1. Lila Salazar
League City, TX 832-561-8910 lsalazart79@gmail.com
Objective
Self -directed business management professional seeking consideration for your immediate opening. I plan to
incorporate my organizational skills, broad training and experience to play an integral role ensuring optimal
customer service relations and performing smooth day to day operations.
Qualified Skills
Self -Directed Records Management Highly Motivated Highly Knowledgeable
Cross-Trained Financial Reports Goal Driven Exemplary Customer Service
Mentoring/Coaching Teamwork Practice Confidentiality Upholds Policies
Professional Experience
Rue21 TexasCity, TX
Store Manager November 2013-July 2016
Read and communicate company directives and KPI reports daily; balance competing priorities, delegate assignments
where needed and follow up for completion in a timely manner.
Prepare daily sales goals and communicate to team; prepare deposits nightly.
Interview, hire and train newteam members using ICIMS application; prepare schedule weekly while consistently
controlling payroll budgets using EMPOWERsoftware. Manage a team of up to 20.
Provide excellent customer service on sales floor to build customer relations and improve profit and reduce loss.
Efficient on register while consistently promoting add on merchandise to maximize each sale; promote marketing events
within the store. Proficient with 10 key.
Receive, process and merchandise newfreight receipts daily to maximize profit; complete merchandise markdowns.
Constantly provided decision making skills. Handled customer and employee conflict and resolutions.
Achieved sales budgets and reduced loss for fiscal 2014.
Achieved sales budgets for fiscal 2015,nearly 1.7 million.
Awarded “Best Year 2015” since opening in 2012.
BurkesOutlet Houston,TX
Regional Trainer June 2011-November 2013

2. Moved from Store manager to Regional Trainer where I worked with Regional Director and District Manager to complete
store audits while ensuring company directives and policies where being followed.
Help lead a team in execution of company adjacency and merchandising directives in newand existing stores.
Demonstrate operational agility based on the needs of the stores; support and provide clear objectives.
Run store operations while stores where without management; train new store managers on company policy and
procedure; ensure compliance and serve as liaison with upper management.
Communicate company directives and delegate tasks as needed; follow up for completion in a timely manner.
Efficient on registers while promoting company credit and loyalty program; provide excellent customer service to
improve profit and reduce loss.
BurkesOutlet Pasadena, TX
Store Manager March 2007- June 2011
Promoted to management; made sound business decisions and balance competing priorities while managing time
and projects.
Prepare employee schedule while controlling payroll; interview, hire and train newteam members.
Provide excellent customer service on sales floor and at register to improve sales and reduce loss. Promoted
company loyalty card.
Receive and process freight; merchandise product to maximize profit; complete merchandise markdowns.
Delegate assignments as needed and follow up for completion in a timely manner.
Awarded “Store of the Month” severaltimes for controlling payroll and achieving sales budgets.
Burkes Outlet La Marque, TX
Sales Associate/Supervisor June 2005-March 2007
Provided outstanding customer service to improve customer relations and achieve sales goals.
Efficient on register while promoting company loyalty card and balancing tasks.
Process and merchandise new freights receipts daily to maximize profits.
Assist Store Management in day to day operations to achieve desired results.
Promoted to Store Manager in under 2 years.