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How Dumping Skills-Infested Job
Descriptions Will Improve Your Quality
of Hire
@lever
#qualityofhire
Tuesday March 1, 2016
● Phone lines are muted - please use
the chat box for questions
● Tweet us using #qualityofhire and
@lever
● $100 Amazon Gift Card for the
most useful tweet
Kiran Dhillon
Content Marketing Manager
Lever
@kirandhillon4
Thanks for joining us!
@lever
#qualityofhire
​
Creator of Performance-based Hiring
● Performancebasedhiring.com
Best-selling author
● Hire With Your Head
● The Essential Guide for Hiring & Getting Hired
Our featured speaker
Lou Adler
CEO
The Adler Group, Inc.
@lever
#qualityofhire
…Your work on performance-based hiring is a
genuine bright spot…I am blown away by how
closely your ideas map to the new science. I
actually think performance-based hiring is the
secret sauce to getting not only better talent
management, but also to being able to ensure
that we live up to our promise of opportunity in
the 21st century.
Todd Rose, Harvard Professor, Director – Center for
Individual Performance, Author of The End of Average
@lever
#qualityofhire
“No one is average” ➔ The three principles:
1. Jaggedness: There is no average and no one
is above average on everything.
2. Context: The job and the circumstances
impact on-the-job performance and success.
3. Pathways: Potential is more important than
experience unless time matters.
Todd Rose, Harvard Professor, Director – Center for
Individual Performance, Author of The End of Average
@lever
#qualityofhire
Performance-based Hiring
1997
2002
2007
2005 2013 Integrated Business System
for Hiring Top Talent
@lever
#qualityofhire
Performance-based Hiring
1997
2002
2007
2005 2013 4 Candidates/hire
2:1 Sourcing Mix
80% First Contact Yield
@lever
#qualityofhire
Two Talent Markets
Maintain Talent Level
Surplus Strategy
Raise Talent Level
Scarcity Strategy
Find-Apply-Weed Out Attract and Nurture
Transactional Consultative Recruiting
Ill-defined Lateral Jobs Career Moves
Cost and Efficiency ROI and Quality of Hire
Active
Postings
Followers
10-20%
Passive
Referrals
Networking
Boolean
80-90%
Skills & Experience Qualified Performance Qualified
@lever
#qualityofhire
Two Talent Markets
Maintain Talent Level
Surplus Strategy
Raise Talent Level
Scarcity Strategy
Find-Apply-Weed Out Attract and Nurture
Transactional Consultative Recruiting
Ill-defined Lateral Jobs Career Moves
Cost and Efficiency ROI and Quality of Hire
Active
Postings
Followers
10-20%
Passive
Referrals
Networking
Boolean
80-90%
Skills & Experience Qualified Performance Qualified
Performance-based Hiring Overview
Performance-based Hiring Business Process
Expert System: Best People, Recruiters, Managers
Performance-based Job Descriptions
Great Career Moves vs. Lateral Transfers
Talent Centric Sourcing
Target Best People – Entire Talent Market
2-Question Performance-based Interview
Evidence-based – Quality of Hire
Integrated Recruiting
Career Growth “30% Solution” vs. Compensation Max
info@louadlergroup.com
@lever
#qualityofhire
Sourcing in the Entire Talent Market
Candidates
per Hire
< 4
50–100X
20–30X
10X
Performance Qualified
Passive
The Best Will Not Apply
Skills/Experience Qualified
Active/Passive
Few Top People Apply
Performance Qualified
Active
The Best Will Not Apply
​40/40/20 Plan
@lever
#qualityofhire
From Skills and Experience Qualified to Performance Qualified
Creating the Career Move
Indirect Direct
Skills
Experience
Academics
Industry
Competencies
Responsibilities
Job Description
Performance Profile
Clarify Expectations
Grow sales by 10%
Launch new product line
Build a team in 90 days
Evaluate the process
Prepare a plan for ___
Develop product spec
Design a circuit
Environment
Culture
Manager
Having of Skills
Hiring for Average
Delivering Results
Hiring for Context
@lever
#qualityofhire
Define Job Before Defining Person
Primary or Fixed
Variable
The Difference Maker
It’s what you DO with
what you HAVE, not what
you HAVE that counts!
Quality of Work, the Fit
and the Rate of Change!
Define Pre-Hire Quality of Hire
What does the person need to
do be successful?
• Collaborate with sales rep to
develop customer solutions at C-
level in F500 companies
• Lead intense detailed product
spec presentations to
sophisticated buying groups
• Work with contracts to develop
cost/price/margin analysis for
$5mm+ programs
• Handle 3-6 major programs
concurrently
This is not a job
description. It’s a
person description.
Improve Response Rates
Lead with an AGM
Emphasize Doing,
Learning, Becoming
Warm-up, not Apply
Capture Job Brand
Stories, not Skills
What do the best people do differently?
1
Consistently
exceed expectations!
3
Leadership:
Vision plus execution
4
Good problem solving &
thinking skills
6
Get it done–
no excuses!
Coaches, manages,
develops self/others
2
Flexible, deals with change,
manager, culture
5
@lever
#qualityofhire
Performance Qualified Quality of Hire
Performance-based Hiring Job Fit Indexsm
Cultural &
Managerial
Fit
Quality of
Hire
Talent
Predictor
Talent
Thinking
Problem-
solving
Track
Record of
Comparabl
e Results
Career
Move
30%
Solution
Achiever
Pattern &
Growth
Trend
Basic
Skills
Experience
Education
Team
Organize
Manage
©2015 All Rights Reserved. The Adler Group, Inc.
Job Fit
Intrinsically
Motivating
What if all
of the traits
are true?
ROI of Quality of Hire
Talent Scorecard
info@louadlergroup.com
@lever
#qualityofhire
Criteria to Engage Criteria to Accept
Consultative Recruiting – Warm-up for Needs Analysis
Recruiting & Hiring Passive Candidates
Great Jobs + Engaged HMs + Strong Recruiters
Title
Company
Compensation
Location
Job
Career Opportunity
Job and Impact
Hiring Manager
Team
Compensation
Work / Life Balance
Company, Culture, Mission
Day 1 Year 1 and Beyond!
Active
Expand Pool
20%
Passive
Narrow the Pool
to the Top 25%
80%
@lever
#qualityofhire
​30% Solution – Consultative Recruiting – Warm-up for Needs Analysis
Recruiting & Hiring Passive Candidates
Performance-based Hiring & The End of Average
Passive
Referrals
Networking
Boolean
80%
Active
20%
@lever
#qualityofhire
Company-branded careers page in Lever
Easy application
“As a job applicant, I appreciate a fast, well-designed application process. I've used some
older technology that require a lot of time and data entry and in some cases, I didn't finish
the application because of that. ” - Lever Applicant
@lever
#qualityofhire
23
Requisitions
@lever
#qualityofhire
Thank you!
Questions?
​
• Demo of Performance Qualified vs. SEQ
• Calculate ROI of Quality of Hire
• Audit Extreme Networking Class and report back
• Audit Module 1 of our Performance-based Hiring
workshop and report back
info@louadlergroup.com
Performancebasedhiring.com
Join our next webinar on Recruiter.
com, The Make-or-Break Stakes of
Candidate Experience, with Ed
Nathanson of RedPill Talent.
bit.ly/candidatelove

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Lou Adler & Lever Webinar: How Dumping Skills-Infested Job Descriptions Will Improve Your Quality of Hire

  • 1. How Dumping Skills-Infested Job Descriptions Will Improve Your Quality of Hire @lever #qualityofhire Tuesday March 1, 2016
  • 2. ● Phone lines are muted - please use the chat box for questions ● Tweet us using #qualityofhire and @lever ● $100 Amazon Gift Card for the most useful tweet Kiran Dhillon Content Marketing Manager Lever @kirandhillon4 Thanks for joining us! @lever #qualityofhire
  • 3. ​ Creator of Performance-based Hiring ● Performancebasedhiring.com Best-selling author ● Hire With Your Head ● The Essential Guide for Hiring & Getting Hired Our featured speaker Lou Adler CEO The Adler Group, Inc. @lever #qualityofhire
  • 4. …Your work on performance-based hiring is a genuine bright spot…I am blown away by how closely your ideas map to the new science. I actually think performance-based hiring is the secret sauce to getting not only better talent management, but also to being able to ensure that we live up to our promise of opportunity in the 21st century. Todd Rose, Harvard Professor, Director – Center for Individual Performance, Author of The End of Average @lever #qualityofhire
  • 5. “No one is average” ➔ The three principles: 1. Jaggedness: There is no average and no one is above average on everything. 2. Context: The job and the circumstances impact on-the-job performance and success. 3. Pathways: Potential is more important than experience unless time matters. Todd Rose, Harvard Professor, Director – Center for Individual Performance, Author of The End of Average @lever #qualityofhire
  • 6. Performance-based Hiring 1997 2002 2007 2005 2013 Integrated Business System for Hiring Top Talent @lever #qualityofhire
  • 7. Performance-based Hiring 1997 2002 2007 2005 2013 4 Candidates/hire 2:1 Sourcing Mix 80% First Contact Yield @lever #qualityofhire
  • 8. Two Talent Markets Maintain Talent Level Surplus Strategy Raise Talent Level Scarcity Strategy Find-Apply-Weed Out Attract and Nurture Transactional Consultative Recruiting Ill-defined Lateral Jobs Career Moves Cost and Efficiency ROI and Quality of Hire Active Postings Followers 10-20% Passive Referrals Networking Boolean 80-90% Skills & Experience Qualified Performance Qualified @lever #qualityofhire
  • 9. Two Talent Markets Maintain Talent Level Surplus Strategy Raise Talent Level Scarcity Strategy Find-Apply-Weed Out Attract and Nurture Transactional Consultative Recruiting Ill-defined Lateral Jobs Career Moves Cost and Efficiency ROI and Quality of Hire Active Postings Followers 10-20% Passive Referrals Networking Boolean 80-90% Skills & Experience Qualified Performance Qualified
  • 10. Performance-based Hiring Overview Performance-based Hiring Business Process Expert System: Best People, Recruiters, Managers Performance-based Job Descriptions Great Career Moves vs. Lateral Transfers Talent Centric Sourcing Target Best People – Entire Talent Market 2-Question Performance-based Interview Evidence-based – Quality of Hire Integrated Recruiting Career Growth “30% Solution” vs. Compensation Max info@louadlergroup.com @lever #qualityofhire
  • 11. Sourcing in the Entire Talent Market Candidates per Hire < 4 50–100X 20–30X 10X Performance Qualified Passive The Best Will Not Apply Skills/Experience Qualified Active/Passive Few Top People Apply Performance Qualified Active The Best Will Not Apply ​40/40/20 Plan @lever #qualityofhire
  • 12. From Skills and Experience Qualified to Performance Qualified Creating the Career Move Indirect Direct Skills Experience Academics Industry Competencies Responsibilities Job Description Performance Profile Clarify Expectations Grow sales by 10% Launch new product line Build a team in 90 days Evaluate the process Prepare a plan for ___ Develop product spec Design a circuit Environment Culture Manager Having of Skills Hiring for Average Delivering Results Hiring for Context @lever #qualityofhire
  • 13. Define Job Before Defining Person Primary or Fixed Variable The Difference Maker It’s what you DO with what you HAVE, not what you HAVE that counts! Quality of Work, the Fit and the Rate of Change!
  • 14. Define Pre-Hire Quality of Hire What does the person need to do be successful? • Collaborate with sales rep to develop customer solutions at C- level in F500 companies • Lead intense detailed product spec presentations to sophisticated buying groups • Work with contracts to develop cost/price/margin analysis for $5mm+ programs • Handle 3-6 major programs concurrently This is not a job description. It’s a person description.
  • 15. Improve Response Rates Lead with an AGM Emphasize Doing, Learning, Becoming Warm-up, not Apply Capture Job Brand Stories, not Skills
  • 16. What do the best people do differently? 1 Consistently exceed expectations! 3 Leadership: Vision plus execution 4 Good problem solving & thinking skills 6 Get it done– no excuses! Coaches, manages, develops self/others 2 Flexible, deals with change, manager, culture 5 @lever #qualityofhire
  • 17. Performance Qualified Quality of Hire Performance-based Hiring Job Fit Indexsm Cultural & Managerial Fit Quality of Hire Talent Predictor Talent Thinking Problem- solving Track Record of Comparabl e Results Career Move 30% Solution Achiever Pattern & Growth Trend Basic Skills Experience Education Team Organize Manage ©2015 All Rights Reserved. The Adler Group, Inc. Job Fit Intrinsically Motivating What if all of the traits are true? ROI of Quality of Hire Talent Scorecard info@louadlergroup.com @lever #qualityofhire
  • 18. Criteria to Engage Criteria to Accept Consultative Recruiting – Warm-up for Needs Analysis Recruiting & Hiring Passive Candidates Great Jobs + Engaged HMs + Strong Recruiters Title Company Compensation Location Job Career Opportunity Job and Impact Hiring Manager Team Compensation Work / Life Balance Company, Culture, Mission Day 1 Year 1 and Beyond! Active Expand Pool 20% Passive Narrow the Pool to the Top 25% 80% @lever #qualityofhire
  • 19. ​30% Solution – Consultative Recruiting – Warm-up for Needs Analysis Recruiting & Hiring Passive Candidates
  • 20. Performance-based Hiring & The End of Average Passive Referrals Networking Boolean 80% Active 20% @lever #qualityofhire
  • 22. Easy application “As a job applicant, I appreciate a fast, well-designed application process. I've used some older technology that require a lot of time and data entry and in some cases, I didn't finish the application because of that. ” - Lever Applicant @lever #qualityofhire
  • 24. Thank you! Questions? ​ • Demo of Performance Qualified vs. SEQ • Calculate ROI of Quality of Hire • Audit Extreme Networking Class and report back • Audit Module 1 of our Performance-based Hiring workshop and report back info@louadlergroup.com Performancebasedhiring.com Join our next webinar on Recruiter. com, The Make-or-Break Stakes of Candidate Experience, with Ed Nathanson of RedPill Talent. bit.ly/candidatelove