1. LINDA C. FINKELSTEIN
104 Smith Branch Court, Kernersville, NC 27284 336-409-6576 lcfnc@yahoo.com
PROFESSIONAL EXPERIENCE:
KABA ACCESS CONTROL - Winston-Salem, North Carolina Oct 2013 – Feb 2016
Senior Buyer / Inventory Control Analyst
Purchased all parts for in-house manufacturing of security door locks, $4 million annual spend including
raw materials, screws, springs, as well as machined, stamped, injection molded and die-cast parts.
Part of daily production planning team determining requirements and resolving shortages/quality issues.
Analyzed, rewrote and retrained procedures in all departments to identify/correct/prevent inventory
errors and avoid need for plant to go back to annual week long shut down for physical inventory count.
Member of Million Dollar Savings Team analyzing each part and procedure in effort to determine what
changes could be made to achieve goal of $1 million per year savings and/or improve quality/function.
Achieved over $120,000 in part savings by negotiating plus ordering in proper quantities/releases.
Consolidated suppliers & delivery schedules saving 90% on air shipments and 40% on domestic freight.
Set up VMI (Vendor Managed Inventory) program with screw/washer supplier to deliver parts direct
weekly as needed, reducing on hand inventory by 70% and eliminating need for managing releases.
Implemented Supplier Performance Index to track/improve on-time delivery and quality issues.
ISO 9001 Internal Auditor
SALEM DISTRIBUTING – Winston-Salem, North Carolina Nov 2012 – Aug 2013
Purchasing Agent
Purchased $5 million + per year of products and equipment used to polish/cut materials for flat glass,
mirror, eyeglass, and granite/stone industry at an Employee Owned Company (ESOP).
Negotiated pricing and price breaks, keeping pricing updated in system.
Processed customer credits for returns, worked with vendors on warranty issues.
KRISPY KREME – Winston-Salem, North Carolina Dec 2008 – Nov 2012
Buyer – FF&E (Furniture, Fixtures & Equipment)
Purchased $3.5 million per year of FF&E items for new, remodel and existing Krispy Kreme retail
locations, domestic and international; scheduled deliveries, installs and repairs of same, including:
o signage; menu-boards; custom cabinetry; music systems; alarm systems; beverage equipment;
refrigeration items; water testing and filtration, furniture; artwork; and various small-wares.
Worked with Store Development and Store Operations, ensuring compliance with Brand Standards, to
determine store layout/design and scope of work, order from approved architectural plans, and
coordinate with contractors on construction schedules, continually adjusting for construction delays.
Renegotiated or switched suppliers on categories, lowering item costs by 5 – 75%.
Reduced, outsourced or updated to drop ship high ticket and/or slow moving inventory allowing
consolidation of 2 warehouses, reducing costs in excess of $1 million dollars annually.
Created & maintained product specifications for all FF&E items, updating architects as necessary.
Entered and tracked purchase orders, resolved invoice discrepancies, and maintained inventory levels.
Member of multiple cross-functional teams managing new projects, products and promotions.
Quarterly Budgeting, Price Changes, PPV analysis and Forecasting.
2. Employee of the Quarter for Supply Chain, Q1 and Q2 2010.
Bachelor Degree, 2011 Krispy Kreme Doughnut Corporation Leadership Excellence Program.
3. HANESBRANDS, INC. – Winston-Salem, North Carolina Mar 2008 – Oct 2008
SAP EDM Pricing Agent – temporary position through TRC Staffing
Transferred and verified pricing by sales division into new SAP system at multiple condition levels.
Created forms and workflows to improve the efficiency and accuracy of pricing data information load.
SMITH BARNEY / CITIGROUP – Winston-Salem, North Carolina Oct 2003 – July 2007
Operations Manager – Branch 70H
Successfully led former Legg Mason Wood Walker branch office through a difficult conversion process
to Smith Barney ensuring uninterrupted sales and service to clients while transferring/updating accounts.
Received Commitment to Excellence Award in 2006 for enhancements made to client experience and
improvements made to office environment, workflows and procedures.
Approved and monitored: account openings/modifications and activities; trades and error corrections;
correspondence; debit collection; margins; continuing education programs; & human resource activities.
Began as Registered Sales Assistant to seven top producing financial planners.
ALLMERICA FINANCIAL – Worcester, MA & Miami Lakes, FL Aug 1996 – Apr 2002
Regional Vice President / Sales and Compliance Manager
Monitored and reported on all sales activities within the Florida, Louisiana and Puerto Rico offices.
Audited compliance of branch offices and advisors, implementing corrective actions as necessary.
Approved all incoming & outgoing customer correspondence, sales literature usage and seminar activity.
Maintained file of customer complaints and monitored advisor complaint activity.
Client Relations Analyst for Regulatory Compliance Office
Researched, resolved and responded to all customer complaints and regulatory inquiries relative to life
insurance, annuity, brokerage and disability products. Filed complaints with NASD as necessary.
Received company’s highest annual service award for successful handling of highly sensitive case.
Prepared complaint volume reports by type, product and agency to identify trends.
Established and evaluated survey programs to ensure customer’s understanding of product purchased.
SKILLS:
Word, Excel, PowerPoint, Lotus Notes, Outlook, SAP, JDE, Axapta, Prelude, Macola, AS400 & more.
85 wpm typing and 10,000 key-stokes/hour data entry.
Ability to read technical drawings/specifications, pricing, sourcing, planning, inventory control,
budgeting, forecasting, negotiating, project management, customer service, sales, marketing, event
coordination, accounting, compliance, auditing, and office management.
EDUCATION:
College: University of Lowell, Lowell, Massachusetts Mechanical Engineering major
Worcester State College, Worcester, Massachusetts Business Administration major
Registrations: NASD Series 7, 9, 10, 24, 66 held in years 1997 - 2009