Leon Voon

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Employee #2 @ The Human Experience Lab (THE Lab). Key role in setting-up and running of the unit. I lead/co-lead projects, facilitate workshops and deliver training courses. THE Lab serves as an internal consultant to other public agencies - we apply methodologies like design thinking, systems thinking, behavioural insights, organizational development, etc, to: (1) help our citizens receive better services; and (2) help agencies' formulate better policies, strategies and systems.