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SoLoMo
The Future of
Digital Marketing is here
Leon CK Leong
                               leon@techsailor.com
                               sg.linkedin.com/in/leonck/

Singapore – Malaysia – China
                                  www.techsailor.com
                                 www.fb.me/techsailor
Anyone
checked-in?
;-)
SoLoMo
Facts and Statistics
World #1


“   90% of
    Singapore
    owns a smart
    phone”
       - Mobile Marketing Association
58% of Singapore is on Facebook
           That is over 2.7 million users
                               - Socialbakers.com
World #1

Singaporeans spend the
most time on Facebook
   38 minutes and 46 seconds per session
           Americans spend 20 minutes and 46 seconds



                                     - Experian Hitwise
“   We believe every phone should be
    social… We are going to become a
    mobile company”
                                - Facebook
“   36% of Asia’s technology savvy markets
    use location services to find restaurants
    and entertainment venues nearby”
                                  - TNS (Mobile Life study)
World #1


“   63% of the
    respondents
    in Singapore
    are using
    location
    services”
       - TNS (Mobile Life study)
4 cases
of creative SoLoMo
applications
The tour guide resides in your phone
                   http://www.youtube.com/watch?v=zUl8c2ItyPk
Reward your pet with a check in!
       http://www.youtube.com/watch?v=Ml2qpfSDuzU
Facedeals checks you in… by face…
                http://www.youtube.com/watch?v=1U0Bn2Fd_cA
Shopkick adds a kick to shopping!
http://www.youtube.com/watch?v=2uixneqbqkI
4 tips
on building your   SoLoMo
presence
Tip #1
Devise a Holistic SoLoMo
Strategy
#1: Holistic SoLoMo Strategy


“   What are your objectives, target
    audiences and KPIs?”
    - Techsailor
#1: Holistic SoLoMo Strategy


                  Digital Marketing
                  Crossroads

                  Which Digital
                  Marketing platforms
                  and channels to use?
Tip #2
Develop Integration and
Synergy between Marketing
Platforms
#2: Integration and Synergy

“   Technology silos make it impossible to
    understand both the impact of campaigns,
    and the behaviour of customers, across
    multiple channels”
    - Forrester
#2: Integration and Synergy




“   Integrated Digital Marketing involves all
    platforms and channels interoperating in a
    synergized ecosystem” - Techsailor
Tip #3
Optimize the Customer
Journey
#3: The Customer Journey

“   We don’t do advertising anymore. We
    just do cool stuff… We need to become
    part of people’s lives and digital allows
    us to do that.”
    - Simon Pestridge, Marketing Director, Nike UK
#3: The Customer Journey
Map the customers’ journey through awareness,
discovery, conversion and advocacy
#3: The Customer Journey

“   Understand your customers’ experience.
    Optimize your Digital Marketing and
    customer interaction strategy.”
                                     - Techsailor
Tip #4
Structure actionable
Performance Measurements
#4: Performance Measurement
#4: Performance Measurement

         Define Metrics
         Align with strategy
         Derive actionable insights
The 4 tips

Devise a holistic SoLoMo Strategy

Develop integration and synergy between
marketing platforms

Optimize the Customer Journey

Structure actionable performance
measurements
DO NOT
venture into SoLoMo unless
you’ve figured out how to…
SoLoMo Thursday by Techsailor




   Visit SoLoMoThursday.com
Thank You!
If you would like a copy of the slides…
      Email me leon@techsailor.com OR
    Link me in sg.linkedin.com/in/leonck/


                    Leon CK Leong
                    Business Relations Director
                    Techsailor Group

                    www.techsailor.com
                    www.fb.me/techsailor

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SoLoMo - The future of Digital Marketing is here

  • 1. SoLoMo The Future of Digital Marketing is here
  • 2. Leon CK Leong leon@techsailor.com sg.linkedin.com/in/leonck/ Singapore – Malaysia – China www.techsailor.com www.fb.me/techsailor
  • 5. World #1 “ 90% of Singapore owns a smart phone” - Mobile Marketing Association
  • 6. 58% of Singapore is on Facebook That is over 2.7 million users - Socialbakers.com
  • 7. World #1 Singaporeans spend the most time on Facebook 38 minutes and 46 seconds per session Americans spend 20 minutes and 46 seconds - Experian Hitwise
  • 8. We believe every phone should be social… We are going to become a mobile company” - Facebook
  • 9. 36% of Asia’s technology savvy markets use location services to find restaurants and entertainment venues nearby” - TNS (Mobile Life study)
  • 10. World #1 “ 63% of the respondents in Singapore are using location services” - TNS (Mobile Life study)
  • 11. 4 cases of creative SoLoMo applications
  • 12. The tour guide resides in your phone http://www.youtube.com/watch?v=zUl8c2ItyPk
  • 13. Reward your pet with a check in! http://www.youtube.com/watch?v=Ml2qpfSDuzU
  • 14. Facedeals checks you in… by face… http://www.youtube.com/watch?v=1U0Bn2Fd_cA
  • 15. Shopkick adds a kick to shopping! http://www.youtube.com/watch?v=2uixneqbqkI
  • 16. 4 tips on building your SoLoMo presence
  • 17. Tip #1 Devise a Holistic SoLoMo Strategy
  • 18. #1: Holistic SoLoMo Strategy “ What are your objectives, target audiences and KPIs?” - Techsailor
  • 19. #1: Holistic SoLoMo Strategy Digital Marketing Crossroads Which Digital Marketing platforms and channels to use?
  • 20. Tip #2 Develop Integration and Synergy between Marketing Platforms
  • 21. #2: Integration and Synergy “ Technology silos make it impossible to understand both the impact of campaigns, and the behaviour of customers, across multiple channels” - Forrester
  • 22. #2: Integration and Synergy “ Integrated Digital Marketing involves all platforms and channels interoperating in a synergized ecosystem” - Techsailor
  • 23. Tip #3 Optimize the Customer Journey
  • 24. #3: The Customer Journey “ We don’t do advertising anymore. We just do cool stuff… We need to become part of people’s lives and digital allows us to do that.” - Simon Pestridge, Marketing Director, Nike UK
  • 25. #3: The Customer Journey Map the customers’ journey through awareness, discovery, conversion and advocacy
  • 26. #3: The Customer Journey “ Understand your customers’ experience. Optimize your Digital Marketing and customer interaction strategy.” - Techsailor
  • 29. #4: Performance Measurement Define Metrics Align with strategy Derive actionable insights
  • 30. The 4 tips Devise a holistic SoLoMo Strategy Develop integration and synergy between marketing platforms Optimize the Customer Journey Structure actionable performance measurements
  • 31. DO NOT venture into SoLoMo unless you’ve figured out how to…
  • 32. SoLoMo Thursday by Techsailor Visit SoLoMoThursday.com
  • 33. Thank You! If you would like a copy of the slides… Email me leon@techsailor.com OR Link me in sg.linkedin.com/in/leonck/ Leon CK Leong Business Relations Director Techsailor Group www.techsailor.com www.fb.me/techsailor