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SOCIAL MEDIA
Mob
DIGITAL // MOBILE
MarkE
SOCIAL MEDIA
STRATEGIES
MARKETING

StratEgIES

SOCIAL MEDIA
STRATEGIES

Mobile Marketing: The

February 11-13, 2014 • Marines’ Memo

Blogger’s Guide
INDUSTRY
REPORT
#SMSsummit

New For 201

Register By September 20, 2013 and Save $600!

02

Welcome Letter for New Writers

Social Media3

03

About GSMI and the SMSS Blog

Brought to you by

04

and the Social Media Strategies Summit
Why Write for GSMI?

StrategieS SuMMit

05

conference collateral // graphic design
Targeted Topics

06

#SMSsummit

SMSS Blog Goals

07

Directions for Publishing

Full Days

of Learning
& Networking

6

Dedicated
Summit

Tracks

Pr

Int

W

08

Requirements for Posts

09

ia Marketing Skills
Master Key Social Med iness Goals
ch Your Bus
to Rea

Submitting Ideas and Finished Posts

10

Expectations for Writers

11

Resources for Writing

	 Media Strategies Summit
Social
Conference brochure

6	Social Media Strategies 
	

Industry Report
Interactive PDF

portfolio 

3	

SMSS San Francisco 2013
	 Media Strategies Summit
Social

Conference brochure + signage
+ lanyard  name badge

7	Social Media Strategies 
	

Bloggers Guide
Interactive PDF

Linda C. Modica

Art Director | Brand Specialist | Graphic Designer

4	Digital Marketing

Strategies Summit	
	
Custom vector illustration

	 Media Strategies Summit
Social

Bally’s Las Vegas
Hotel and Casino

5

#SMSsummit
	Mobile

Marketing
Strategies Summit
	
Conference brochure

Case studies from leading brands:

8 	 SMSS Las Vegas 2014

8
12

Las Vegas, NV

8 Dedicated Tracks Including:

Content Strategy, Marketing 
Sales Strategy, Building a Social
Business, Engagement Strategies

and more!

Case Studies from Top Brands
 Industry Leaders
12 Interactive Pre-Summit

Workshops and Over
40 Learning Sessions

Register Today!

At

K

fro

Register by January 17th and save $200!

www.mobilemarketingstrategiessummit

+ typography driven design

www.socialmediastrategiessummit.com

Conference brochure +
Infographic

Case Studies

2014
2014

Contact Information

2 	 SMSS Amsterdam 2014

Strategies

from
February 4-6 Top Brands
for Wearables

14

SMSS

Vegas

You Will Learn To:

•	Build a Cohesive Social Strategy to Reach Your Business Goals
•	Monitor, Measure, and Report Your Company’s Analytics
•	Increase Consumer Engagement Across Social Channels
•	Adapt Your Organization to the New Social Customer Service
•	Use Social to Generate Leads and Convert Your Customers
•	Integrate Original, Engaging and Adaptive Content into Your Marketing Plan

www.socialmediastrategiessummit.com | 888.409.4418
Social Media Strategies Summit - Amsterdam 2014
C
 onference brochure + Infographic

2

Instagram inspired colorization of historical Amsterdam.
Stock image with filter alteration.
A4, PDF for electronic distribution.
Social Media Strategies Summit - San Francisco - 2013
Conference brochure + Conference collateral
Abstract and circular San Francisco skyline (stock image)

3

Brochure - 8.5 x 11 PDF for electronic distribution
Name badge and lanyard design
Conference signage 33 x 78.625
Digital Marketing Super Summit 2014
C
 onference brochure + Custom “dashboard” illustration
8.5 x 11 PDF for electronic distribution.
Vector based custom illustration.

4
MobIlE

Mobile Marketing StrategieS SuMMit
#MMSS

Facebook.com/gsmiweb

BLog:

http:// socialmediastrategiessummit.com/blog/

Why Mobile Marketing?
2014

91% of all U.S. citizens have their mobile
device within reach 24/7 (Source: Morgan Stanley)

91%

MarkEtIng

Mobile internet usage is projected to
overtake desktop internet usage by 2014
(Source: Microsoft tag)

75% of mobile users are using their mobile
device for shopping (Source: nielsen)

70% of all mobile searches
result in action within 1 hour

(Source: Mobile Marketer)

75%

StratEgIES SuMMIt

25% of international media and
marketing executives see mobile
as the most disruptive force in their
industry (Source: adMedia partners, 2013)

25%

9 out of 10 mobile phone searches result in a purchase or visit

Mobile Marketing: The Path to Engagement

(Source: nielsen)

Within 5 years, half of today’s smartphone users will

be using mobile wallets as their preferred payments method

2017

2016

2015

2014

2013
3 | RegisteR today!

$

$

(Source: Carlisle  gallagher Consulting group, 2012)

February 11-13, 2014 • Marines’ Memorial Club  Hotel • San Francisco, CA

New For 2014!

@gsmionline

$

888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com

Craft

of Learning
 Networking

6

Dedicated
Summit

Tracks

6

Pre-Summit

Interactive
Workshops

Mobile Marketing Strategies Summit 2014

MaXIMIZE

Conference brochure + Infographic

DEtErMInE

3

Full Days

a Strategic Approach
to Mobile

Type driven cover concept that utilizes all negative spacing.
Subtle color palette draws focus on the important content.
8.5 x 11 PDF for electronic distribution.

Mobile Marketing for
Your Organization

Measures, Metrics, 
Analytics for Mobile ROI

Strategies

for Wearables

Case Studies
from Top Brands

Keynotes

from Thought
Leaders

apply

Strategies  Tactics
from Top Brands

Register by January 17th and save $200!

www.mobilemarketingstrategiessummit.com | 888.409.4418

#MMSS
| www.gsmiweb.com

Mobile Marketing StrategieS SuMMit
#MMSS

@gsmionline

Facebook.com/gsmiweb

BLog:

http:// socialmediastrategiessummit.com/blog/

#MMSS

ANALYTICS

ENgAgEMENT

Scores of companies have already
developed a mobile strategy. The
good news is: you can learn from
their mistakes at MMSS. Hear tips,
tricks, and lessons learned from
mobile pioneers that will help you:

Many organizations make the mistake
of implementing mobile strategies
and campaigns, but never measure
the ROI from them. At MMSS, learn
how to:

Designing and implementing a strategy
is just half of the mobile marketing
battle. Brands need to create engaging
experiences that make customers want
to stick around for the long haul. MMSS
will explore how to:

•	 	 xplore	the	differences	between	
E
mobile websites and mobile apps,
and which route your company
should take
•	 	 eparate	the	hype	from	reality	of	
S
how the next generation of cuttingedge mobile tools can enhance
your mobile strategy

•	 	 arness	analytics	to	attract	and	
H
target the right audience for your
brand
•	 	 onvert	browsers	into	buyers	and	
C
gain competitive advantage by
using data as your differentiator

•	 	 rive	brand	awareness	and	
D
implement best practices for
consumer engagement
•	 	 reate	enjoyable	mobile	
C
campaigns, websites, and
apps that build and maintain
customer loyalty
•	 	 ead	your	customers	down	the	
L
mobile path to purchase in a
meaningful way

PAYMENTS

RETAIL
Mobile-savvy consumers expect
a seamless experience from their
favorite brands. At MMSS, mobile
marketers from leading organizations
will discuss how to:

Capitalize on mobile advertising best
practices with case studies from
advertising thought leaders that will
help you:

•	 	 avigate	the	mobile	wallets	landscape	
N

•	 	 djust	your	shopping	experience	
A
for the unique mobile consumer

•	 	 etermine	the	best	route	for	your	
D
campaigns – banners, posters,
and SMS

•	 	 everage	SoLoMo	for	your	brand	
L
 target your customers by geofencing your campaigns

•	 	 reate	and	influence	brand	
C
awareness and target the right
audience

•	 	 ead	your	customers	effectively	
L
down the mobile path to purchase

•	 Maximize	your	mobile	ad	spending	

keeping up with your Mobile-Savvy
Consumers
Presented by:
Tomer Cohen, Product Lead, Mobile,
LinkedIn
It’s abundantly clear that the mobile space
is evolving at a rapid pace with no signs of
slowing down. We know that consumers are
addicted to their mobile devices and mobile
Internet usage is projected to trump desktop
usage this year, so why isn’t your marketing
plan focusing on your mobile consumers?
Join Tomer Cohen from LinkedIn as he
discusses how to keep up and capitalize
your marketing efforts with the on-the-go,
mobile-savvy consumer.
Attendees will learn how to:
• Set and exceed mobile engagement goals
• Anticipate the wants  needs of your
audience
• Leverage mobile marketing to delight your
audience and grow your revenue

ADVERTISINg

From banking, to ordering food,
to	booking	a	flight,	the	mobile	
payments arena presents endless
opportunities. At MMSS, jumpstart
your knowledge and:

•	 	 reate	a	user-centric,	omniC
channel approach to payments that
combines loyalty, coupons, and
rewards
•	 	 iscuss	the	ever-growing	concern	
D
of mobile security, and what factors
are necessary to create a safe
mobile payment solution
7 | RegisteR today!

BLog:

http:// socialmediastrategiessummit.com/blog/

Plenary Sessions

STRATEgY

•	 	dentify	your	company’s	KPIs	in	
I
order to attain relevant, important
data

Facebook.com/gsmiweb

@gsmionline

Summit Tracks

•	 	 repare	a	case	for	mobile	at	your	
P
organization by outlining your goals,
budget, and strategy roadmap

5

Mobile Marketing StrategieS SuMMit

888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com

Creating a Complete Shopping
Experience: bringing together
Social  Mobile

More than Visits  likes:
Converting Interactions
into transactions

Presented by:
Sarah Rose, Vice President, Product,
ModCloth

Presented by:
Parag Vaish, Director of Mobile Product
Management, StubHub

Mobile devices are increasingly driving
social engagement and commerce, allowing
consumers to engage with businesses while
on-the-go. ModCloth, a social shopping
retailer of women’s fashion and decor,
provides an engaging shopping experience
on mobile layered with social features
that keep the community coming back. In
this session, ModCloth SVP of Product 
Growth, Sarah Rose, will discuss how to
bring mobile and social together to create a
deeply engaged and loyal community among
the mobile savvy consumers of today.
Attendees will learn how to:
• Be authentic and remain true to who you
are as a brand
• Have a cross-platform plan in order to
think about how your customers move
across all of their devices
• Use mobile to unlock the power of social
opportunities

As the mobile marketing space continues
to evolve at a rapid pace, reducing friction
has become paramount in creating user
experiences that are creative, practical and
win over fickle consumers who constantly
have dozens of options at their fingertips.
At StubHub, we are constantly thinking of
ways to enhance and simplify the mobile
flow – delivering an experience that not
only works perfectly but also adds a level of
value beyond the purchasing transaction. By
closely listening to customers and developing
mobile marketing strategies that enhance
the overall user experience, Parag Vaish will
share more on how StubHub has continued
to maintain its market leader position while
also innovating outside the digital box.
The key takeaways from this session will be:
• Identify all pain points in the existing user
experience and innovate around how to
make that process more seamless, intuitive
and fun
• Leverage big data to understand how to
reduce friction for your specific consumer,
who often has different needs and
preferences from a broader e-commerce
audience
• Create a user experience that takes into
account how consumers are evolving their
behaviors and changing their expectations
around the mobile experience

the Mobile lifecycle: planning for
Success

boost your Mobile Customer
Service  reduce Customer Churn

Session details coming soon!

Session details coming soon!

Highly informative and worthwhile educational investment.
- Bafana Sibiya, global Brand Manager at Yookos

14 | RegisteR today!

888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com
SOCIAL MEDIA
STRATEGIES INDUSTRY
REPORT
Brought to you by

and the Social Media Strategies Summit

#SMSsummit

SOCIAL MEDIA
STRATEGIES

#SMSsummit

INDUSTRY
REPORT

Table of Contents
03

Creating a Bond With your Fans Using Instagram: How Ben  Jerry’s Celebrates
Its Community
Presented by  Jay Curley, Senior Global Marketing Manager, Ben  Jerry’s, Homemade, Inc.

04

SOCIAL MEDIA
STRATEGIES

How McDonald’s Successfully Created Shareable Global Content
Presented by  Lizzie Roscoe, Social Media Manager, McDonald’s Corp

05

#SMSsummit

INDUSTRY
REPORT

Using Social Media to Recharge Your Brand: The Better Homes and Gardens
Case Study

Creating a Bond With your Fans Using Instagram:
How Ben  Jerry’s Celebrates Its Community

Presented by  Kaelin Zawilinski, Digital Editorial Manager, Better Homes and Gardens

06

The TAO of Twitter (Twitter Account Optimization)

Presented by  Jay Curley, Senior Global Marketing Manager, Ben  Jerry’s, Homemade, Inc.

Presented by  Travis Wright, Global Social Media Awesomeizer, Norton | Symantec

07

Calendar of Upcoming SMSS Events

Case studies from leading brands:

Overview

Instagram, now owned by Facebook, has 100 million monthly active users, and 40 million photos posted per day. Additionally, 59%
of the top 100 brands are on Instagram. Is Instagram right for your brand and your brand’s business objectives? To use Instagram
effectively, it becomes essential to recognize the platform for what it’s made for: sharing and celebrating photography. This case
study by Jay Curley of Ben  Jerry’s reviews how Ben  Jerry’s celebrated its community on Instagram by exploring one of their
Instagram campaigns. (Sources: Instagram, Simply Measured)

Key social
 Interested in learning more aboutLearnings media strategies to

1) Respect and celebrate
help your organization reach business on community the community. Ben  Jerry’sgrowth. defined theirtheir campaign aboutinbuilding real relationships and
goals? engagement, not community clearly They made company objective running this campaign: they
focused

learning about their community versus focusing as:
The Social Media Strategies Summit features presentations from leading brands suchon the numbers. Listen to your community and give them what they want.

Ben  Jerry’s was able to give their community what they wanted via Instagram: acknowledging and sharing their unique photography. Find out what makes your community tick, and plan your campaigns accordingly.

2) Be true to who you are as a company. Ben  Jerry’s incorporates their value of corporate social responsibility into their Instagram activity including posts about social justice and environmental sustainability. Companies should take advantage of using
their influence as a brand to create positive change.



3) Make participation simple and fun. For this particular campaign, all users had to do was upload a photo to Instagram and use

Visit the Social Media Strategies Summit website here the hashtag #captureeuphoria. Several added steps only serves to convolute the process and lose participation. This campaign
http://www.socialmediastrategiessummit.com
received 18,000 entries vs. ~1,000 they would have gotten if they had demanded Likes, follows, email addresses, etc.

2 | Social Media Strategies Industry Report | Brought to you by

www.socialmediastrategiessummit.com

4)  Strategies Summit | www.socialmediastrategiessummit.com
C
and the Social Media onnecttheonandofflineworlds. Ben  Jerry’s

took the time to feature the photography of their campaign winners offline
in meaningful ways - which resulted in very happy customers.

5) Don’t always make it about your product. Participants in this campaign were particularly responsive because Ben  Jerry’s
made it about their followers, not their product. Ads that featured the winners about the campaign included their photography
and their Twitter handle as the main focus, not the ice cream product.

Interactive
Presentation
Watch the full presentation here:

Social Media Strategies  Industry Report
Interactive PDF
Table of contents, website URL’s, email addresses were all hyperlinked.
8.5 x 11 PDF for electronic distribution.

6

http://socialmediastrategiessummit.com/learningcenter/
jaycurley/jaycurleysmssnewyork.html

3 | Social Media Strategies Industry Report | Brought to you by

and the Social Media Strategies Summit | www.socialmediastrategiessummit.com
SOCIAL MEDIA
STRATEGIES
#SMSsummit

02

SOCIAL MEDIA
STRATEGIES

#SMSsummit

02

Blogger’s Guide

Welcome Letter for New Writers

03
04

The Global Strategic Management Institute is a leader in the industry of
executive education, creating conferences, summits, workshops and training sessions that combine rich learning environments with the opportunity
to network with today’s most relevant thought-leaders, speakers and
practitioners.

Hello new blogger!

I have made you an author on the Social Media Strategies Summit blog site so that you can post
articles at your convenience, 24 hours a day. Please save articles as DRAFT while you are working
on them and then save as PENDING REVIEW when you are ready for the GSMI content team to
review and publish. The SMSS blog is built on a WordPress blog platform, which is pretty easy to
navigate. Details on setting up your account and posting blogs are provided in the following pages.
Below is a link to help you get started, but feel free to email me with any questions that are not
answered in this guidebook.

05

Targeted Topics

06

SMSS Blog Goals

DRAFT

Directions for Publishing

Breanna Jacobs Director of Conference Production  SMSS Blog Editor

09

Submitting Ideas and Finished Posts

10

To get started, go to:

Expectations for Writers

11

http://socialmediastrategiessummit.com/blog/wp-admin

Who is Our
Audience?

As a provider of educational conferences and trainings, our
goal is for customers and readers to consider GSMI a source
of useful and up-to-date information and learning resources.
We want to increase our reach and focus on user acquisition,
while also maintaining a solid and repeat reader base and creating an interactive and user-friendly experience for visitors.

PUBLISH

Requirements for Posts

GSMI’s vision revolves around not only providing educational experiences
at our conferences and trainings, but by also providing resources on the
importance of higher education, best practices in business and networking,
tools for business growth and achieving corporate goals. We aim to cover
topics that today’s leaders find most challenging and inspiring.

About the
Blog

Sincerely,

08

For more background, you can
review a list of GSMI’s upcoming
events here. gsmiweb.com

PENDING
REVIEW

Congratulations! Our team looks forward to working with you.

07

#SMSsummit

About GSMI

This guidebook is intended to provide writers with information regarding style, usage and
expectations on publishing with GSMI’s Social Media Strategies Summit blog.

Why Write for GSMI?

Blogger’s Guide

03

Welcome to the Social Media
Strategies Summit Blog
Welcome to the SMSS blog writing team! We pride ourselves on choosing high-quality writing
talent with the goal of providing useful, educational and shareable content to our reader base.

About GSMI and the SMSS Blog

SOCIAL MEDIA
STRATEGIES

Blogger’s Guide

Content created needs to include high-level strategies, tools
and insights geared towards and applicable to executives
involved in their company’s social and digital marketing. Targeted topics are included in this guide.

The Social Media Strategies Summit blog aims to provide
readers with resources to help them address relevant challenges and trends in social media, along with best practices,
case studies and tools they find directly applicable to their
social planning and strategy.

GSMI’s annual events have reached 80% of the Fortune 500
companies in over 30 countries. The Social Media Strategies
Summit draws key decision makers in the industry, including CEOs, CMOs, Marketing Directors, VPs and Community
Managers of Fortune 500 and 1000 companies.

For more information on our customers,
click here. http://gsmiweb.com/our-customers.html

Resources for Writing

14

Contact Information
2 | Social Media Strategies Summit Blogger’s Guide |

SOCIAL MEDIA
STRATEGIES
04

SOCIAL MEDIA
STRATEGIES

Blogger’s Guide
#SMSsummit

Writing for GSMI is a great opportunity to build and expand your
writing portfolio, while working
on your self-branding efforts as a
freelance writer.

Take advantage
SMSS Blog
traffic.

Reach a rapidly growing audience of
over 5,000 visitors each month and
have your posts promoted via GSMI
social channels including Facebook,
Twitter and LinkedIn groups.

Flexibility.

Although we do have a minimum
required number of posts per week,
we give our writers the freedom to
write as much as they want.

Ability to apply
for press
credentials for
industry events.

Blogger’s Guide
#SMSsummit

05

Why Write for GSMI?
Build your
portfolio.

| www.socialmediastrategiessummit.com

Targeted Topics for the SMSS Blog

Opportunities to
attend an SMSS
event.

Writers who contribute at least 3
articles per week have the opportunity to attend and cover one of
our SMSS events. This includes the
opportunity to meet with some of
social media’s top industry leaders
and brands.
(Please note: GSMI does not cover
airfare or accommodations. Bloggers
that meet the writing minimum stated
above will be eligible for a complimentary all access pass to all summit
sessions and pre-summit workshops.)

Targeted Topics Include:
Social Channels

This includes coverage of any of the social networks, with a
primary focus on Facebook,Twitter, Instagram, Pinterest and
LinkedIn. This can include news about these social channels, new
channel features and tips  tricks for optimized channel strategy.
Keywords: social networks, social networking sites

Social Tools

This category can feature any tools social strategists use to
help them with their social strategy. This can include monitoring or listening tools/software, analytics software, management software, etc. This category is ideal for highlighting tool
features, “how to use” posts, top lists of tools that can help
marketers meet specific social strategy goals, etc.
Keywords: social media tools, social media marketing tools,
social media how to

This category is for posts related to content strategy, content
creation, content quality, content management, content marketing, content distribution, content strategy integrated with
social media. Please make sure all posts are tied back to social
media marketing.
Keywords: Content strategy, content management, content
management tools, enterprise content management

| www.socialmediastrategiessummit.com

5 | Social Media Strategies Summit Blogger’s Guide |

SOCIAL MEDIA
STRATEGIES

| www.socialmediastrategiessummit.com

Blogger’s Guide
#SMSsummit

05/06
Targeted Topics Include:

Social Business

This category focuses on creating an internal structure supportive of a social media initiative, and learning to turn employees into
brand advocates.This category is not focused on businesses with
a social responsibility initiative, but businesses that embrace social
media from and internal and external standpoint. Articles can
include platforms, strategies, and tactics that help build a social
business and foster an advocating environment, and case studies.
Keywords: employee engagement, social media for
business, reputation management, social media for
companies, social software

Social Management

Social management articles can include platforms that help
with tactical execution, and strategies for building and maintaining a social business and team. Since social media is a function of a business requiring attention and dedication, it must
be managed effectively.

Customer Service

SMSS Event News

Keywords: Customer engagement, customer engagement
strategies, customer experience, customer loyalty, customer
relationship management

Please find below the list of targeted and permitted topics for the SMSS blog. Each of your blog
posts should fit within one of these categories. If your content does not fit into one of the below
listed categories, please don’t write about it.

Content Marketing

4 | Social Media Strategies Summit Blogger’s Guide |

3 | Social Media Strategies Summit Blogger’s Guide |

Infographics

This category includes topics on customer engagement strategies, customer service, customer loyalty strategies, building
relationships with customers, consumer behavior, etc.

Case Studies

Case studies from all types of companies are encouraged –
not just big brands. This category can include success stories
from start-ups, nonprofits, B2B, B2C, SMB and enterprise
companies in social media. Case studies should be in relation
to one other category.

This includes any event related news: new speaker announcements, new sponsor announcements, new agenda content
(new sessions, new tracks), speaker interviews, etc.

Infographics can be original or taken from another source
with proper attribution. Infographic posts must still include at
least 300 words of text to accompany the image describing
key findings of the infographic.

Keywords: Successful social media campaigns, best social
media campaigns

SMSS Blog Goals
Current
Reach

16.4k

19.3k

unique visitors
over the past three
months (4.1 - 7.9.13)

visits over
same three
month period

1.64

pages/visit for
new visitors

average visit
duration for
new visitors

Social Analytics

Every business is searching for the “ROI” in social media, but
what they really want to know is what type of data to collect,
and how to process to create analytical information that can
be executed for actionable change. Social analytics articles
can focus on key metrics, KPIs, and numbers that matter to a
social-media audience.

| www.socialmediastrategiessummit.com

3 Month
Goal

Acquisition:

Reach 20k unique visitors by 10.1.2013
(44% increase)

6 | Social Media Strategies Summit Blogger’s Guide |

2+

pages/visit for new visitors
(27% increase)

| www.socialmediastrategiessummit.com

Blogger’s Guide (for Social Media Strategies Summit)

7

2:03

Interactive PDF
Table of contents, URL’s, email addresses were all hyperlinked. 8.5 x 11 PDF for electronic distribution.
52%

36%

WHY

Social Media Strategies Summit - Las Vegas 2014

social media marketing
for your organization?

These latest 2013 social media marketing
statistics speak for themselves:

27%

C
 onference brochure + Infographic

In 2013, 52% of all marketers have found a customer via Facebook, distribution.
Brochure (bottom): 8.5 x 11 PDF for electronic
and 36% have found a customer via Twitter

Infographic (left): 8.5 x 25, custom//simple illustrations.

46%

of total U.S. internet time is
spent on social networking sites

13%

Social Media

Approximately 46% of online users
count on social media when making a

StrategieS SuMMit

lead conversion rates

Social media
are 13% higher than the average lead conversion rate

52%

Register By September 20, 2013 and Save $600!

purchase decision

36%

Marketing Skills
Master Key Social Media ess Goals
to Reach Your Busin

In 2013, 52% of all marketers have found a customer via Facebook,
and 36% have found a customer via Twitter

46%

Bally’s Las Vegas
Hotel and Casino

Las Vegas, NV

#SMSsummit

Approximately 46% of online users
count on social media when making a

2014
2014

February 4-6

purchase decision

85% of customers expect
businesses to be active on social media
85% of customers expect
businesses to be active on social media

55%

8

8

85%

67%

55% more web visitors and 67% more leads for businesses

55%
that blog

Sources: Experian, Hubspot, Nielsen, Moderate Research Technologies, EConsultancy

85%

8 Dedicated Tracks Including:

Content Strategy, Marketing 
Sales Strategy, Building a Social
Business, Engagement Strategies

and more!

67%

12

Case Studies from Top Brands
 Industry Leaders
12 Interactive Pre-Summit

Workshops and Over
40 Learning Sessions

Register Today!

At

SMSS

Vegas

You Will Learn To:

•	Build a Cohesive Social Strategy to Reach Your Business Goals
•	Monitor, Measure, and Report Your Company’s Analytics
•	Increase Consumer Engagement Across Social Channels
•	Adapt Your Organization to the New Social Customer Service
•	Use Social to Generate Leads and Convert Your Customers
•	Integrate Original, Engaging and Adaptive Content into Your Marketing Plan

www.socialmediastrategiessummit.com | 888.409.4418

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SOCIAL MEDIA // DIGITAL & MOBILE MARKETING > portfolio // Linda C. Modica

  • 1. SOCIAL MEDIA Mob DIGITAL // MOBILE MarkE SOCIAL MEDIA STRATEGIES MARKETING StratEgIES SOCIAL MEDIA STRATEGIES Mobile Marketing: The February 11-13, 2014 • Marines’ Memo Blogger’s Guide INDUSTRY REPORT #SMSsummit New For 201 Register By September 20, 2013 and Save $600! 02 Welcome Letter for New Writers Social Media3 03 About GSMI and the SMSS Blog Brought to you by 04 and the Social Media Strategies Summit Why Write for GSMI? StrategieS SuMMit 05 conference collateral // graphic design Targeted Topics 06 #SMSsummit SMSS Blog Goals 07 Directions for Publishing Full Days of Learning & Networking 6 Dedicated Summit Tracks Pr Int W 08 Requirements for Posts 09 ia Marketing Skills Master Key Social Med iness Goals ch Your Bus to Rea Submitting Ideas and Finished Posts 10 Expectations for Writers 11 Resources for Writing Media Strategies Summit Social Conference brochure 6 Social Media Strategies Industry Report Interactive PDF portfolio 3 SMSS San Francisco 2013 Media Strategies Summit Social Conference brochure + signage + lanyard name badge 7 Social Media Strategies Bloggers Guide Interactive PDF Linda C. Modica Art Director | Brand Specialist | Graphic Designer 4 Digital Marketing Strategies Summit Custom vector illustration Media Strategies Summit Social Bally’s Las Vegas Hotel and Casino 5 #SMSsummit Mobile Marketing Strategies Summit Conference brochure Case studies from leading brands: 8 SMSS Las Vegas 2014 8 12 Las Vegas, NV 8 Dedicated Tracks Including: Content Strategy, Marketing Sales Strategy, Building a Social Business, Engagement Strategies and more! Case Studies from Top Brands Industry Leaders 12 Interactive Pre-Summit Workshops and Over 40 Learning Sessions Register Today! At K fro Register by January 17th and save $200! www.mobilemarketingstrategiessummit + typography driven design www.socialmediastrategiessummit.com Conference brochure + Infographic Case Studies 2014 2014 Contact Information 2 SMSS Amsterdam 2014 Strategies from February 4-6 Top Brands for Wearables 14 SMSS Vegas You Will Learn To: • Build a Cohesive Social Strategy to Reach Your Business Goals • Monitor, Measure, and Report Your Company’s Analytics • Increase Consumer Engagement Across Social Channels • Adapt Your Organization to the New Social Customer Service • Use Social to Generate Leads and Convert Your Customers • Integrate Original, Engaging and Adaptive Content into Your Marketing Plan www.socialmediastrategiessummit.com | 888.409.4418
  • 2. Social Media Strategies Summit - Amsterdam 2014 C onference brochure + Infographic 2 Instagram inspired colorization of historical Amsterdam. Stock image with filter alteration. A4, PDF for electronic distribution.
  • 3. Social Media Strategies Summit - San Francisco - 2013 Conference brochure + Conference collateral Abstract and circular San Francisco skyline (stock image) 3 Brochure - 8.5 x 11 PDF for electronic distribution Name badge and lanyard design Conference signage 33 x 78.625
  • 4. Digital Marketing Super Summit 2014 C onference brochure + Custom “dashboard” illustration 8.5 x 11 PDF for electronic distribution. Vector based custom illustration. 4
  • 5. MobIlE Mobile Marketing StrategieS SuMMit #MMSS Facebook.com/gsmiweb BLog: http:// socialmediastrategiessummit.com/blog/ Why Mobile Marketing? 2014 91% of all U.S. citizens have their mobile device within reach 24/7 (Source: Morgan Stanley) 91% MarkEtIng Mobile internet usage is projected to overtake desktop internet usage by 2014 (Source: Microsoft tag) 75% of mobile users are using their mobile device for shopping (Source: nielsen) 70% of all mobile searches result in action within 1 hour (Source: Mobile Marketer) 75% StratEgIES SuMMIt 25% of international media and marketing executives see mobile as the most disruptive force in their industry (Source: adMedia partners, 2013) 25% 9 out of 10 mobile phone searches result in a purchase or visit Mobile Marketing: The Path to Engagement (Source: nielsen) Within 5 years, half of today’s smartphone users will be using mobile wallets as their preferred payments method 2017 2016 2015 2014 2013 3 | RegisteR today! $ $ (Source: Carlisle gallagher Consulting group, 2012) February 11-13, 2014 • Marines’ Memorial Club Hotel • San Francisco, CA New For 2014! @gsmionline $ 888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com Craft of Learning Networking 6 Dedicated Summit Tracks 6 Pre-Summit Interactive Workshops Mobile Marketing Strategies Summit 2014 MaXIMIZE Conference brochure + Infographic DEtErMInE 3 Full Days a Strategic Approach to Mobile Type driven cover concept that utilizes all negative spacing. Subtle color palette draws focus on the important content. 8.5 x 11 PDF for electronic distribution. Mobile Marketing for Your Organization Measures, Metrics, Analytics for Mobile ROI Strategies for Wearables Case Studies from Top Brands Keynotes from Thought Leaders apply Strategies Tactics from Top Brands Register by January 17th and save $200! www.mobilemarketingstrategiessummit.com | 888.409.4418 #MMSS | www.gsmiweb.com Mobile Marketing StrategieS SuMMit #MMSS @gsmionline Facebook.com/gsmiweb BLog: http:// socialmediastrategiessummit.com/blog/ #MMSS ANALYTICS ENgAgEMENT Scores of companies have already developed a mobile strategy. The good news is: you can learn from their mistakes at MMSS. Hear tips, tricks, and lessons learned from mobile pioneers that will help you: Many organizations make the mistake of implementing mobile strategies and campaigns, but never measure the ROI from them. At MMSS, learn how to: Designing and implementing a strategy is just half of the mobile marketing battle. Brands need to create engaging experiences that make customers want to stick around for the long haul. MMSS will explore how to: • xplore the differences between E mobile websites and mobile apps, and which route your company should take • eparate the hype from reality of S how the next generation of cuttingedge mobile tools can enhance your mobile strategy • arness analytics to attract and H target the right audience for your brand • onvert browsers into buyers and C gain competitive advantage by using data as your differentiator • rive brand awareness and D implement best practices for consumer engagement • reate enjoyable mobile C campaigns, websites, and apps that build and maintain customer loyalty • ead your customers down the L mobile path to purchase in a meaningful way PAYMENTS RETAIL Mobile-savvy consumers expect a seamless experience from their favorite brands. At MMSS, mobile marketers from leading organizations will discuss how to: Capitalize on mobile advertising best practices with case studies from advertising thought leaders that will help you: • avigate the mobile wallets landscape N • djust your shopping experience A for the unique mobile consumer • etermine the best route for your D campaigns – banners, posters, and SMS • everage SoLoMo for your brand L target your customers by geofencing your campaigns • reate and influence brand C awareness and target the right audience • ead your customers effectively L down the mobile path to purchase • Maximize your mobile ad spending keeping up with your Mobile-Savvy Consumers Presented by: Tomer Cohen, Product Lead, Mobile, LinkedIn It’s abundantly clear that the mobile space is evolving at a rapid pace with no signs of slowing down. We know that consumers are addicted to their mobile devices and mobile Internet usage is projected to trump desktop usage this year, so why isn’t your marketing plan focusing on your mobile consumers? Join Tomer Cohen from LinkedIn as he discusses how to keep up and capitalize your marketing efforts with the on-the-go, mobile-savvy consumer. Attendees will learn how to: • Set and exceed mobile engagement goals • Anticipate the wants needs of your audience • Leverage mobile marketing to delight your audience and grow your revenue ADVERTISINg From banking, to ordering food, to booking a flight, the mobile payments arena presents endless opportunities. At MMSS, jumpstart your knowledge and: • reate a user-centric, omniC channel approach to payments that combines loyalty, coupons, and rewards • iscuss the ever-growing concern D of mobile security, and what factors are necessary to create a safe mobile payment solution 7 | RegisteR today! BLog: http:// socialmediastrategiessummit.com/blog/ Plenary Sessions STRATEgY • dentify your company’s KPIs in I order to attain relevant, important data Facebook.com/gsmiweb @gsmionline Summit Tracks • repare a case for mobile at your P organization by outlining your goals, budget, and strategy roadmap 5 Mobile Marketing StrategieS SuMMit 888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com Creating a Complete Shopping Experience: bringing together Social Mobile More than Visits likes: Converting Interactions into transactions Presented by: Sarah Rose, Vice President, Product, ModCloth Presented by: Parag Vaish, Director of Mobile Product Management, StubHub Mobile devices are increasingly driving social engagement and commerce, allowing consumers to engage with businesses while on-the-go. ModCloth, a social shopping retailer of women’s fashion and decor, provides an engaging shopping experience on mobile layered with social features that keep the community coming back. In this session, ModCloth SVP of Product Growth, Sarah Rose, will discuss how to bring mobile and social together to create a deeply engaged and loyal community among the mobile savvy consumers of today. Attendees will learn how to: • Be authentic and remain true to who you are as a brand • Have a cross-platform plan in order to think about how your customers move across all of their devices • Use mobile to unlock the power of social opportunities As the mobile marketing space continues to evolve at a rapid pace, reducing friction has become paramount in creating user experiences that are creative, practical and win over fickle consumers who constantly have dozens of options at their fingertips. At StubHub, we are constantly thinking of ways to enhance and simplify the mobile flow – delivering an experience that not only works perfectly but also adds a level of value beyond the purchasing transaction. By closely listening to customers and developing mobile marketing strategies that enhance the overall user experience, Parag Vaish will share more on how StubHub has continued to maintain its market leader position while also innovating outside the digital box. The key takeaways from this session will be: • Identify all pain points in the existing user experience and innovate around how to make that process more seamless, intuitive and fun • Leverage big data to understand how to reduce friction for your specific consumer, who often has different needs and preferences from a broader e-commerce audience • Create a user experience that takes into account how consumers are evolving their behaviors and changing their expectations around the mobile experience the Mobile lifecycle: planning for Success boost your Mobile Customer Service reduce Customer Churn Session details coming soon! Session details coming soon! Highly informative and worthwhile educational investment. - Bafana Sibiya, global Brand Manager at Yookos 14 | RegisteR today! 888.409.4418 www.mobilemarketingstrategiessummit.com or www.gsmiweb.com
  • 6. SOCIAL MEDIA STRATEGIES INDUSTRY REPORT Brought to you by and the Social Media Strategies Summit #SMSsummit SOCIAL MEDIA STRATEGIES #SMSsummit INDUSTRY REPORT Table of Contents 03 Creating a Bond With your Fans Using Instagram: How Ben Jerry’s Celebrates Its Community Presented by Jay Curley, Senior Global Marketing Manager, Ben Jerry’s, Homemade, Inc. 04 SOCIAL MEDIA STRATEGIES How McDonald’s Successfully Created Shareable Global Content Presented by Lizzie Roscoe, Social Media Manager, McDonald’s Corp 05 #SMSsummit INDUSTRY REPORT Using Social Media to Recharge Your Brand: The Better Homes and Gardens Case Study Creating a Bond With your Fans Using Instagram: How Ben Jerry’s Celebrates Its Community Presented by Kaelin Zawilinski, Digital Editorial Manager, Better Homes and Gardens 06 The TAO of Twitter (Twitter Account Optimization) Presented by Jay Curley, Senior Global Marketing Manager, Ben Jerry’s, Homemade, Inc. Presented by Travis Wright, Global Social Media Awesomeizer, Norton | Symantec 07 Calendar of Upcoming SMSS Events Case studies from leading brands: Overview Instagram, now owned by Facebook, has 100 million monthly active users, and 40 million photos posted per day. Additionally, 59% of the top 100 brands are on Instagram. Is Instagram right for your brand and your brand’s business objectives? To use Instagram effectively, it becomes essential to recognize the platform for what it’s made for: sharing and celebrating photography. This case study by Jay Curley of Ben Jerry’s reviews how Ben Jerry’s celebrated its community on Instagram by exploring one of their Instagram campaigns. (Sources: Instagram, Simply Measured) Key social Interested in learning more aboutLearnings media strategies to 1) Respect and celebrate help your organization reach business on community the community. Ben Jerry’sgrowth. defined theirtheir campaign aboutinbuilding real relationships and goals? engagement, not community clearly They made company objective running this campaign: they focused learning about their community versus focusing as: The Social Media Strategies Summit features presentations from leading brands suchon the numbers. Listen to your community and give them what they want. Ben Jerry’s was able to give their community what they wanted via Instagram: acknowledging and sharing their unique photography. Find out what makes your community tick, and plan your campaigns accordingly. 2) Be true to who you are as a company. Ben Jerry’s incorporates their value of corporate social responsibility into their Instagram activity including posts about social justice and environmental sustainability. Companies should take advantage of using their influence as a brand to create positive change. 3) Make participation simple and fun. For this particular campaign, all users had to do was upload a photo to Instagram and use Visit the Social Media Strategies Summit website here the hashtag #captureeuphoria. Several added steps only serves to convolute the process and lose participation. This campaign http://www.socialmediastrategiessummit.com received 18,000 entries vs. ~1,000 they would have gotten if they had demanded Likes, follows, email addresses, etc. 2 | Social Media Strategies Industry Report | Brought to you by www.socialmediastrategiessummit.com 4) Strategies Summit | www.socialmediastrategiessummit.com C and the Social Media onnecttheonandofflineworlds. Ben Jerry’s took the time to feature the photography of their campaign winners offline in meaningful ways - which resulted in very happy customers. 5) Don’t always make it about your product. Participants in this campaign were particularly responsive because Ben Jerry’s made it about their followers, not their product. Ads that featured the winners about the campaign included their photography and their Twitter handle as the main focus, not the ice cream product. Interactive Presentation Watch the full presentation here: Social Media Strategies Industry Report Interactive PDF Table of contents, website URL’s, email addresses were all hyperlinked. 8.5 x 11 PDF for electronic distribution. 6 http://socialmediastrategiessummit.com/learningcenter/ jaycurley/jaycurleysmssnewyork.html 3 | Social Media Strategies Industry Report | Brought to you by and the Social Media Strategies Summit | www.socialmediastrategiessummit.com
  • 7. SOCIAL MEDIA STRATEGIES #SMSsummit 02 SOCIAL MEDIA STRATEGIES #SMSsummit 02 Blogger’s Guide Welcome Letter for New Writers 03 04 The Global Strategic Management Institute is a leader in the industry of executive education, creating conferences, summits, workshops and training sessions that combine rich learning environments with the opportunity to network with today’s most relevant thought-leaders, speakers and practitioners. Hello new blogger! I have made you an author on the Social Media Strategies Summit blog site so that you can post articles at your convenience, 24 hours a day. Please save articles as DRAFT while you are working on them and then save as PENDING REVIEW when you are ready for the GSMI content team to review and publish. The SMSS blog is built on a WordPress blog platform, which is pretty easy to navigate. Details on setting up your account and posting blogs are provided in the following pages. Below is a link to help you get started, but feel free to email me with any questions that are not answered in this guidebook. 05 Targeted Topics 06 SMSS Blog Goals DRAFT Directions for Publishing Breanna Jacobs Director of Conference Production SMSS Blog Editor 09 Submitting Ideas and Finished Posts 10 To get started, go to: Expectations for Writers 11 http://socialmediastrategiessummit.com/blog/wp-admin Who is Our Audience? As a provider of educational conferences and trainings, our goal is for customers and readers to consider GSMI a source of useful and up-to-date information and learning resources. We want to increase our reach and focus on user acquisition, while also maintaining a solid and repeat reader base and creating an interactive and user-friendly experience for visitors. PUBLISH Requirements for Posts GSMI’s vision revolves around not only providing educational experiences at our conferences and trainings, but by also providing resources on the importance of higher education, best practices in business and networking, tools for business growth and achieving corporate goals. We aim to cover topics that today’s leaders find most challenging and inspiring. About the Blog Sincerely, 08 For more background, you can review a list of GSMI’s upcoming events here. gsmiweb.com PENDING REVIEW Congratulations! Our team looks forward to working with you. 07 #SMSsummit About GSMI This guidebook is intended to provide writers with information regarding style, usage and expectations on publishing with GSMI’s Social Media Strategies Summit blog. Why Write for GSMI? Blogger’s Guide 03 Welcome to the Social Media Strategies Summit Blog Welcome to the SMSS blog writing team! We pride ourselves on choosing high-quality writing talent with the goal of providing useful, educational and shareable content to our reader base. About GSMI and the SMSS Blog SOCIAL MEDIA STRATEGIES Blogger’s Guide Content created needs to include high-level strategies, tools and insights geared towards and applicable to executives involved in their company’s social and digital marketing. Targeted topics are included in this guide. The Social Media Strategies Summit blog aims to provide readers with resources to help them address relevant challenges and trends in social media, along with best practices, case studies and tools they find directly applicable to their social planning and strategy. GSMI’s annual events have reached 80% of the Fortune 500 companies in over 30 countries. The Social Media Strategies Summit draws key decision makers in the industry, including CEOs, CMOs, Marketing Directors, VPs and Community Managers of Fortune 500 and 1000 companies. For more information on our customers, click here. http://gsmiweb.com/our-customers.html Resources for Writing 14 Contact Information 2 | Social Media Strategies Summit Blogger’s Guide | SOCIAL MEDIA STRATEGIES 04 SOCIAL MEDIA STRATEGIES Blogger’s Guide #SMSsummit Writing for GSMI is a great opportunity to build and expand your writing portfolio, while working on your self-branding efforts as a freelance writer. Take advantage SMSS Blog traffic. Reach a rapidly growing audience of over 5,000 visitors each month and have your posts promoted via GSMI social channels including Facebook, Twitter and LinkedIn groups. Flexibility. Although we do have a minimum required number of posts per week, we give our writers the freedom to write as much as they want. Ability to apply for press credentials for industry events. Blogger’s Guide #SMSsummit 05 Why Write for GSMI? Build your portfolio. | www.socialmediastrategiessummit.com Targeted Topics for the SMSS Blog Opportunities to attend an SMSS event. Writers who contribute at least 3 articles per week have the opportunity to attend and cover one of our SMSS events. This includes the opportunity to meet with some of social media’s top industry leaders and brands. (Please note: GSMI does not cover airfare or accommodations. Bloggers that meet the writing minimum stated above will be eligible for a complimentary all access pass to all summit sessions and pre-summit workshops.) Targeted Topics Include: Social Channels This includes coverage of any of the social networks, with a primary focus on Facebook,Twitter, Instagram, Pinterest and LinkedIn. This can include news about these social channels, new channel features and tips tricks for optimized channel strategy. Keywords: social networks, social networking sites Social Tools This category can feature any tools social strategists use to help them with their social strategy. This can include monitoring or listening tools/software, analytics software, management software, etc. This category is ideal for highlighting tool features, “how to use” posts, top lists of tools that can help marketers meet specific social strategy goals, etc. Keywords: social media tools, social media marketing tools, social media how to This category is for posts related to content strategy, content creation, content quality, content management, content marketing, content distribution, content strategy integrated with social media. Please make sure all posts are tied back to social media marketing. Keywords: Content strategy, content management, content management tools, enterprise content management | www.socialmediastrategiessummit.com 5 | Social Media Strategies Summit Blogger’s Guide | SOCIAL MEDIA STRATEGIES | www.socialmediastrategiessummit.com Blogger’s Guide #SMSsummit 05/06 Targeted Topics Include: Social Business This category focuses on creating an internal structure supportive of a social media initiative, and learning to turn employees into brand advocates.This category is not focused on businesses with a social responsibility initiative, but businesses that embrace social media from and internal and external standpoint. Articles can include platforms, strategies, and tactics that help build a social business and foster an advocating environment, and case studies. Keywords: employee engagement, social media for business, reputation management, social media for companies, social software Social Management Social management articles can include platforms that help with tactical execution, and strategies for building and maintaining a social business and team. Since social media is a function of a business requiring attention and dedication, it must be managed effectively. Customer Service SMSS Event News Keywords: Customer engagement, customer engagement strategies, customer experience, customer loyalty, customer relationship management Please find below the list of targeted and permitted topics for the SMSS blog. Each of your blog posts should fit within one of these categories. If your content does not fit into one of the below listed categories, please don’t write about it. Content Marketing 4 | Social Media Strategies Summit Blogger’s Guide | 3 | Social Media Strategies Summit Blogger’s Guide | Infographics This category includes topics on customer engagement strategies, customer service, customer loyalty strategies, building relationships with customers, consumer behavior, etc. Case Studies Case studies from all types of companies are encouraged – not just big brands. This category can include success stories from start-ups, nonprofits, B2B, B2C, SMB and enterprise companies in social media. Case studies should be in relation to one other category. This includes any event related news: new speaker announcements, new sponsor announcements, new agenda content (new sessions, new tracks), speaker interviews, etc. Infographics can be original or taken from another source with proper attribution. Infographic posts must still include at least 300 words of text to accompany the image describing key findings of the infographic. Keywords: Successful social media campaigns, best social media campaigns SMSS Blog Goals Current Reach 16.4k 19.3k unique visitors over the past three months (4.1 - 7.9.13) visits over same three month period 1.64 pages/visit for new visitors average visit duration for new visitors Social Analytics Every business is searching for the “ROI” in social media, but what they really want to know is what type of data to collect, and how to process to create analytical information that can be executed for actionable change. Social analytics articles can focus on key metrics, KPIs, and numbers that matter to a social-media audience. | www.socialmediastrategiessummit.com 3 Month Goal Acquisition: Reach 20k unique visitors by 10.1.2013 (44% increase) 6 | Social Media Strategies Summit Blogger’s Guide | 2+ pages/visit for new visitors (27% increase) | www.socialmediastrategiessummit.com Blogger’s Guide (for Social Media Strategies Summit) 7 2:03 Interactive PDF Table of contents, URL’s, email addresses were all hyperlinked. 8.5 x 11 PDF for electronic distribution.
  • 8. 52% 36% WHY Social Media Strategies Summit - Las Vegas 2014 social media marketing for your organization? These latest 2013 social media marketing statistics speak for themselves: 27% C onference brochure + Infographic In 2013, 52% of all marketers have found a customer via Facebook, distribution. Brochure (bottom): 8.5 x 11 PDF for electronic and 36% have found a customer via Twitter Infographic (left): 8.5 x 25, custom//simple illustrations. 46% of total U.S. internet time is spent on social networking sites 13% Social Media Approximately 46% of online users count on social media when making a StrategieS SuMMit lead conversion rates Social media are 13% higher than the average lead conversion rate 52% Register By September 20, 2013 and Save $600! purchase decision 36% Marketing Skills Master Key Social Media ess Goals to Reach Your Busin In 2013, 52% of all marketers have found a customer via Facebook, and 36% have found a customer via Twitter 46% Bally’s Las Vegas Hotel and Casino Las Vegas, NV #SMSsummit Approximately 46% of online users count on social media when making a 2014 2014 February 4-6 purchase decision 85% of customers expect businesses to be active on social media 85% of customers expect businesses to be active on social media 55% 8 8 85% 67% 55% more web visitors and 67% more leads for businesses 55% that blog Sources: Experian, Hubspot, Nielsen, Moderate Research Technologies, EConsultancy 85% 8 Dedicated Tracks Including: Content Strategy, Marketing Sales Strategy, Building a Social Business, Engagement Strategies and more! 67% 12 Case Studies from Top Brands Industry Leaders 12 Interactive Pre-Summit Workshops and Over 40 Learning Sessions Register Today! At SMSS Vegas You Will Learn To: • Build a Cohesive Social Strategy to Reach Your Business Goals • Monitor, Measure, and Report Your Company’s Analytics • Increase Consumer Engagement Across Social Channels • Adapt Your Organization to the New Social Customer Service • Use Social to Generate Leads and Convert Your Customers • Integrate Original, Engaging and Adaptive Content into Your Marketing Plan www.socialmediastrategiessummit.com | 888.409.4418