Leticia Hernandez
2 SlideShares
Personal Information
Unternehmen/Arbeitsplatz
Mexico City Area, Mexico Mexico
Beruf
ITIL Expert, Contact Center & ITSM Consultant
Branche
Technology / Software / Internet
Info
I have worked successfully, on several projects, aligning to the business strategy all internal and external providers to the customer journey, and on the pursue of total quality and customer satisfaction about the Service Commitment of the business
Kontaktdetails
Tags
best practices itil ti itsm
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Präsentationen

(2)

Buena idea

Vor 7 Jahren • 147 Aufrufe

Vintage

Vor 7 Jahren • 105 Aufrufe
Personal Information
Unternehmen/Arbeitsplatz
Mexico City Area, Mexico Mexico
Beruf
ITIL Expert, Contact Center & ITSM Consultant
Branche
Technology / Software / Internet
Info
I have worked successfully, on several projects, aligning to the business strategy all internal and external providers to the customer journey, and on the pursue of total quality and customer satisfaction about the Service Commitment of the business
Tags
best practices itil ti itsm
Mehr anzeigen