1. Linda Sibbald T: (08) 9398 5890
12 Irwin Close M: 0419 472 898
GOSNELLS WA 6110
E: lindalass@bigpond.com
Skills
► Extensive experience as PA/Secretary/Office Manager
► Word processing speed of 100 words per minute
► Excellent working knowledge of Microsoft Office/Outlook
► Ability to work to under pressure, meeting deadlines and requirements
► Excellent communication and decision making skills
► Proficient in all areas of office management
► Qualified Quality & HSE Management System Representative
► Qualified HR Officer
► Management and maintenance of Microsoft SharePoint System
Education
Diploma of Management - BSB51107
Certificate IV – WHS/OHS - BSB41412
Certificate IV – HR - BSB41015
IOSH Managing Safely - Institution of Occupational Safety & Health
Management Systems Auditing - RABQSA-AU
Participate in a Quality Audit - BSBAUD402B
Integrated Management System - Internal Audit QHSE/IMS IA/02/2013
2007 Certificate II in Business - Finance Stream
St John Ambulance - Senior First Aid
IFAP Fire Warden Training - PUAWER005B Operate as part of an Emergency Control
HRD Consulting Pty Ltd - Security Operations II PRS20103
Pacific Dunlop - Effective Sales Techniques
Pacific Dunlop - Developing Self Management
Pacific Dunlop - Communicate with Confidence
Management Technology - Introduction to DOS V5.0 & Corel Draw V4.0
Computer Skills
SharePoint
XPlan Iress Technologies Finance Software
Windows 95, 98, 2000, 2007 & Windows XP 2000/2003/2007
Microsoft Office/Outlook 97, 98, 2003, 2007
Word : Beg. 100% Int. 91% Adv. 90%
Excel: Beg. 100% Int. 85% Adv. 71%
Outlook: Beg. 92% Int. 100% Adv. 78%
Visio, Coreldraw, Powerpoint, Publisher, Fireworks, Word, Works, Wordperfect, Multimate
M.Y.O.B. V 18.0, Excel, Lotus 123, Symphony, Nortons/Leasecat/FAMAS Accounting System
2. Personal Attributes
• Excellent communication and interpersonal skills
• Organisational and planning skills including time management
• Ability to work autonomously, be proactive and take initiative
• Team oriented and collaborative, supportive and encouraging
• High in integrity, trust, respect and attention to detail
• Strong quality and safety awareness
Temporary Work Assignments
Doric Construction Estcon Pty Ltd Medical Board of WA
Structural Systems Ltd Wesfi Ltd
Employment History
July 2013 - Present
Office Manager / QHSE & HR Officer
PROSERV
• Identify and implement and maintain the company’s QHSE Management System, ensuring Proserv
maintains ISO 9001, OHSAS 18001 & ISO 14001 Certifications
• Overall responsibility for establishing and implementing an effective non-conformity, corrective and
preventative action system
• Summarise and analyse corrective action data to identify trends needed to assess overall effectiveness of
the corrective action system and to develop related recommendations for improvement
• Attending Management Review meetings and report on status of QHSE Management System. Maintain
minutes for Quality records
• Custodian of the QHSE Manual and QHSE Management System including maintenance on SharePoint
(company Intranet)
• Ensure suitability and effectiveness of the QHSE Management System
• Conduct Performance Measuring, Monitoring and analysis of QHSE Statistics, Customer Satisfaction and
Project Scheduling and Costing – preparation of monthly quarterly and annual reports
• Represent the company in Quality and HSE related matters
• Ensuring the promotion of awareness of customer and applicable statutory and regulatory requirements
throughout the organisation
• Ensuring processes (including outsourced processes) needed for the QHSEMS are established,
implemented, controlled and maintained
• Liaison with external parties on matters relating to the QHSEMS including preparation of QHSE pre-
qualifications
• Access potential accident and emergency response needs, plan to meet them, develop procedures and
processes to cope with them, test its planned responses and seek to improve the effectiveness of its
responses
Resume - Linda Sibbald Page 2 July 2015
3. • Establishment, implementation and maintenance of HSE Training/Awareness Manuals.
• Preparing QHSE Training Schedule and Competency Matrix and conduct training for all staff on QHSE
related topics
• Preparation of Manufacturing Record Books at completion of Engineering Projects and submitting to
client
• Project Management transmittals and maintenance of project files and folders
• Update and maintain company registers
• Co-ordination of all QHSE Observation Report Cards and Closeout Register
• Co-ordinator for company participation at Expo’s and Conferences – AOG, SUT Subsea Controls Down
Under
• Chairman and committee member on QHSE committee and Emergency Response Team– co-ordinating
meetings and minutes from meetings
• Maintain and update QHSE Budgets, spending and training for QHSE matters
• Identify personal development opportunities
• Responsible for working within the provisions and guidelines of the Quality Assurance system
• Responsible for personal safety and for ensuring work is undertaken using safe work practices in
accordance with company QHSE procedures
• Responsible for adhering to departmental guidelines
• Overall responsibility for managing the internal/external audit processes, preparation for and attendance
at all external audits, preparation and implementation of Project Audits and maintenance of records and
results including raising of IOF’s for findings
• On an annual basis, with input from Senior Management and other key personnel, performs a self
assessment against analysis of all data and use the results to identify current strengths and weaknesses
and to identify trends and opportunities for improvement
• QHSE inductions for clients and all new employees
• Implementation and maintenance of employee contracts, personal records and payroll.
December 2010 – June 2013
Office Administrator / QHSE Representative
VELOCIOUS PTY LTD (now PROSERV)
• Responsible for the smooth operation of reception including training, supervising and relieving office
receptionist.
• Arranging travel for internal employees including flights, accommodation, car hire
• Organising and hosting internal and external functions
• Document Control - recording, preparing, sorting, updating and filing of Company information. Document
Controller for Project Management Team.
• Maintenance and ordering of stationary and office supplies
• Organising couriers, local, interstate and national
• Bookings of boardroom and other meeting rooms as required
• Ensuring meeting rooms and kitchens are maintained in a clean and tidy manner by receptionist
Resume - Linda Sibbald Page 3 July 2015
4. • Providing administration/pa assistance to Management as required
• Arranging meetings, taking minutes and distributing prior to next meeting
• Act as company training coordinator and maintain all correspondence, including booking training courses
and development of in-house training manuals
• HR officer for all recruitment, employment process and competency requirements
• Act as the Administration support for projects department, which includes arranging meetings, taking
minutes and distributing prior to next meeting. Also formatting of documents and writing up reports as
required
• Manage QHSE Administration for the Company
• Maintain SharePoint & Management System document revisions and records
• Update and maintain company registers
• Managing and co-ordinating company archive system
• Maintain and update Operations Department Budgets and spending
• Preparing and conducting internal, project and client audits
• Preparation of pre-qualification documentation
• Reviewing and maintaining document control and retention.
Resume - Linda Sibbald Page 4 July 2015
5. February 2010 – November 2010
Assistant Manager / Bar & Functions Manager
WILLETTON SPORTS CLUB
• Full Office Administration
• Accounts – debtors, creditors, payroll, reconciliations using MYOB
• Function Co-Ordinator for both WSC Events and private functions, including Birthdays, Parties,
Weddings, Receptions, Wakes, Corporate Meetings and Divisional Wind-Ups
• Bar Manager – all stock ordering, stock level maintenance, staff rostering, client service, maintain
equipment, beer lines, etc.
• Updating and maintaining membership database
• Diary Management – Booking Appointments & Reviews & Functions
• Liaison with Presidents of eight sporting divisions
• Staff recruitment and training
April 2007 – February 2010
Office Manager / PA / Client Relationship Manager
FOCUSED LIFE SOLUTIONS – Financial Advisers
• Full Office Administration
• PA to two Financial Advisers & 1 Paraplanner
• Updating Company Policies & Procedures and Implementation
• Maintenance of Company Database (XPlan)
• Relationship Manager to clients
• Online and Manual Investment, CMT, Superannuation & Insurance Applications
• Diary Management – Booking Appointments & Reviews (XPlan)
• Preparation of Portfolio Summaries and Reports for Client Reviews
• Preparation of SOA’s & Client Investment Summaries
• Superannuation Consolidations & Insurance Quotations
• Spreadsheets – Asset Allocations, Fees & Commissions, Time Management, Model Portfolios & Funds
Under Management
• Daily liaison with Investment, Superannuation & Insurance Funds and BDM’s
• Management of Invoicing and Adviser Service Fees
• Agenda’s, Minutes & Chairing Operations Meetings
November 2005 to April 2007
Administration/Franchise Co-Ordinator
CENTURY 21 AUSTRALIA PTY LTD (WA STATE OFFICE)
• Full Office Administration
• PA to State Manager
• Functions/Seminar/Events Organization and Co-Ordination/Hosting
• Training Co-Ordinator & Scheduling of Yearly Calendar
• Updating Company Policies & Procedures and Implementation
• National Spreadsheeting and Systems Control
• End of month Reporting
• Liaising with and Monthly Management Reports of 15 Franchise Offices
• Company Advertising Standards Control
• Organising Agenda’s & Minutes for all Meetings.
Resume - Linda Sibbald Page 5 July 2015
6. December 1999 to April 2000 (Left due to pregnancy)
Customer Services Officer
SHIRE OF ASHBURTON - TOM PRICE (Local Shire Council)
• Control of Front Counter and Telephones
• Bookings for Council Facilities
• Registration of Animals
• Preparation of Building Approval Documents
• Receipt of all monies and daily banking
• Day to day typing duties, postage and general customer enquiries
• Preparation of monthly Council Newsletter and Distribution
• Preparation of monthly Council minutes and agendas.
May 1999 to August 1999 (Office closed by Head Office Perth)
Service/Administration Co-Ordinator
DIRECT ENGINEERING SERVICES PTY LTD (TOM PRICE)
• Complete Office Administration
• Invoicing, payroll, banking, purchase orders, stock control & service control
• Distribution of work schedules to technicians
• Managing monthly close off, reconciliation and sales summaries
• Liaising with suppliers regarding warranties, credit returns and insurance claims
July 1998 to January 1999 (Move to Tom Price)
Contract Secretarial Services - Manager
21st
CENTURY SECRETARIAL SERVICES
• Commenced own business providing secretarial services and contract labour hire to various customers.
Contracted to the South Central Metropolitan Chamber of Commerce and Industry and Personal
Assistant to Manager. Duties included management of administration, including four regional offices for
the Local Chamber of Commerce and Industry, Victoria Park, Belmont, Canning and South Perth.
March 1992 to July 1997
Sales/Administration Co-Ordinator
TRADERS AUTO SPARES WA (REPCO - PACIFIC DUNLOP)
• Overseeing administration staff (2), recruiting and supervising
• Organising training of office personnel
• Setup and distribution of monthly sales flyers, sales incentives and promotional products
• Determining percentage gross to be applied and maintaining stock levels for promotions
• Organising of advertising, both newspaper and radio
• Contract pricing and quotations for customer database
• Site visits and presentation of new product releases to customers
• Administration of Autopro franchise programme
• Promotion and advertising for 24 independent resellers
• Liaising with suppliers regarding new products and promotional activities
• Supplying monthly sales figures to suppliers with year to year comparisons.
• Control of all Company Procedures & Purchasing
• Monthly management report preparation and collation
• Spreadsheet formatting - monthly sales, gross margin, debtors, accounts and expenses
• Processing of all end of month statistics
• Preparation and calculation of monthly supplier rebates on volume sales and targets reached
• Accounts payable processing, coding and verifying.
• Debtor Control/Collection
• Organising payment terms and stock liftouts as required
• Daily receipting and banking (approx. $250,000 per month).
• Advertising, C.O.D. and general ledger account reconciliations and journal processing
• PC computer controller and programme upgrading
• Set up and maintenance of company filing and archiving systems.
• Organising & Co-Ordinating Expo’s & Trade Fairs
Resume - Linda Sibbald Page 6 July 2015
7. November 1987 to November 1991
Senior Secretary
HENDRY RAE & COURT (GRANT THORNTON) Certified Practicing Accountants
• Senior Secretary to 5 partners, 5 managers and 20 professional staff
• Supervising junior secretaries and maintaining company procedures and manuals
• Word processing and spreadsheeting of financial statements
• Assisted in set up of documents with professional staff
• Assisted in setting up new company computer system (UNIX)
• Working for Audit, Tax Consulting and Insolvency
• PA to partner’s daily requirements
• Maintenance and updating of companies PC computers.
Employment History (pre 1987)
July 1987 to November 1987
Personal Assistant/Office Administrator
OAKMINSTER LIMITED (Perth Office) Merchant Bank Lending from $3M+
June 1986 to July 1987
Secretary/Receptionist
MINISKIPS LTD - Service Industry
August 1984 to June 1986
Receptionist/Clerk Typist
CSBP & FARMERS LTD (WESFARMERS) - Manufacturers
October 1980 to February 1984
Receptionist/Clerk Typist
DAIRY INDUSTRY AUTHORITY - Regulatory Body (Milk Board)
Referees
Mr Jamie Robinson Mrs Clara Sciarretta
Business Development Manager Business Development Manager
Miclyn Express Offshore AFG Finance
Mobile : 0477 677 040 Mobile : 0414 817 505
Mr Ray Richards
Sales Manager Automotive Brands
MELBOURNE VIC 3000
Mob: 0412 319 931
Resume - Linda Sibbald Page 7 July 2015