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Ähnlich wie Justice institute v1 short 2
Ähnlich wie Justice institute v1 short 2 (20)
Justice institute v1 short 2
- 1. Digital Engagement New Rules for New Times June 4, 2010 Photo: http://www.flickr.com/photos/thewazir
- 3. 5 Layers of Digital
- 22. Establishing a Digital Vision
- 23. Digital Moves Org X From Service & Empowerment Leadership & Performance Their World One Org Story + Aliveness
- 24. Quick Wins
- 25. How Can Managers Improve?
- 26. How Can Digital Teams Improve?
- 29. Well defined governance allows us to focus our energy on the decision, not the decision making process. - Graham Oakes Photo: http://www.flickr.com/photos/london
Hinweis der Redaktion
- Incredible opportunity here. Alignment of interests: citizen (and competitive) demand, department demand, exec alignment around OneCity, council/mayor’s alignment on open + community. This is much bigger than we thought when we started. Also a lot of risk. Very low capacity here, very far behind, small team, modest budget. We are weaker than we thought and must be careful. Measured Excitement. The arc of this PPT: The problem, the opportunity, the answer, the plan, what we need from you
- What underlies everything is people: do you have the right, and enough of them. Structure: are they in the right places. Is there an enabling environment that supports the culture of the web - open, collaborative, innovative, experimentation, transparency, Watch Video: The Web is Us
- Show Web 2.0 video Lunch
- It all comes down to the business case. Finding champions: can be a generational thing.
- In my methodology, the answers are already there. They need an outside facilitator to inspire them, provide a framework, have difficult conversations, build momentum. But we all pull the ideas from you. Not such a big believer in a “big idea” being imposed from the outside.
- We can improve the basics: top 10 transactions, but also need to be strategic and forward looking
- We are not managing this at all. No ownership of e-business processes, performance. Departments don’t own or look at their KPI’s. IT is used as a construction shop, but then no one owns continuous improvement. Not integrated with communications, so not promoted, so not used. Not findable. We can improve the basics: top 10 transactions, but also need to be strategic and forward looking
- Use examples. For example, what this would look like.
- We can improve the basics: top 10 transactions, but also need to be strategic and forward looking
- Please see the handout for more detail. Pass it to your manager!
- Please see the handout for more. Pass it to your digital team!
- Digital is rising to the C-level at progressive organizations who see engagement using digital channels as vital to meeting their strategic and organizational objectives
- Digital is rising to the C-level at progressive organizations who see engagement using digital channels as vital to meeting their strategic and organizational objectives
- Digital is rising to the C-level at progressive organizations who see engagement using digital channels as vital to meeting their strategic and organizational objectives
- More strategic people leading.