Lesley Wallace, CSP, CSM, ICP-ACC, SA

Dallas/Fort Worth Area United States

Agile Coach

Technology / Software / Internet

Quality advocate and agile evangelist (agilist) with over 10 years of experience in improving the customer experience. Most recently, I have served as a Scrum Master on an operations support team and functioned as an agile advisor to other development teams within an IT department transitioning from waterfall SDLC to Agile. My background includes management, testing, technical support, training, and implementation, all with a heightened focus on quality. Industry experience in HR, Healthcare, and non-profit organizations. Specialties: quality assurance, software testing, troubleshooting, usability testing, automation, agile methodology, Scrum, Kanban, account management, conflict manag.