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CASE STUDY
                                        Mixopolis


                                          by
                                  Diana Wieden-Bischof




This document is part of the overall European project LINKS-UP - Learning 2.0 for an Inclusive
Knowledge Society – Understanding the Picture. Further case studies and project results can be
downloaded from the project website http://www.linksup.eu.


Copyright
                       This work has been licensed under a Creative                   Commons      License:
                       Attribution-NonCommercial-NoDerivs
                       http://creativecommons.org/licenses/by-nc-nd/3.0/




                           This project has been funded with support from the European Commission. This
                           publication reflects the views only of the author(s), and the Commission cannot be
                           held responsible for any use which may be made of the information contained
                           therein.
A lot of projects in the field of promoting migrants deal with the deficit oriented ap-
          proach e.g. in which field are the weaknesses located or in which area do we have to
          train and promote pupils. This kind of approach very often leads to frustration and de-
          motivation of adolescents with a migration background.
          A lot of adolescent with migration background have a great interest in their educational
          biography or professional orientation and want to actively organise, create and person-
          alise their life and career panning but very often they get thwart because of language
          problems and cultural differences. Approximately two-thirds of students with a migra-
          tion background visit the secondary modern school. Although they have mostly the
          same educational qualification as adolescent with no migration background, they exper-
          ience significant disadvantages especially at the labour market and in the course of pro-
          fessional orientation for the benefit of others.

          Case profile – Mixopolis in a nutshell

                                      Mixopolis
                                      Intercultural online portal for adolescents to promote profes-
                                      sional orientation




Website                               http://www.mixopolis.de
Status                                Active/running (2008 – 2010)
                                      Mag. Susanne Hehl
Interviewed person
                                      Schulen ans Netz e.V.
                                      Ministry of Education and Research, DE
Funded and promoted by…
                                      European Social Fund, DE
                                      Combination of formal setting (e.g. schools) and informal setting
Location of the Learning Activities
                                      (e.g. home)
                                      young migrants from 14 years upwards

Target group(s)                       multipliers and trainers (from schools, associations, youth welfare)
                                      which support the adolescent person in their professional orienta-
                                      tion
Number of users                       250 multipliers and 1000 adolescents as members
Educational Sector(s)                 Secondary School, Vocational Education & Training [VET]
Category of the Learning Activities   combination of formal, non-formal, informal
Web 2.0 technologies used...          Wiki, blog, chat, forum, social bookmarks, social networking tools
Methods to support inclusion          (Peer) e-mentoring



          Short description and key characteristics
          The project idea of Mixopolis builds on the useful experiences of other projects of Schu-
          len ans Netz e.V. especially the project LIFT (Lernen, Integrieren, Fördern, Trainieren;


                                                   2
2005 – 2007) with a strong deficit approach and LizzyNet (http://www.lizzynet.de; 2000
           – 2007) where a lot of experiences in this field could be collected during the last years.
           Furthermore the project bases on surveys and studies. Schulen ans Netz e.V. was foun-
           ded in 1996 and is a non-profit association, which promotes the further development of
           innovative and sustainable educational concepts in the area of digital media.

           Key characteristics
           Mixopolis (01/2008 – 12/2010; http://www.mixopolis.de) is funded by the Federal Min-
           istry of Education and Research (BMBF) and the European Social Fund Germany (ESF)
           with approximately two million Euro and wants to avoid with its online offers the voca-
           tional and educational disadvantage and discrimination of adolescents with a migration
           history. There are a lot of further partners involved in the project for example co-opera-
           tion partners (e.g. schools, universities, organisations, other projects) and media part-
           ners which support the project in different ways1. The Webdesign and technical imple-
           mentation of Mixopolis was realised by DigiOnline GmbH. Mixopolis is a licensed version
           of WebWeaver® 3.4 Suite.

           Dimension of learning and inclusion
           The aim of Mixopolis is to accompany adolescents in the phase of education and profes-
           sional orientation. It promotes the educational participation of adolescents with diverse
           offers e.g. e-mentoring service, discussion forum, training centre with online courses
           and a magazine that counteracts the various constraints. The project focuses on the
           “empowerment strategy” where adolescents are empowered to develop confidence in
           their own capacities. They should identify and recognise their strengths to better visual-
           ise them to other parties in the school sector or at the labour market. The intercultural
           online platform of Mixopolis offers a possibility for these adolescents to exchange with
           others and to create a place of interest where they can contribute. To use all functions
           of the online portal the users have to register for free. In the first place the project ad-
           dresses students with a migration history from 14 years upwards, but integration and
           migration cannot work if other groups are excluded and not involved. So it is also im-
           portant for Mixopolis that adolescents in general can cross-link and network at the plat-
           form with all community members. Mixopolis stipulates clearly and precisely the them-
           atic backgrounds in the community with topics like professional orientation and intercul-
           tural competencies. They provide topics the members can really talk and exchange
           about. In addition to this information and community portal, Mixopolis offers also a
           training area where students can on one side try and find out what their strengths are
           and on the other side build on them.

           Innovative elements and key success factors
           Mixopolis follows an innovative approach and provides a peer e-mentoring service. This
           means that not only on e-mentor is responsible for one member (tandem mentoring)
           but all e-mentors take care of all members. Therefore the portal offers the opportunity
           to discuss specific issues and professional development options with various e-mentors
           in the community also from an area other than their own. E-mentors of Mixopolis are

1
    More information about the involved network partners are available under: http://ww-
    w.mixopolis.de/ww3ee/2516560.php?sid=72529894215927599427537603811540


                                                    3
young (experienced) adults which have already started a vocational training or an aca-
demic study and have completed successfully parts of their own professional career. The
currently eighteen e-mentors help with words and deeds and they answer questions
and give advice, tips and suggestion about school, career choice, academic study, media
as well as intercultural contents. To qualify as an e-mentor it is necessary to be between
18 and 29 years old. The co-ordinators of Mixopolis try to have a balanced proportion
between female and male mentors, to have mentors with a migration background, to
get mentors with different educations and vocational trainings and to cover the regional
provinces. The members can get in contact with the e-mentors via MixMail or Quick
Message when they have a personal question or via the forum, chat or different clubs
on Mixopolis.
E-mentors take care on clubs with different special topics and adolescents can enter
them after a short confirmation and discuss and work together on documents with like-
minded people. Mixopolis also provides the possibilities for multipliers (e.g. school insti-
tutions) to open a private/closed club (Figure 1) so that they can generate outputs in the
clubs. It is also important that Mixopolis provides a guideline for multipliers, how to use
the online portal and the tools as well as how to use the materials, otherwise they
wouldn’t use it. Very soon multiplier will be able to develop their own learning objects
and units within the club and they will be able to check if their target group of adoles-
cents have already completed the assigned tasks given by them.




               Figure 1: Examples of some open and private/closed clubs at Mixopolis [06/2010]


The clubs include a lot of varied tools and functionalities like blogs, forums, wikis for col-
laborative working, a media centre for uploading and downloading files, a calendar and


                                         4
notes function and bookmarks (e.g. del.icio.us, digg…). Furthermore if a user wants to
know what others are thinking about a special topic, it is also possible for him/her to
use the survey tool and to start a poll. Each responsible club administrator can adapt the
structure of the club and can remove tools and functionalities (e.g. calendar, chat…) ac-
cording to the requirements and also to make it less complex for the users (Figure 2).




                                                               Figure 2: Club: Abi & Studium


Besides the clubs, members can participate also in the official Mixopolis forum outside
the clubs, take an active part in the chats where different topics are discussed from time
to time, participate in courses provided at the training centre or read and write for the
magazine.
Adolescents can actively participate and write contributions (e.g. book reviews, inter-
views) for the Mixopolis magazine which is administered by an editorial. This also offers
a change that the members can show their strengths to a large audience in the Web. For
Mixopolis it is important that the stories get a face otherwise the users acquire the basic
information from different other places in the Internet. Outputs from the clubs and for-
um discussions give a hint about hot topics for the magazine and get linked.
At the training centre of Mixopolis, the adolescents can subscribe for different courses
to the main topics application, competencies, academic study & job and trade. The
courses are also listed in a special personal area called “Mein Mixopolis” (My Mixopolis)
where users can organise their training plans, can also manage their profile, photos, cal-
endar, notes, friend lists, blogs and can upload and download documents in the media
centre. Future plans to expand the service of “Mein Mixopolis” for the users will be the


                                        5
possibility to manage their own contributions, written assignments or articles as well as
game and test results of the Citygame Mixopoly and Mixopolis quiz and further to
present or make the knowledge they have identified, acquired or expanded during their
activities at Mixopolis transparent to third parties.
The online portal with its rich offer of multimedia possibilities is designed this way to
support non-linear learning that means it offers a combination of an information area, a
communication and a learning area and the adolescents are able to use and select the
parts they find helpful and suitable. The implementation and mixture of these three
parts was a very challenging task for Mixopolis and for the technical providers of the
portal, because the possibilities of cross-linking between these areas have to be given.
Mixopolis engages the users in every part of the portal and help them to develop their
soft skills like self-esteem, self-confidence, mutual appreciation, intercultural competen-
cies, to take responsibility for their own acting, the capacity of teamwork and the ability
to communicate.

Problems encountered and lessons learned
Since the start of Mixopolis in January 2008 the project has passed through some
changes. In the original concept the project coordinator wanted to address the adoles-
cents in an instant as a direct target group on e.g. exhibitions and fairs. But after a while
they had to admit that it is very difficult to approach the crowd of youngsters straight-
forward with learning offers while there are other platforms which provide more inter-
esting content and have a greater marketing budgets and promotional frame. It is al-
ways difficult to address people with educational offerings and therefore Mixopolis had
to change their strategy. Now the target group is addressed over third parties and re-
spectively multipliers like teachers, trainers, migrant organisations, and youth welfares
etc. who work with the adolescents and support them in their professional orientation
also with different materials from Mixopolis. This strategy works much better for Mixo-
polis because via this way on one hand for example teachers recommend the portal to
their students and work with them on it, so students get to know how they can use it
and on the other hand much more members get generated for the community. Cur-
rently Mixopolis has about 250 multipliers and 1000 adolescents as members but there
is always a kind of fluctuation (e.g. semester has ended; the need of the student is ful-
filled).




                                        6
Collaborating institutions in LINKS-UP

                 Institute for Innovation in Learning, Friedrich-Alex-
                 ander-Universität Erlangen-Nürnberg, Erlangen,
                 Germany
                 www.fim.uni-erlangen.de



                 Arcola Research LLP, London, United Kingdom
                 www.arcola-research.co.uk




                 eSociety Institute, The Hague University of Applied
                 Sciences, The Hague, The Netherlands
                 www.esocietyinstituut.nl



                 Servizi Didattici e Scientifici per l’Università di Firen-
                 ze, Prato, Italy
                 www.pin.unifi.it



                 Salzburg Research Forschungsgesellschaft, Salzburg,
                 Austria
                 www.salzburgresearch.at


                 European Distance and E-Learning Network (EDEN),
                 Milton Keynes, United Kingdom
                 www.eden-online.org




                   7

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Case study Mixopolis

  • 1. CASE STUDY Mixopolis by Diana Wieden-Bischof This document is part of the overall European project LINKS-UP - Learning 2.0 for an Inclusive Knowledge Society – Understanding the Picture. Further case studies and project results can be downloaded from the project website http://www.linksup.eu. Copyright This work has been licensed under a Creative Commons License: Attribution-NonCommercial-NoDerivs http://creativecommons.org/licenses/by-nc-nd/3.0/ This project has been funded with support from the European Commission. This publication reflects the views only of the author(s), and the Commission cannot be held responsible for any use which may be made of the information contained therein.
  • 2. A lot of projects in the field of promoting migrants deal with the deficit oriented ap- proach e.g. in which field are the weaknesses located or in which area do we have to train and promote pupils. This kind of approach very often leads to frustration and de- motivation of adolescents with a migration background. A lot of adolescent with migration background have a great interest in their educational biography or professional orientation and want to actively organise, create and person- alise their life and career panning but very often they get thwart because of language problems and cultural differences. Approximately two-thirds of students with a migra- tion background visit the secondary modern school. Although they have mostly the same educational qualification as adolescent with no migration background, they exper- ience significant disadvantages especially at the labour market and in the course of pro- fessional orientation for the benefit of others. Case profile – Mixopolis in a nutshell Mixopolis Intercultural online portal for adolescents to promote profes- sional orientation Website http://www.mixopolis.de Status Active/running (2008 – 2010) Mag. Susanne Hehl Interviewed person Schulen ans Netz e.V. Ministry of Education and Research, DE Funded and promoted by… European Social Fund, DE Combination of formal setting (e.g. schools) and informal setting Location of the Learning Activities (e.g. home) young migrants from 14 years upwards Target group(s) multipliers and trainers (from schools, associations, youth welfare) which support the adolescent person in their professional orienta- tion Number of users 250 multipliers and 1000 adolescents as members Educational Sector(s) Secondary School, Vocational Education & Training [VET] Category of the Learning Activities combination of formal, non-formal, informal Web 2.0 technologies used... Wiki, blog, chat, forum, social bookmarks, social networking tools Methods to support inclusion (Peer) e-mentoring Short description and key characteristics The project idea of Mixopolis builds on the useful experiences of other projects of Schu- len ans Netz e.V. especially the project LIFT (Lernen, Integrieren, Fördern, Trainieren; 2
  • 3. 2005 – 2007) with a strong deficit approach and LizzyNet (http://www.lizzynet.de; 2000 – 2007) where a lot of experiences in this field could be collected during the last years. Furthermore the project bases on surveys and studies. Schulen ans Netz e.V. was foun- ded in 1996 and is a non-profit association, which promotes the further development of innovative and sustainable educational concepts in the area of digital media. Key characteristics Mixopolis (01/2008 – 12/2010; http://www.mixopolis.de) is funded by the Federal Min- istry of Education and Research (BMBF) and the European Social Fund Germany (ESF) with approximately two million Euro and wants to avoid with its online offers the voca- tional and educational disadvantage and discrimination of adolescents with a migration history. There are a lot of further partners involved in the project for example co-opera- tion partners (e.g. schools, universities, organisations, other projects) and media part- ners which support the project in different ways1. The Webdesign and technical imple- mentation of Mixopolis was realised by DigiOnline GmbH. Mixopolis is a licensed version of WebWeaver® 3.4 Suite. Dimension of learning and inclusion The aim of Mixopolis is to accompany adolescents in the phase of education and profes- sional orientation. It promotes the educational participation of adolescents with diverse offers e.g. e-mentoring service, discussion forum, training centre with online courses and a magazine that counteracts the various constraints. The project focuses on the “empowerment strategy” where adolescents are empowered to develop confidence in their own capacities. They should identify and recognise their strengths to better visual- ise them to other parties in the school sector or at the labour market. The intercultural online platform of Mixopolis offers a possibility for these adolescents to exchange with others and to create a place of interest where they can contribute. To use all functions of the online portal the users have to register for free. In the first place the project ad- dresses students with a migration history from 14 years upwards, but integration and migration cannot work if other groups are excluded and not involved. So it is also im- portant for Mixopolis that adolescents in general can cross-link and network at the plat- form with all community members. Mixopolis stipulates clearly and precisely the them- atic backgrounds in the community with topics like professional orientation and intercul- tural competencies. They provide topics the members can really talk and exchange about. In addition to this information and community portal, Mixopolis offers also a training area where students can on one side try and find out what their strengths are and on the other side build on them. Innovative elements and key success factors Mixopolis follows an innovative approach and provides a peer e-mentoring service. This means that not only on e-mentor is responsible for one member (tandem mentoring) but all e-mentors take care of all members. Therefore the portal offers the opportunity to discuss specific issues and professional development options with various e-mentors in the community also from an area other than their own. E-mentors of Mixopolis are 1 More information about the involved network partners are available under: http://ww- w.mixopolis.de/ww3ee/2516560.php?sid=72529894215927599427537603811540 3
  • 4. young (experienced) adults which have already started a vocational training or an aca- demic study and have completed successfully parts of their own professional career. The currently eighteen e-mentors help with words and deeds and they answer questions and give advice, tips and suggestion about school, career choice, academic study, media as well as intercultural contents. To qualify as an e-mentor it is necessary to be between 18 and 29 years old. The co-ordinators of Mixopolis try to have a balanced proportion between female and male mentors, to have mentors with a migration background, to get mentors with different educations and vocational trainings and to cover the regional provinces. The members can get in contact with the e-mentors via MixMail or Quick Message when they have a personal question or via the forum, chat or different clubs on Mixopolis. E-mentors take care on clubs with different special topics and adolescents can enter them after a short confirmation and discuss and work together on documents with like- minded people. Mixopolis also provides the possibilities for multipliers (e.g. school insti- tutions) to open a private/closed club (Figure 1) so that they can generate outputs in the clubs. It is also important that Mixopolis provides a guideline for multipliers, how to use the online portal and the tools as well as how to use the materials, otherwise they wouldn’t use it. Very soon multiplier will be able to develop their own learning objects and units within the club and they will be able to check if their target group of adoles- cents have already completed the assigned tasks given by them. Figure 1: Examples of some open and private/closed clubs at Mixopolis [06/2010] The clubs include a lot of varied tools and functionalities like blogs, forums, wikis for col- laborative working, a media centre for uploading and downloading files, a calendar and 4
  • 5. notes function and bookmarks (e.g. del.icio.us, digg…). Furthermore if a user wants to know what others are thinking about a special topic, it is also possible for him/her to use the survey tool and to start a poll. Each responsible club administrator can adapt the structure of the club and can remove tools and functionalities (e.g. calendar, chat…) ac- cording to the requirements and also to make it less complex for the users (Figure 2). Figure 2: Club: Abi & Studium Besides the clubs, members can participate also in the official Mixopolis forum outside the clubs, take an active part in the chats where different topics are discussed from time to time, participate in courses provided at the training centre or read and write for the magazine. Adolescents can actively participate and write contributions (e.g. book reviews, inter- views) for the Mixopolis magazine which is administered by an editorial. This also offers a change that the members can show their strengths to a large audience in the Web. For Mixopolis it is important that the stories get a face otherwise the users acquire the basic information from different other places in the Internet. Outputs from the clubs and for- um discussions give a hint about hot topics for the magazine and get linked. At the training centre of Mixopolis, the adolescents can subscribe for different courses to the main topics application, competencies, academic study & job and trade. The courses are also listed in a special personal area called “Mein Mixopolis” (My Mixopolis) where users can organise their training plans, can also manage their profile, photos, cal- endar, notes, friend lists, blogs and can upload and download documents in the media centre. Future plans to expand the service of “Mein Mixopolis” for the users will be the 5
  • 6. possibility to manage their own contributions, written assignments or articles as well as game and test results of the Citygame Mixopoly and Mixopolis quiz and further to present or make the knowledge they have identified, acquired or expanded during their activities at Mixopolis transparent to third parties. The online portal with its rich offer of multimedia possibilities is designed this way to support non-linear learning that means it offers a combination of an information area, a communication and a learning area and the adolescents are able to use and select the parts they find helpful and suitable. The implementation and mixture of these three parts was a very challenging task for Mixopolis and for the technical providers of the portal, because the possibilities of cross-linking between these areas have to be given. Mixopolis engages the users in every part of the portal and help them to develop their soft skills like self-esteem, self-confidence, mutual appreciation, intercultural competen- cies, to take responsibility for their own acting, the capacity of teamwork and the ability to communicate. Problems encountered and lessons learned Since the start of Mixopolis in January 2008 the project has passed through some changes. In the original concept the project coordinator wanted to address the adoles- cents in an instant as a direct target group on e.g. exhibitions and fairs. But after a while they had to admit that it is very difficult to approach the crowd of youngsters straight- forward with learning offers while there are other platforms which provide more inter- esting content and have a greater marketing budgets and promotional frame. It is al- ways difficult to address people with educational offerings and therefore Mixopolis had to change their strategy. Now the target group is addressed over third parties and re- spectively multipliers like teachers, trainers, migrant organisations, and youth welfares etc. who work with the adolescents and support them in their professional orientation also with different materials from Mixopolis. This strategy works much better for Mixo- polis because via this way on one hand for example teachers recommend the portal to their students and work with them on it, so students get to know how they can use it and on the other hand much more members get generated for the community. Cur- rently Mixopolis has about 250 multipliers and 1000 adolescents as members but there is always a kind of fluctuation (e.g. semester has ended; the need of the student is ful- filled). 6
  • 7. Collaborating institutions in LINKS-UP Institute for Innovation in Learning, Friedrich-Alex- ander-Universität Erlangen-Nürnberg, Erlangen, Germany www.fim.uni-erlangen.de Arcola Research LLP, London, United Kingdom www.arcola-research.co.uk eSociety Institute, The Hague University of Applied Sciences, The Hague, The Netherlands www.esocietyinstituut.nl Servizi Didattici e Scientifici per l’Università di Firen- ze, Prato, Italy www.pin.unifi.it Salzburg Research Forschungsgesellschaft, Salzburg, Austria www.salzburgresearch.at European Distance and E-Learning Network (EDEN), Milton Keynes, United Kingdom www.eden-online.org 7