1. Confidential – © CMIT Solutions, Inc.
• Cloud Computing
• April 2011

2. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
KnowITAll Series
• Add previous event titles on this slide
Visit CMIT’s Website for additional resources:
https://www.cmitsolutions.com/stamford

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Thank You

4. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Why Now?
Effective IT Transitions must have all 3 factors
Business
Drivers
Social
Acceptance
Technology
Enablers
Effective
Transition
Cloud Computing has all 3

5. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
What is The Cloud?
What is cloud computing?

6. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
What is Cloud Computing?
It is not a Technology Revolution but
rather a business and process
evolution.
It is about how we use technologies.

7. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Revolution Evolution of Cloud Computing
Data processing and decisions kept to a select few
A long long time ago… (1970)
Raised-floor
Data Center
Dumb
Terminal
People accessed large
mainframe computers through
devices referred to
As dumb terminals. These
terminals were primarily
sources for data to be passed
to and from the mainframe
where the data was processed.

8. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Revolution Evolution of Cloud Computing
Move data processing, decision making to the masses in a
controlled way
In the 1980s Client/Server Was Born
Client/Server
An architecture in which the user's PC (the
client) is the requesting machine and the
server is the supplying machine, both of
which are connected via a local area
network (LAN) or wide area network (WAN).
Throughout the late 1980s and early 1990s,
client/server was the hot buzzword as
applications were migrated from centralized
minicomputers and mainframes to networks
of desktop computers.

9. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Revolution Evolution of Cloud Computing
Move data processing, decision making, and collaboration to
everyone
And Now in 2011 it’s Cloud Computing
What is Cloud Computing?
Cloud computing is the delivery of
information technology services over the
internet at a dramatically lower cost and with
dynamic scalability. The cloud concept
incorporates software as a service (SaaS) as
well as other recent technology trends
satisfying the computing needs of users via
the internet. Examples include
Salesforce.com and Google Apps which
provide common business applications
online that are accessed from a web
browser, while the software and data are
stored on the servers.

10. Confidential – © CMIT Solutions, Inc.
Transition Periods
Mainframe Client
Server
Cloud ComputingTransition Transition
Technology transitions occur all the time and are expected – During transitional periods
end-users require the most help and rely on external expertise.
Through transitional periods the most effective service companies do not take a position
on which technology is best. Instead they take the best position for their customer and
provide the most effective support to transition at the right time the right way.
Opportunities for service providers are better after a transition then before as the marketplace
Is less knowledgeable and new services are created.
Service Providers who do not evolve through the transitional period are at risk.

11. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Why Now?
Effective IT Transitions must have all 3 factors
Business
Drivers
Social
Acceptance
Technology
Enablers
Effective
Transition
Cloud Computing has all 3
• Scalability to do more with less
• Greater IT availability needs
• A need for lower IT costs
• Increased IT & data regulation
• Access anywhere, anytime (downtime
tolerance is decreasing)
• Cloud application acceptance
• Prolific use of mobile technology
• Outsourcing and strategic partnerships
• Dynamic upgrading of applications expected
• Consumer demands driving business requirements
• Server and desktop virtualization
• Cheap and high quality bandwidth
• Greater data security
• Parallel processing
• Storage capability up and cost down

12. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Cloud Computing

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What is Virtualization?

14. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Virtualization
“The creation of a virtual (rather than actual) version
of something, such as a hardware platform,
operating system, a storage device or network
resources… in hardware virtualization, a
hypervisor (a piece of software) imitates a
computer hardware.”
Source: Wikipedia

15. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
NIST Definition Encompasses:
• 3 Service Models:
– Software as a service (SaaS)
– Platform as a service
– Infrastructure as a service
• 4 Deployment Models:
– Public cloud
– Private cloud
– Community cloud
– Hybrid
Source: NIST.gov

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Public Cloud
• Public cloud. The cloud infrastructure is
made available to the general public or a
large industry group and is owned by an
organization selling cloud services.
Shared platform, utility billing (i.e. Google Apps, Microsoft
BPOS, Rackspace Cloud Servers)
Source: NIST.gov

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Private Cloud
• Private cloud. The cloud infrastructure is
operated solely for an organization. It may
be managed by the organization or a third
party (hosted private cloud) and may exist
on premise or off premise.
Dedicated virtualized platform (i.e. Zenith Smart Style,
Rackspace Dedicated Cloud)
Source: NIST.gov

18. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Community Cloud
• Community cloud. The cloud infrastructure is
shared by several organizations and supports a
specific community that has shared concerns
(e.g., mission, security requirements, policy, and
compliance considerations). It may be managed
by the organizations or a third party and may
exist on premise or off premise.
Creating a cloud for one group (i.e. Google Gov cloud,
educational institutions)
Source: NIST.gov

19. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Hybrid cloud
• Hybrid cloud. The cloud infrastructure is a
composition of two or more clouds (private,
community, or public) that remain unique entities
but are bound together by standardized or
proprietary technology that enables data and
application portability (e.g., cloud bursting for
load-balancing between clouds).
Joining clouds together for high traffic, load balancing, intense
processing (i.e. larger enterprise?)
Source: NIST.gov

20. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Cloud Definition
"Cloud computing is a model for enabling
convenient, on-demand network access to
a shared pool of configurable computing
resources (e.g., networks, servers, storage,
applications, and services) that can be
rapidly provisioned and released with
minimal management effort or service
provider interaction.“ (NIST.gov)
Source: NIST.gov

21. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Larry Ellison on Cloud Computing
“All the Cloud is, is computers in a network….Our industry is
so bizarre. I mean, they just change a term and they think
they’ve invented technology.”

22. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Cloud Example
Cloud computing describes a
new supplement,
consumption, and delivery
model for IT services based
on Internet protocols, and it
typically involves provisioning
of dynamically scalable and
often virtualized resources.
Source: Wikipedia – cloud computing

23. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Marc Benioff on Cloud Computing
"Our definition of cloud
computing is multi-
tenant, it's faster, half
the cost, pay as you go,
it grows as you grow or
shrinks as you shrink. It
is extremely efficient."

24. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Cloud Computing
What’s in it for small business?

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Cloud Makes Anytime
Anywhere Access Easier

26. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Why Cloud for Small Business?
1. Improve bottom line. Do more with less (IT staff,
dedicated infrastructure).
2. Increased and simplified scalability.
3. Little to no up-front costs.

27. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Cloud Computing
How do I know if its right for my
business?

28. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Business Considerations
• Scalability
• Availability
• Cost
Business
• Billing Model
• Productivity
• Business Apps
• LOB Apps
Usability
• Control
• Security
• Administration
• Legal
Management

29. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Consideration Weighting
On Premise
(client/server)
Cloud (utility
computing)

30. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Consideration Weighting (cont.)
Private Cloud
(virtualized
servers)
Public Cloud
(utility
computing)

31. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Considerations Premise Private
Cloud
Hosted
Private Cloud
Public
Cloud
Scalability L L M H
Availability H M M L
Cost H H M L
Billing Model L M M H
Productivity Apps H H H L
Business Apps H H H M
Industry Specific
Applications
H H H L
Control M M M H
Security H M M L
Administration H M M L
Legal L L M H
Matrix – Factors to Consider
Enterprise
Computing
Virtualized
Enterprise
Dedicated
Cloud
Utility Cloud
Computing

32. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Why work with CMIT Solutions for
figuring out your Cloud Computing
strategy?

33. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
CMIT Your Cloud Advisor
• Resources on Vault Cloud Site
• Stay Tuned to additional webinars
– Cloud Provider Overview (3/23)
– MSP Business Model Impact (4/6)
– CMIT Wild Basin Project (4/20)
• Join us at Convention
• Certification to sell cloud offerings will be
required

34. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Power of CMIT System
• Differentiate from other MSPs
• Additional Revenue Opportunity
• Increases Trusted Advisor Role

35. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
CMIT’s Cloud Focus
• On Premise
– Enterprise computing as client/server
• Hosted Private Cloud
– Dedicated cloud hosted by 3rd party
• On Premise Private Cloud
– Cloud computing resources maintained on premise
• Public Cloud
– Shared cloud computing resources hosted by 3rd party

36. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
What cloud computing solutions are
available for small-mid sized
businesses?

37. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Current Cloud Solutions for
Small Business
• Data Backup
• Email
• SPAM Filtering
• Email Archiving
• File Storage
• Hosted Software – QuickBooks, Salesforce.com,
many industry specific software, MS Office
• Anti-Virus Protection

38. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
More
• Desktop Software Available in the Cloud
– Word Processing/Desktop Publishing
– Excel
– Powerpoint
• Google, Microsoft, Amazon

39. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
File Storage
• Microsoft SkyDrive
• Google Docs
• Picassa
• DropBox

40. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Email
• POP3 – Gmail.com, Yahoo.com, mac.com
yourdomain.com
• Hosted Exchange – yourdomain.com

41. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Databackup
• Reliable Vendor for storage and software
• Professional Installation, Configuration
• Monitoring for errors
• Monitoring for success
• Test

42. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Email Archiving
• Live Office
• SMARSH
• Reflexions

43. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
SPAM Filtering
• Advantages to cloud based versus on-
premise
• Reflexions
• Postini

44. Confidential – © CMIT Solutions, Inc.Confidential – © CMIT Solutions, Inc.
Hosting for Software Application
• Quickbooks
• Salesforce.com