommendations for the
   development of translation interfaces,
although further research is recommended
Any
 questions?




contact: lisa.koeman@student.uva.nl

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The impact of user interfaces for CAT on time, quality and user satisfaction

  • 1. The impact of user interfaces for CAT on time, quality and user satisfaction Author: Lisa Koeman Supervisor: Christof Monz
  • 3. An example: Internet population over the years 1990 0,1% 8% 15% 0,2% 77% Africa Asia Europe Middle East North America Latin America / Caribbean Oceania / Australia
  • 4. An example: Internet population over the years 2011 1990 1% 0,1% 6% 10% 8% 15% 13% 0,2% 3% 44% 77% 23% Africa Asia Europe Middle East North America Latin America / Caribbean Oceania / Australia
  • 5. An example: Internet population over the years 2011 1% 6% 10% 13% 1990 3% 44% 23% Africa Asia Europe Middle East North America Latin America / Caribbean Oceania / Australia
  • 6. How can we make all this information accessible to all people?
  • 7. Machine translation Source text Machine translation
  • 9. Machine translation “The machine “De automatische translations simply vertalingen eenvoudig aren't perfect” zijn niet perfect”
  • 10. However, machine translation does bring speed & consistency So...
  • 11. Computer-aided Translation Source text Machine translation Final translation
  • 12. Whether and to what extent do different translation interfaces impact the post- editing task?
  • 13. How?
  • 14. Functionality analysis Eight experimental translation interfaces
  • 15. Experimental design - time per word - correct for translators’ time speed quality user satisfaction ti (x,y)−tx,y n ¯ ¯ tx,y ×100 ¯ d= i=1 s
  • 16. Experimental design time quality user satisfaction team of judges κw = 1 − wij poij wij pcij
  • 17. Experimental design time quality user satisfaction survey
  • 18. What?
  • 19. Results: time 9,00 6,75 Frequency 4,50 2,25 0 -0,225 -0,150 -0,075 0 0,075 0,150 0,225 0,300 Time per word (in minutes) Source text only Source text + machine translation Machine translation only Source text + machine translation + alternatives
  • 20. Results: quality 1 2 3 4 5 1 2 3 4 5 1 15 4 0 1 0 1 13 5 2 1 1 2 9 14 7 4 7 2 4 11 6 6 8 3 4 7 9 5 14 3 6 3 10 11 8 4 5 9 11 14 12 4 3 5 12 15 20 5 10 3 10 8 10 5 2 6 10 12 12 Adequacy Fluency
  • 21. Results: user satisfaction 13% 29% 58% Preference for sentence view Preference for document view No preference
  • 23. Results: an example ‘Document view’ ‘Sentence view’ Signi cantly less time Signi cantly better quality Signi cantly preferred
  • 25. 1 Presented a way to compare translation interfaces
  • 26. 2 Found signi cant differences in time, quality and user satisfaction between translation interfaces
  • 27. 3 Contributed to existing CAT research and looked at translator behaviour
  • 28. 4 Results can be used as recommendations for the development of translation interfaces, although further research is recommended