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1 
Talent Solutions 
Informed Event Brussels – October 2014 
Cuong Nguyen 
Customer Success Consultant 
LinkedIn 
©2013 LinkedIn Corporation. All Rights Reserved.
AGENDA 
 LinkedIn  staffing consultants 
 Your business card on LinkedIn 
 Daily RPC workflow 
 Workflow functionalities 
 Learning Center 
 QA 
©2013 LinkedIn Corporation. All Rights Reserved. 2
3 
LINKEDIN NETWORK 
BELGIUM: 2.3M MEMBERS. 51% PENETRATION RATE 
Members Worldwide 
2 new 
Members Per Second 
186M+ 
Monthly Unique Visitors 
313M+
LINKEDIN.COM VS RPS 
Build 
your brand 
Get 
news 
Make 
connections 
Conduct 
research 
Stay 
connected 
Source 
candidates 
Post 
jobs 
Send 
InMail 
Join 
Groups 
Organize 
profiles 
Collaborate with 
your team 
Manage candidate 
profiles 
Endorse 
people 
©2013 LinkedIn Corporation. All Rights Reserved. 4
5 
HOW DO CONSULTANTS USE LINKEDIN 
 Branding  Exposure 
 Your digital  up-to-date you 
 Joining groups  connect with professionals 
 Keep connected and conversation going 
 Search  Approach candidates (Recruitment) 
 Attract candidates (Jobs) 
 Monitor behavior key candidates (Update Me) 
 Looking for confirmation 
 Close eye on competition 
 Follow leaders  key influencers 
 Understanding your target group  market (Groups) 
Identity 
Networking 
Recruit 
Knowledge
6 
LINKEDIN.COM - GROUPS 
 Industry 
Get referrals, job offers, post job openings, discuss trends, etc. 
 Industries Where My Target Clients Are 
meet people you could do business with, answer their questions and 
display expertise in their industry for future opportunities when they 
may need you. 
 Geography 
Mix of different types of professionals, in a specific area, is a small 
sample of Linkedin members you can get to know. 
 Profession 
Meet your potential candidates and get in touch with CxO’s, buyers, 
vendors, etc for possible business partnerships or career advancement. 
 Topic/Interest 
Get in touch with like minded people. Not always business related.
7 
LINKEDIN RECRUITER: IN 40 MINUTEN 
 Your set-up 
• Profile up-to-date 
• Search alerts on 
• Inmail Templates ready 
• Projects 
• Joined groups 
 Your daily efforts on Linkedin Recruiter 
• Check Notifications and Search Alerts (10 min) 
• Respond Inmails (10 min) 
• Send new Inmails (10 min) 
• Participate in Groups (10 min)
YOUR BUSINESS CARD ON LINKEDIN 
©2013 LinkedIn Corporation. All Rights Reserved.
Name 
Headline 
Summary 
9 
YOUR PROFESSIONAL PROFILE 
Experience 
Photo 
Rich Media
10 
SKILLS  RECOMMENDATIONS 
 Enriches your profile 
 Opinion of others 
 More complete profile 
 Tells the story 
 Manage it!
DAILY RPS WORKFLOW 
©2013 LinkedIn Corporation. All Rights Reserved.
12 
DAILY RPS WORKFLOW 
Post 
Collaborate Contact 
©2013 LinkedIn Corporation. All Rights Reserved. 
Organize 
Find
FIND 
©2013 LinkedIn Corporation. All Rights Reserved.
14 
5 LEVELS OF TALENT MINING 
Keyword and Title 
Conceptual Search 
Implicit Search 
Natural Language Search 
Indirect Search 
Search using common keywords and titles 
Searching using alternate keywords 
and job titles 
Identify candidates based on what isn’t 
explicitly mentioned in profiles 
Expand search using action verbs that are 
related to the skills that you are looking for 
Leveraging initial search results to make 
connections to additional results and leads 
©2013 LinkedIn Corporation. All Rights Reserved.
15 
SOURCING TOOLS 
Daily RPS Workflow 
Find 
Post Organize 
©2013 LinkedIn Corporation. All Rights Reserved. 
 Search across the 
LinkedIn network 
 Full profile views up 
to 3rd-degree and 
Groups 
 20 unlocks per month 
 AND, OR, NOT, “”, () 
 50 search alerts 
Collaborate Contact
16 
BOOLEAN MODIFIERS 
“ ” 
AND 
OR 
NOT 
( ) 
“financial analyst” 
financial AND analysis 
“financial analysis” OR 
accounting 
NOT recruiter 
“financial analyst” AND (oracle 
OR SAP) 
©2013 LinkedIn Corporation. All Rights Reserved.
CONSTRUCT A BOOLEAN STRING (Suggestion) 
Titles 
• (Lean OR “Continuous Improvement” OR “Process “ OR CI) 
Level 
• (manager OR manage OR managed OR leading OR lead OR 
Supervisor OR supervise OR sensei) 
Key words 
• (budget OR bugetting OR bugetted OR improvement OR improve OR 
waste OR audit) 
Skills 
• (“Black belt” OR 6Sigma OR “six sigma” OR Toyota OR TMS OR 
Kaizen OR LAT OR “Lean assessment”) 
AND 
AND 
AND 
©2013 LinkedIn Corporation. All Rights Reserved. 17
18 
REFINEMENT FILTERS
INMAILS 
©2013 LinkedIn Corporation. All Rights Reserved.
20 
WHO ARE YOUR MESSAGES GOING TO? 
Passive members tend to do the following on LinkedIn.com 
 Catch up on news via Pulse 
 Connect with colleagues 
 Engage in groups 
Of LinkedIn network is passive, or not 
actively seeking employment. 
©2014 LinkedIn Corporation. All Rights Reserved.
21 
CONNECTING ETTIQUETTES 
Situation: 
1. Unknown if the candidate is passive or active 
2. Unknown if the candidate is interested in this type/level job 
3. Unknown if the candidate is well connected with recruiters 
Goal: 
1. Start a relationship 
2. Trigger interest candidate 
3. Candidate’s response 
4. Recruiter-of-choice
22 
Do: 
 Know your audience 
 Start a conversation 
 Personalize message 
 It’s all about impact/growth 
 Leverage commonalities/shared connections 
 Call to action 
 Short but sweet 
Don’t: 
 Make it feel like a template 
 Focus on the job 
 Include the job title in the subject line 
 Ask for a CV or referrences off the bat
CANDIDATE NOT INTERESTED 
©2013 LinkedIn Corporation. Alle rechten voorbehouden. 23
TALENT PIPELINE 
©2013 LinkedIn Corporation. All Rights Reserved.
“A Talent Pool or Talent Network is a database of 
potential candidates who have shown interest to work 
in your organisation now or in the future” 
©2013 LinkedIn Corporation. All Rights Reserved. 25
TALENT POOL DRIVERS IN RPS 
INMAILS 
ENGAGEMENT 
JOBS 
©2013 LinkedIn Corporation. All Rights Reserved. 26
27 
TALENT PIPELINE TOOLS 
Project 
Tags 
Source 
Uniformity and 
consistency 
See them as labels you 
may add that will be 
made searchable 
Keep track of the 
candidates’ source 
This shows where your 
candidates are in the 
Status proces 
Notes 
Enrich profiles 
with up-to-date 
information
28 
COFFEE BREAK – 10 MIN 
©2014 LinkedIn Corporation. All Rights Reserved.
JOBS 
©2013 LinkedIn Corporation. All Rights Reserved.
30 
WHAT INTERESTS PASSIVE TALENT? 
100% 
more likely to want to make 
an impact 
56% 
More likely to want a 
corporate culture 
that fits their 
personality 
33% 
More likely to want 
challenging work 
©2013 LinkedIn Corporation. All Rights Reserved.
31 
UTILIZE THE ALGORITME 
 Job Title* 
 Postal Code 
 Industry 
 Job Function* 
 Job Description
32 
TIPS 
1. Divide your responsibilities and requirements 
2. Use your network to make it viral. 
3. Research how your competitors do their job postings 
4. Ask recent hires which search terms they’ve used 
5. Screen CV’s to look for target words 
6. Ask your client for similar job titles
33 
WHAT IS THE BEST TIME TO POST JOBS? 
January 
Monday 
11am – 4pm
In Product Demonstration 
WIFI Code: OCT14
35 
REVIEW 
©2013 LinkedIn Corporation. All Rights Reserved. 
Daily RPS 
Workflow 
Post 
Collaborate Contact 
Organize 
Find
36 
Online Classes 
Instructor Led Webinars 
Curriculum 
Material – Tip Sheets 
Videos 
Webinars Q4 
Datum Tijd 
Success met LinkedIn 
Recruiter 
1e Woensdag van de 
maand 
15:00 
Werf talent met 
effectieve Inmail 
berichten 
2e Woensdag van de 
maand 
14:00 
Verdiep je 
zoekopdrachten 
3e Woensdag van de 
maand 
14:00 
Uw Talent Pipeline 
opbouwen en beheren 
4e Woensdag van de 
maand 
14:00 
LEARNING CENTER | ONE-STOP SHOP 
lcshelp@linkedin.com (English) // cshelp-fr@cs.linkedin.com (French)
37 
LEARNING PROCESS
38 
FOR THE HANDS-ON PEOPLE 
1. Double check your profile 
2. Join relevant groups for branding, markt knowledge, connect people 
3. Run through your current job positings 
4. Make a killer Inmail template for each target group 
5. Visit Learning Center and follow the trainings / sign up for webinars
BONUS MATERIAL
SAVE SEARCHES – BIG TIME SAVER 
©2013 LinkedIn Corporation. All Rights Reserved. 40
WHERE TO MANAGE YOUR SAVED SEARCHES 
©2013 LinkedIn Corporation. All Rights Reserved. 41
SAVE YOUR INMAIL TEMPLATE 
Send Inmail and save template 
Use commonalities 
Choose a template 
Choose topic 
SAVE 
Example of blanks 
©2013 LinkedIn Corporation. All Rights Reserved. 42
INMAIL TEMPLATE – EXAMPLE 1 
Create blanks in a template to personalize it 
©2013 LinkedIn Corporation. All Rights Reserved. 43
INMAIL TEMPLATE – EXAMPLE 2 
Create blanks in a template to personalize it 
©2013 LinkedIn Corporation. All Rights Reserved. 44
©2013 LinkedIn Corporation. All Rights Reserved. 45

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Linkedin INformed event for recruitment agencies - Belgium 14 october 2014

  • 1. 1 Talent Solutions Informed Event Brussels – October 2014 Cuong Nguyen Customer Success Consultant LinkedIn ©2013 LinkedIn Corporation. All Rights Reserved.
  • 2. AGENDA LinkedIn staffing consultants Your business card on LinkedIn Daily RPC workflow Workflow functionalities Learning Center QA ©2013 LinkedIn Corporation. All Rights Reserved. 2
  • 3. 3 LINKEDIN NETWORK BELGIUM: 2.3M MEMBERS. 51% PENETRATION RATE Members Worldwide 2 new Members Per Second 186M+ Monthly Unique Visitors 313M+
  • 4. LINKEDIN.COM VS RPS Build your brand Get news Make connections Conduct research Stay connected Source candidates Post jobs Send InMail Join Groups Organize profiles Collaborate with your team Manage candidate profiles Endorse people ©2013 LinkedIn Corporation. All Rights Reserved. 4
  • 5. 5 HOW DO CONSULTANTS USE LINKEDIN Branding Exposure Your digital up-to-date you Joining groups connect with professionals Keep connected and conversation going Search Approach candidates (Recruitment) Attract candidates (Jobs) Monitor behavior key candidates (Update Me) Looking for confirmation Close eye on competition Follow leaders key influencers Understanding your target group market (Groups) Identity Networking Recruit Knowledge
  • 6. 6 LINKEDIN.COM - GROUPS Industry Get referrals, job offers, post job openings, discuss trends, etc. Industries Where My Target Clients Are meet people you could do business with, answer their questions and display expertise in their industry for future opportunities when they may need you. Geography Mix of different types of professionals, in a specific area, is a small sample of Linkedin members you can get to know. Profession Meet your potential candidates and get in touch with CxO’s, buyers, vendors, etc for possible business partnerships or career advancement. Topic/Interest Get in touch with like minded people. Not always business related.
  • 7. 7 LINKEDIN RECRUITER: IN 40 MINUTEN Your set-up • Profile up-to-date • Search alerts on • Inmail Templates ready • Projects • Joined groups Your daily efforts on Linkedin Recruiter • Check Notifications and Search Alerts (10 min) • Respond Inmails (10 min) • Send new Inmails (10 min) • Participate in Groups (10 min)
  • 8. YOUR BUSINESS CARD ON LINKEDIN ©2013 LinkedIn Corporation. All Rights Reserved.
  • 9. Name Headline Summary 9 YOUR PROFESSIONAL PROFILE Experience Photo Rich Media
  • 10. 10 SKILLS RECOMMENDATIONS Enriches your profile Opinion of others More complete profile Tells the story Manage it!
  • 11. DAILY RPS WORKFLOW ©2013 LinkedIn Corporation. All Rights Reserved.
  • 12. 12 DAILY RPS WORKFLOW Post Collaborate Contact ©2013 LinkedIn Corporation. All Rights Reserved. Organize Find
  • 13. FIND ©2013 LinkedIn Corporation. All Rights Reserved.
  • 14. 14 5 LEVELS OF TALENT MINING Keyword and Title Conceptual Search Implicit Search Natural Language Search Indirect Search Search using common keywords and titles Searching using alternate keywords and job titles Identify candidates based on what isn’t explicitly mentioned in profiles Expand search using action verbs that are related to the skills that you are looking for Leveraging initial search results to make connections to additional results and leads ©2013 LinkedIn Corporation. All Rights Reserved.
  • 15. 15 SOURCING TOOLS Daily RPS Workflow Find Post Organize ©2013 LinkedIn Corporation. All Rights Reserved. Search across the LinkedIn network Full profile views up to 3rd-degree and Groups 20 unlocks per month AND, OR, NOT, “”, () 50 search alerts Collaborate Contact
  • 16. 16 BOOLEAN MODIFIERS “ ” AND OR NOT ( ) “financial analyst” financial AND analysis “financial analysis” OR accounting NOT recruiter “financial analyst” AND (oracle OR SAP) ©2013 LinkedIn Corporation. All Rights Reserved.
  • 17. CONSTRUCT A BOOLEAN STRING (Suggestion) Titles • (Lean OR “Continuous Improvement” OR “Process “ OR CI) Level • (manager OR manage OR managed OR leading OR lead OR Supervisor OR supervise OR sensei) Key words • (budget OR bugetting OR bugetted OR improvement OR improve OR waste OR audit) Skills • (“Black belt” OR 6Sigma OR “six sigma” OR Toyota OR TMS OR Kaizen OR LAT OR “Lean assessment”) AND AND AND ©2013 LinkedIn Corporation. All Rights Reserved. 17
  • 19. INMAILS ©2013 LinkedIn Corporation. All Rights Reserved.
  • 20. 20 WHO ARE YOUR MESSAGES GOING TO? Passive members tend to do the following on LinkedIn.com Catch up on news via Pulse Connect with colleagues Engage in groups Of LinkedIn network is passive, or not actively seeking employment. ©2014 LinkedIn Corporation. All Rights Reserved.
  • 21. 21 CONNECTING ETTIQUETTES Situation: 1. Unknown if the candidate is passive or active 2. Unknown if the candidate is interested in this type/level job 3. Unknown if the candidate is well connected with recruiters Goal: 1. Start a relationship 2. Trigger interest candidate 3. Candidate’s response 4. Recruiter-of-choice
  • 22. 22 Do: Know your audience Start a conversation Personalize message It’s all about impact/growth Leverage commonalities/shared connections Call to action Short but sweet Don’t: Make it feel like a template Focus on the job Include the job title in the subject line Ask for a CV or referrences off the bat
  • 23. CANDIDATE NOT INTERESTED ©2013 LinkedIn Corporation. Alle rechten voorbehouden. 23
  • 24. TALENT PIPELINE ©2013 LinkedIn Corporation. All Rights Reserved.
  • 25. “A Talent Pool or Talent Network is a database of potential candidates who have shown interest to work in your organisation now or in the future” ©2013 LinkedIn Corporation. All Rights Reserved. 25
  • 26. TALENT POOL DRIVERS IN RPS INMAILS ENGAGEMENT JOBS ©2013 LinkedIn Corporation. All Rights Reserved. 26
  • 27. 27 TALENT PIPELINE TOOLS Project Tags Source Uniformity and consistency See them as labels you may add that will be made searchable Keep track of the candidates’ source This shows where your candidates are in the Status proces Notes Enrich profiles with up-to-date information
  • 28. 28 COFFEE BREAK – 10 MIN ©2014 LinkedIn Corporation. All Rights Reserved.
  • 29. JOBS ©2013 LinkedIn Corporation. All Rights Reserved.
  • 30. 30 WHAT INTERESTS PASSIVE TALENT? 100% more likely to want to make an impact 56% More likely to want a corporate culture that fits their personality 33% More likely to want challenging work ©2013 LinkedIn Corporation. All Rights Reserved.
  • 31. 31 UTILIZE THE ALGORITME Job Title* Postal Code Industry Job Function* Job Description
  • 32. 32 TIPS 1. Divide your responsibilities and requirements 2. Use your network to make it viral. 3. Research how your competitors do their job postings 4. Ask recent hires which search terms they’ve used 5. Screen CV’s to look for target words 6. Ask your client for similar job titles
  • 33. 33 WHAT IS THE BEST TIME TO POST JOBS? January Monday 11am – 4pm
  • 34. In Product Demonstration WIFI Code: OCT14
  • 35. 35 REVIEW ©2013 LinkedIn Corporation. All Rights Reserved. Daily RPS Workflow Post Collaborate Contact Organize Find
  • 36. 36 Online Classes Instructor Led Webinars Curriculum Material – Tip Sheets Videos Webinars Q4 Datum Tijd Success met LinkedIn Recruiter 1e Woensdag van de maand 15:00 Werf talent met effectieve Inmail berichten 2e Woensdag van de maand 14:00 Verdiep je zoekopdrachten 3e Woensdag van de maand 14:00 Uw Talent Pipeline opbouwen en beheren 4e Woensdag van de maand 14:00 LEARNING CENTER | ONE-STOP SHOP lcshelp@linkedin.com (English) // cshelp-fr@cs.linkedin.com (French)
  • 38. 38 FOR THE HANDS-ON PEOPLE 1. Double check your profile 2. Join relevant groups for branding, markt knowledge, connect people 3. Run through your current job positings 4. Make a killer Inmail template for each target group 5. Visit Learning Center and follow the trainings / sign up for webinars
  • 40. SAVE SEARCHES – BIG TIME SAVER ©2013 LinkedIn Corporation. All Rights Reserved. 40
  • 41. WHERE TO MANAGE YOUR SAVED SEARCHES ©2013 LinkedIn Corporation. All Rights Reserved. 41
  • 42. SAVE YOUR INMAIL TEMPLATE Send Inmail and save template Use commonalities Choose a template Choose topic SAVE Example of blanks ©2013 LinkedIn Corporation. All Rights Reserved. 42
  • 43. INMAIL TEMPLATE – EXAMPLE 1 Create blanks in a template to personalize it ©2013 LinkedIn Corporation. All Rights Reserved. 43
  • 44. INMAIL TEMPLATE – EXAMPLE 2 Create blanks in a template to personalize it ©2013 LinkedIn Corporation. All Rights Reserved. 44
  • 45. ©2013 LinkedIn Corporation. All Rights Reserved. 45